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Rated 4.5 out of 5 by 109 reviewers.
Rated 5.0 out of 5.0 by nice room enjoyed room , but found the AC/heating VERY noisey & had to turn off in night so we could sleep !! Then room was too warm !! September 30, 2013
Rated 4.0 out of 5.0 by Nice hotel in good location Nice hotel and friendly staff. Rooms are spacious and the beds aber comfortable. The breakfast was okay, standard as in all HI Express. The location is good for visiting Algonquin Park (30 minutes drive) and it is close to Old Huntsville. Supermarkets and gas station are located across the street. September 28, 2013
Rated 5.0 out of 5.0 by Perfect for disabled persons My husband and I stayed at this hotel for one night and were very pleased with everything. The staff were super helpful and friendly. The lady in the dining room even made pancakes for us! The room was perfect! Lots of space, comfy bed, free wireless internet and a cosy chair. Personally, I hate sitting on a bed to watch t.v. In addition the bathroom was huge with a large walk in (wheel in for wheelchairs!) shower and lots of grab bars. As I have recently had knee replacement surgery I really appreciated those. Will definitely stay here again. :) September 21, 2013
Rated 5.0 out of 5.0 by guenter our group enjoyed the perfect organisation during check inn,the cleanliness of the rooms and the friendliness of your staff September 11, 2013
Rated 5.0 out of 5.0 by Pleasant people We arrived late in the afternoon and were greeted with a friendly smile and acknowledgement as a Gold member. Our room was very spacious and clean and comfortable. The hotel is very close to hwgy 60 and 11. I will definitely be back. September 7, 2013
Rated 1.0 out of 5.0 by Big disappointment 1. They call themselves “pet friendly” and charge extra for pets, but there is no grass to walk dogs. We had to sneak to the pet designated area of another hotel in the area, which did not feel right. 2. I booked a “suite”, but to my surprise this was just a larger room. The advertisement is misleading on purpose. Note: According to Webster dictionary, “suite” is defined as “connected series of rooms to be used together”. 3. I’ve left a tiny item (less than 2oz) in the room and e-mailed the hotel front desk asking to mail it to my home address, within Ontario. The front desk replied that I must schedule UPS pick-up for this. When I asked them to reconsider, since the item can be mailed in a regular envelope via Canada Post and this would cost a buck or two, they just did not respond at all which is rude. September 6, 2013
Rated 4.0 out of 5.0 by Good location and great service Warm, welcoming and extremely hospitable, the service team at this hotel is wonderful. From the front of desk to the cleaning staff, they are friendly and eager to assist. The staff is the true highlight of this hotel. August 30, 2013
Rated 4.0 out of 5.0 by Convenient and Comfortable Great stay on our way to Algonquin Park. This hotel has everything! Will stay here again. August 26, 2013
Rated 2.0 out of 5.0 by check your bill The hotel itself was nice. We had purchased a coupon for a two night stay which should have covered the bill. When we arrived home our Visa was charged again. So check your bill. August 23, 2013
Rated 3.0 out of 5.0 by " Free Hot Breakfast" is not worth the extra cost We stayed for one night. I was travelling with my children who are quite accustomed to travelling and staying in hotels. We will often look for hotels that have breakfast included for the convenience, but I am aware that while it is convenient it comes at an extra cost, even if the hotel says it is free. The breakfast at this location was awful. There was ONLY bananas for fruit. NOTHING else. There was pastry, muffins, lukewarm eggs, and a pancake maker on the other side of the room and a few (less than 5) bananas in a bowl. I was so dissatisfied that I am not sure I will stay with this brand again. I have stayed at the Hampton several times, in a similar price point and there is a much more variety for breakfast. This needs to be addressed. It was really unacceptable to pass off this continental breakfast with no fruit as a Free Hot Breakfast. Not impressed. There are far too many options for accommodations for a hotel to offer this sub par service. I will likely be heading elsewhere. August 14, 2013
Rated 4.0 out of 5.0 by Comfortable, good breakfast, front desk service poor. Everything was good with the following exceptions. Had to wait 10 minutes to check in as no staff at front desk at 9 pm on a Wednesday night. Made a reservation for King by internet, and at check in told none was available. Substituted two queen which staff described as an upgrade. Not really anything extra we needed there. August 13, 2013
Rated 4.0 out of 5.0 by Comfortable, clean and pet friendly This was the first time I ever stayed at a Holiday Inn Express. I was quite impressed with the comfort and cleanliness of this hotel. I was very pleased with the fact that our dogs were accepted and welcomed by the hotel staff, not to mention the reasonable price for the dogs to stay. The staff was very friendly and courteous. I would certainly recommend this hotel and would stay there again. August 10, 2013
Rated 5.0 out of 5.0 by Excellent stay and a great hotel! I highly recommend this hotel and we will be back. It was a quick and easy check in with special kindness from Ashley L from the front desk. She is an asset to the hotel and was very helpful with meeting our needs in a professional and courteous manner. Our room was well laid out, sufficient size and spotless. The grounds and pool were well maintained. Breakfast was excellent and the staff amazing. We were travelling with our two young kids and they were very kind with them. The hotel is in a perfect location with easy access to everything. It is the perfect place to stay in Huntsville. August 9, 2013
Rated 4.0 out of 5.0 by Dependable hotel that warrants repeated visits This is a good hotel that is clean and dependable. The bathroom is well stocked, the wifi works, the exercise equipment is in good working condition, the staff is agreeable and the breakfast is good enough to get going. There were only 2 reasons why we didn't rate this as excellent. One- the bed wasn't excellent. It was good but could have been better. And two- the location is on the outskirts of town (near the Walmart) so there is nothing picturesque about it. Overall this is a really good place to stay while en route to other places . We will return. July 28, 2013
Rated 5.0 out of 5.0 by Great hotel Our room was very nice, large, comfortable and clean. We were two parents and a teen in one room. The hotel feels fairly new and bright. The workout room equipment was excellent. The front desk staff was friendly and helpful. We would definitely stay there again. July 28, 2013
Rated 5.0 out of 5.0 by As Always .. A Dependable, Reliable Holiday Inn Large airy rooms..super comfortable beds with fresh clean linen...pleasant, friendly staff and a hot breakfast .. brings us back every time. July 26, 2013
Rated 5.0 out of 5.0 by Great staff Third time at this hotel and have found the staff excellent, great value for the price, clean and comfortable rooms. July 7, 2013
Rated 5.0 out of 5.0 by Great room Four of us stayed at this hotel for one night. It was very clean and very comfortable. The only problem we had was....we arrived late and there were four vehicles taking up two spots. We had to park next door at the paint shop. Other than that our stay was great. July 6, 2013
Rated 5.0 out of 5.0 by great hotel and nice location It was great stay @ hotel, breakfast and all other amenities are good. We don't like the television in the room and its picture quality with the price we booked. July 4, 2013
Rated 5.0 out of 5.0 by Holiday Inn Huntsville A pleasant stay here . Plenty of restaurants and stores at walking distance . July 4, 2013
Rated 5.0 out of 5.0 Large rooms and very clean. Was very satisfied with our stay. One of the nicest hotels I have been to. My 5 year old granddaughter enjoyed the pool immensly. July 3, 2013
Rated 5.0 out of 5.0 by Excellent stop Excellent place to stay. The staff were so friendly and took care of our every request. Since I had made a couple of requests prior to arrival, they greeted us and were aware of them. We were pulling a boat and they told us where to park that would be safe and convenient. Will definitely stay here again! June 10, 2013
Rated 5.0 out of 5.0 by THE BEST of the ENTIRE CHAIN I can't speak highly enough about this property, from the service and staff to the available amenities. The staff went beyond what could be termed excellent, and I wish that every Holiday Inn/Holiday Inn Express property used this location as a template for the best in customer care! Exceptional is an understatement! May 28, 2013
Rated 5.0 out of 5.0 by Huntsville Foray Great place to stay when visiting my parents who live in the condo at the top of the hill. Would like an earlier breakfast time however. May 20, 2013
Rated 5.0 out of 5.0 by Best Stay Ever Anywhere!! I must travel allot so when you find a place that works you keep it. This is one of those places. From the minute you walk in you are quickly greeted by a friendly professional smiling face. The rooms are clean, comfortable and well appointed. They are quiet and you can relax which is the hardest thing to do in any hotel. I know I spent 131 nights last year in them. This is truly a GREAT place to stay, for business or personal. Well done!!! May 15, 2013
Rated 5.0 out of 5.0 by Thank you ... I stay in hotels on a frequent basis and have had a lot of good and not so good experiences. The lady at the front desk who checked me in was one of the best! She was polite, courteous, professional and very friendly! Great job! May 15, 2013
Rated 5.0 out of 5.0 by Customer service l just wanted to let you know that Ashley L was great when we arrived , she helped me thru my billing and made me feel right at home and she greeted us with such a pleasant smile and attitude that it made our whole stay a great experience. When you start off your stay with such a positive experience its contagious. Thanks Ashley May 14, 2013
Rated 5.0 out of 5.0 by Best weekend stay Staff should give themselves a pat on the back. What was for me a stress weekend, made relaxing by being greeted with the biggest smiles. From the front desk, breakfast and housekeeping people everyone was friendly and happy. The rooms were clean and comfortable. The beds were great, but for me the pillows in most hotel rooms are horrible, I usually bring my own. This time they were great. My daughter loved the pancake machine, it was good to see adults and kids enjoying it. Breakfast was hot and plentiful, area was clean. I will be back next year for sure. May 14, 2013
Rated 2.0 out of 5.0 by Not upto expected standard My profile has been changed for over two years to reflect a preference of a room with two queen beds, but I was given a King room. There was no microwave or fridge in the room. There is not whirlpool in the pool area at this facilit We were looking for a relaxing get away weekend Although the breakfast bar had all the great choices, all ffods were cold - toast, eggs, pancakes, etc were not eleven warm.. Jam spreads were stale and llllllllllllcould not be cut out of the packages. The pancakes were hasrd to cut. The breakfast was nowhere near our usual Holiday Inn Express usual breakfast expectations and recent experiences, elsewhee. May 2, 2013
Rated 4.0 out of 5.0 by Very Clean with Comfortable beds. Hotel was very clean and front desk staff was very friendly. Rooms are nicely decorated and housekeeping staff was very friendly and helpful. The pool is quaint with a maximum capacity of 10. I would recommend staying here. Walking distance to restaurants, Walmart and grocery store. March 22, 2013
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