Rated 4.5 out of 5 by 115
Rated 5.0 out of 5.0 Nice hotel
I have stayed one night at the hotel and was very positively surprise. Nice location in a nice little town.
October 9, 2013
Rated 3.0 out of 5.0 by alan5 Partially Good
Service was good but when it came to room i was not happy that the AC was very loud which made me wake up every hour or so. Finally i had to switch off the ac. Also there were house flies in the room and that too 4!! The room otherwise was very neat and there was a mini fridge as well. Breakfast was good and the servers were very friendly and welcoming.
Upon check out i was asked how the service was and I told them about the ac and the house flies. The front desk staff Sarah apologized for that and assured that she will send somebody and fix those issues. She took down my name and email id and promised that she ll send an email with a special rate for the next future visit + $25 off and guess what...i am yet to receive any email! She said as soon as she goes in she'll make sure an email will be sent out!! I am really disappointed and will never go back for this particular reason!!
October 7, 2013
Rated 4.0 out of 5.0 by Nicholas29 good value for the money
This hotel is good value for the money but the breakfast is not that great. Seating can be difficult and the hot food can be cold as it is a buffet,. The wide angle tv was nice but they need to be adjusted as people and objects appear to be short and wide
staff are friendlly,bed is comfortable,good price and clean
October 7, 2013
Rated 5.0 out of 5.0 by Tanzer22 Ideal location
Stayed 2 nights to take in the Algonquin Fall Colours.Nice hotel clean and comfortable rooms.Good location in Huntsville close to downtown and restaurants.Friendly and helpful staff.Breakfast is Good for most people.Very quiet hotel to sleep in.
October 7, 2013
Rated 5.0 out of 5.0 by Inga61 Overall expiriance very good
We had a very pleasant stay at this Holiday
Inn Express ...comfy beds, quiet at all times -even
all the rooms were booked !
October 4, 2013
Rated 4.0 out of 5.0 by CKinTO clean and central
We visited in September 2013 and found the hotel to be very clean and centrally located. the hotel is relatively new and the bed was very comfortable. Great value overall.
October 1, 2013
Rated 5.0 out of 5.0 by Kelly17 nice room
enjoyed room , but found the AC/heating VERY noisey & had to turn off in night so we could sleep !! Then room was too warm !!
September 30, 2013
Rated 4.0 out of 5.0 by Koerst21 Nice hotel in good location
Nice hotel and friendly staff. Rooms are spacious and the beds aber comfortable.
The breakfast was okay, standard as in all HI Express.
The location is good for visiting Algonquin Park (30 minutes drive) and it is close to Old Huntsville. Supermarkets and gas station are located across the street.
September 28, 2013
Rated 5.0 out of 5.0 by brit10 Perfect for disabled persons
My husband and I stayed at this hotel for one night and were very pleased with everything. The staff were super helpful and friendly. The lady in the dining room even made pancakes for us! The room was perfect! Lots of space, comfy bed, free wireless internet and a cosy chair. Personally, I hate sitting on a bed to watch t.v. In addition the bathroom was huge with a large walk in (wheel in for wheelchairs!) shower and lots of grab bars. As I have recently had knee replacement surgery I really appreciated those. Will definitely stay here again. :)
September 21, 2013
Rated 5.0 out of 5.0 by dornhausen guenter
our group enjoyed the perfect organisation during check inn,the cleanliness of the rooms and the friendliness of your staff
September 11, 2013
Rated 5.0 out of 5.0 by R399 Pleasant people
We arrived late in the afternoon and were greeted with a friendly smile and acknowledgement as a Gold member.
Our room was very spacious and clean and comfortable.
The hotel is very close to hwgy 60 and 11.
I will definitely be back.
September 7, 2013
Rated 1.0 out of 5.0 by Elza23 Big disappointment
1. They call themselves “pet friendly” and charge extra for pets, but there is no grass to walk dogs. We had to sneak to the pet designated area of another hotel in the area, which did not feel right.
2. I booked a “suite”, but to my surprise this was just a larger room. The advertisement is misleading on purpose.
Note: According to Webster dictionary, “suite” is defined as “connected series of rooms to be used together”.
3. I’ve left a tiny item (less than 2oz) in the room and e-mailed the hotel front desk asking to mail it to my home address, within Ontario. The front desk replied that I must schedule UPS pick-up for this. When I asked them to reconsider, since the item can be mailed in a regular envelope via Canada Post and this would cost a buck or two, they just did not respond at all which is rude.
September 6, 2013
Rated 4.0 out of 5.0 by ketzstar Good location and great service
Warm, welcoming and extremely hospitable, the service team at this hotel is wonderful. From the front of desk to the cleaning staff, they are friendly and eager to assist. The staff is the true highlight of this hotel.
August 30, 2013
Rated 4.0 out of 5.0 by Frenzy Convenient and Comfortable
Great stay on our way to Algonquin Park. This hotel has everything! Will stay here again.
August 26, 2013
Rated 2.0 out of 5.0 by Maxwell1 check your bill
The hotel itself was nice. We had purchased a coupon for a two night stay which should have covered the bill. When we arrived home our Visa was charged again. So check your bill.
August 23, 2013
Rated 3.0 out of 5.0 by LaurieDL " Free Hot Breakfast" is not worth the extra cost
We stayed for one night. I was travelling with my children who are quite accustomed to travelling and staying in hotels. We will often look for hotels that have breakfast included for the convenience, but I am aware that while it is convenient it comes at an extra cost, even if the hotel says it is free. The breakfast at this location was awful. There was ONLY bananas for fruit. NOTHING else. There was pastry, muffins, lukewarm eggs, and a pancake maker on the other side of the room and a few (less than 5) bananas in a bowl. I was so dissatisfied that I am not sure I will stay with this brand again. I have stayed at the Hampton several times, in a similar price point and there is a much more variety for breakfast. This needs to be addressed. It was really unacceptable to pass off this continental breakfast with no fruit as a Free Hot Breakfast. Not impressed. There are far too many options for accommodations for a hotel to offer this sub par service. I will likely be heading elsewhere.
August 14, 2013
Rated 4.0 out of 5.0 by DrCJ35 Comfortable, good breakfast, front desk service poor.
Everything was good with the following exceptions.
Had to wait 10 minutes to check in as no staff at front desk at 9 pm on a Wednesday night.
Made a reservation for King by internet, and at check in told none was available. Substituted two queen which staff described as an upgrade. Not really anything extra we needed there.
August 13, 2013
Rated 4.0 out of 5.0 by gmcard Comfortable, clean and pet friendly
This was the first time I ever stayed at a Holiday Inn Express. I was quite impressed with the comfort and cleanliness of this hotel. I was very pleased with the fact that our dogs were accepted and welcomed by the hotel staff, not to mention the reasonable price for the dogs to stay. The staff was very friendly and courteous. I would certainly recommend this hotel and would stay there again.
August 10, 2013
Rated 5.0 out of 5.0 by Molly41 Excellent stay and a great hotel!
I highly recommend this hotel and we will be back. It was a quick and easy check in with special kindness from Ashley L from the front desk. She is an asset to the hotel and was very helpful with meeting our needs in a professional and courteous manner. Our room was well laid out, sufficient size and spotless. The grounds and pool were well maintained.
Breakfast was excellent and the staff amazing. We were travelling with our two young kids and they were very kind with them.
The hotel is in a perfect location with easy access to everything. It is the perfect place to stay in Huntsville.
August 9, 2013
Rated 4.0 out of 5.0 by shooze Dependable hotel that warrants repeated visits
This is a good hotel that is clean and dependable. The bathroom is well stocked, the wifi works, the exercise equipment is in good working condition, the staff is agreeable and the breakfast is good enough to get going.
There were only 2 reasons why we didn't rate this as excellent. One- the bed wasn't excellent. It was good but could have been better. And two- the location is on the outskirts of town (near the Walmart) so there is nothing picturesque about it.
Overall this is a really good place to stay while en route to other places . We will return.
July 28, 2013
Rated 5.0 out of 5.0 by Summervisitor Great hotel
Our room was very nice, large, comfortable and clean. We were two parents and a teen in one room. The hotel feels fairly new and bright. The workout room equipment was excellent. The front desk staff was friendly and helpful. We would definitely stay there again.
July 28, 2013
Rated 5.0 out of 5.0 by Susanna2 As Always .. A Dependable, Reliable Holiday Inn
Large airy rooms..super comfortable beds with fresh clean linen...pleasant, friendly staff and a hot breakfast .. brings us back every time.
July 26, 2013
Rated 5.0 out of 5.0 by TravellerG4 Great staff
Third time at this hotel and have found the staff excellent, great value for the price, clean and comfortable rooms.
July 7, 2013
Rated 5.0 out of 5.0 by familyfunction Great room
Four of us stayed at this hotel for one night. It was very clean and very comfortable. The only problem we had was....we arrived late and there were four vehicles taking up two spots. We had to park next door at the paint shop. Other than that our stay was great.
July 6, 2013
Rated 5.0 out of 5.0 by deek great hotel and nice location
It was great stay @ hotel, breakfast and all other amenities are good. We don't like the television in the room and its picture quality with the price we booked.
July 4, 2013
Rated 5.0 out of 5.0 by Rej49 Holiday Inn Huntsville
A pleasant stay here . Plenty of restaurants and stores at walking distance .
July 4, 2013
Rated 5.0 out of 5.0 Large rooms and very clean.
Was very satisfied with our stay. One of the nicest hotels I have been to. My 5 year old granddaughter enjoyed the pool immensly.
July 3, 2013
Rated 5.0 out of 5.0 by Beauchene2013 Excellent stop
Excellent place to stay. The staff were so friendly and took care of our every request. Since I had made a couple of requests prior to arrival, they greeted us and were aware of them. We were pulling a boat and they told us where to park that would be safe and convenient.
Will definitely stay here again!
June 10, 2013
Rated 5.0 out of 5.0 by ZAN013 THE BEST of the ENTIRE CHAIN
I can't speak highly enough about this property, from the service and staff to the available amenities. The staff went beyond what could be termed excellent, and I wish that every Holiday Inn/Holiday Inn Express property used this location as a template for the best in customer care!
Exceptional is an understatement!
May 28, 2013
Rated 5.0 out of 5.0 by GeriS Huntsville Foray
Great place to stay when visiting my parents who live in the condo at the top of the hill. Would like an earlier breakfast time however.
May 20, 2013