Rated 4.5 out of 5 by 121
Rated 5.0 out of 5.0 by otew6868 Recommend
I would recommend this hotel. It is clean, with larger rooms. Wait staff is very friendly.
August 25, 2014
Rated 4.0 out of 5.0 by Audra1982 Good hotel, needs better internet and housekeeping staff
The defining characteristic to a well-run hotel is cleanliness. I could tell this place had been remodeled recently, which did help. But the housekeeping staff proved to be lacking, as part of the bedding that was in my room at time of arrival was very obviously not cleaned, ie. bodily fluids. Took more than one call to the front desk to get that replaced. Beyond that, the flooring in the recently remodeled bathroom wasn't installed properly, so the tiles shifted and popped up when you walk on them. (For instance, no grout on several tiles.) Internet service was severly slow, which made it difficult for me to work. Other than that, the staff were very nice, and the hotel was quiet. Because the location is very convenient for me, I will stay here again. I just hope they do some upgrades on the internet service!
August 25, 2014
Rated 5.0 out of 5.0 by Travlinron Great hotel!!
My flight was delayed and the airline sent me to another hotel. The hotel I was sent to was in horrible condition. I called this HIEX and they were kind enough to send thier shuttle van to pick me up. The staff was very friendly and the hotel is in awesome condition. It is one of the nicest Holiday Inn Express hotels that I have ever stayed in.
August 24, 2014
Rated 5.0 out of 5.0 by patwider Comfortable beds, good breakfast and great service.
Spacious room, comfortable beds, good breakfast and great front desk service. Only negative would be not enough electrical plugs in bed area and no replacement of the shampoo daily.
August 23, 2014
Rated 4.0 out of 5.0 by sometimes sam requested review
email request for review. I do not want to write a review. I simply stayed there and used reward points. Hotel was the normal HI Express. Staff was friendly
August 22, 2014
Rated 5.0 out of 5.0 by Scott2011 Wonderful stay!
Everything about our stay was wonderful. Staff, room, overall facility was great. Staff demeanor and training made our stay a breeze. Would recommend this hotel to anyone.
August 17, 2014
Rated 5.0 out of 5.0 by deborah61 One of the best
We stayed at the HIE in Hurst,TX recently. The hotel is about a block from the on ramp to the highway, the gas station is almost across the street and Walmart is about a block or so away. All of which is very, very convenient for traveling. This HI is one the best that we have ever visited. The rooms, the halls and and the breakfast area were very clean. Everybody at the hotel was friendly and very polite. We really enjoyed staying there and we will definitely stay there again when we are in the area.
August 17, 2014
Rated 5.0 out of 5.0 by BassnOkie Excellent customer care
Staff is well trained, and exhibit top level customer care attitude.
Stay here often and this location has always made me and associates feel like we are truly welcome and appreciated.
August 16, 2014