Rated 4.5 out of 5 by 116
Rated 5.0 out of 5.0 by Scott2011 Wonderful stay!
Everything about our stay was wonderful. Staff, room, overall facility was great. Staff demeanor and training made our stay a breeze. Would recommend this hotel to anyone.
August 17, 2014
Rated 5.0 out of 5.0 by deborah61 One of the best
We stayed at the HIE in Hurst,TX recently. The hotel is about a block from the on ramp to the highway, the gas station is almost across the street and Walmart is about a block or so away. All of which is very, very convenient for traveling. This HI is one the best that we have ever visited. The rooms, the halls and and the breakfast area were very clean. Everybody at the hotel was friendly and very polite. We really enjoyed staying there and we will definitely stay there again when we are in the area.
August 17, 2014
Rated 5.0 out of 5.0 by BassnOkie Excellent customer care
Staff is well trained, and exhibit top level customer care attitude.
Stay here often and this location has always made me and associates feel like we are truly welcome and appreciated.
August 16, 2014
Rated 5.0 out of 5.0 by pockett Great hotel
Had a great time staying at the hotel staff was friendly
had no problems checking in or out when leaving. Room clean, beds comfortable I would recommend this hotel
if your staying in Hurst Texas
August 7, 2014
Rated 5.0 out of 5.0 by South Texas Traveler Not your old Holiday Inn Express
Holiday Inn has updated their Express hotels, and this one was very clean. Food was varied and good. Room was very clean - especially the floors. Staff was personable. Will return.
August 6, 2014
Rated 1.0 out of 5.0 by work22 Hair in Bed
I found a variety of hair in the bed that didn't belong to me upon check-in - I moved to a new room, same problem. It was gross, I would not stay again.
August 4, 2014
Rated 5.0 out of 5.0 by HI Frequent Guest Great HI Express
It looks the same as others on the outside, but the "Suites" term in the title indicates it has nicer insides than most HIE locations. Everything worked, staff was friendly and helpful, room was spacious with upscale bathroom, Wireless Internet was fast and reliable. The hotel is well situated between DFW and business in the metropolitan area to the West..
August 2, 2014
Rated 2.0 out of 5.0 by darrin1066 Very Noisy Air Conditioner and Poor Service.
The air conditioner became incredibly loud in the middle of the night and kept us from sleeping. The management noted the problem but did nothing about it during our stay and did not apologize for the inconvenience. The hotel was immaculate, and if not for the irresponsive management, noisy air conditioner, and the spoiled milk my wife received we would have had an excellent stay.
July 30, 2014