Rated 4.6 out of 5 by 273
Rated 3.0 out of 5.0 by cckhek Nice Happy Hour but Terrible Bed
We stayed here 2 nights while visiting the area. There were some nice things about the hotel. Upon arriving they were participating in Happy Hour, which had a nice variety of hors- d'oeuvre type food. Also, the location was close to shopping and several restaurants. Internet connection was good. What was not so good was the fact the bed was very uncomfortable. It sagged in the middle and both my husband and I had backaches from the bed. The room itself could use some updating and the room had a strange smell to it. We did not utilize any amenities so unable to comment on those. I did recommend the hotel based on the positive comments, but if 2 people are staying may want to consider a room with 2 beds or request an updated room, if there are any.
July 25, 2015
Rated 5.0 out of 5.0 by Mari316 Comfortable bed and speedy fast and good sservice
my overall experience was amazing, even if their was low on extra king size sheets available, and i didn't get a chance to use the pool, i would absolutely recommend and stay here.
July 23, 2015
Rated 5.0 out of 5.0 by dsssss Comfortable and relaxing room
Very friendly staff, comfortable and relaxing room, comfortable mattress and pillows, excellent breakfast choices.
July 21, 2015
Rated 4.0 out of 5.0 by Gonzo5 Staff
I was very pleased with the general staff of this hotel. They always said good morning and were very courteous but was disappointed in the service of your front desk.
We requested a blanket and they asked us to come to the front desk to pick up. We were in the common area and had a spill of some coffee on the table when we asked for a paper towels or a rag to clean up, we were directed to the women's restroom down the hall.
July 16, 2015
Rated 4.0 out of 5.0 by Shorty713 Staff makes all the diference
Upon checking in and checking out I was greated with great people, but the night shift individual wasn't so pleasant. I went down around 1 am and ask if I could get a extra bed and I was told that they didn't have extra beds. I know it was 1 am and most are drunk at this time, but I had just returned from a Rangers game with my brother and son. The clerk was acting as if I was a burden to him. Well, upon checking out I ask the person at the desk if they had extra beds and she informed me that they do. So, I ask her why was I told no? She appoligized for my experience and told me that he should've explained they where out,not just said that they didn't have them!
July 16, 2015
Rated 5.0 out of 5.0 by DGWar 4th of July 2015
Don't bother getting a suite, they don't offer too much more. I think the AC unit was too small for the size of the room.
July 9, 2015
Rated 3.0 out of 5.0 by mpaszek4 Good Hotel... unfortunate issues
Great location... and overall expierence was good... however had an issue with finding used towels that were NOT ours in our room upon checking in... was told the room would be deep cleaned... which the cleaning staff did come but afterwards the used towels.... that did I mention were NOT ours were STILL there.....
July 8, 2015
Rated 5.0 out of 5.0 by RettB Very Excellent Stay
The Holiday Inn Hurst was a very nice stay and accommodated me and my fellow business colleagues very well providing free wifi service and well air conditioned rooms.
July 6, 2015