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Rated 4.7 out of 5 by 190 reviewers.
Rated 5.0 out of 5.0 by Great Staff! Great staff, we enjoyed our stay. They were very accommodating to our needs. The breakfast was nice. We would recommend this hotel to our friends. January 23, 2015
Rated 2.0 out of 5.0 by Cut backs of amenities Disappointed in that the television channels have been cut back at this location from the last time we stayed there. The printed channel line-up was not what was available. On other visits, my wife who does not drink coffee had the option of having hot chocolate...Not this time. When asked the staff said they no longer offered hot chocolate. What are non coffee/tea drinkers and children to drink for breakfast. We have stayed at this particular location this last year probably 12 times and have not been disappointed until this visit. First you cut the bottle of water at check in, now the TV line up and the hot chocolate. Not impressed. There are other places to stay in Idaho Falls. January 22, 2015
Rated 4.0 out of 5.0 by Great service The service was the best part of this stay. The floor smelled of smoke which was offensive but it did not carry into the rooms so it was not that big of a deal. January 21, 2015
Rated 5.0 out of 5.0 by Thank you, your hotel was just what I needed. My husband was in the hospital near your hotel, and I was relieved that everyone that worked there provided me with such excellent service that I was able to concentrate on helping my husband heal from his accident. I would especially like to mention Wendie at the front desk who was always cheerful and professional, and Eileen who worked in the breakfast area, who provided a daily dose of friendly encouragement, and kept me feeling positive about my day. I would have had a difficult time without your excellent staff. January 16, 2015
Rated 5.0 out of 5.0 by top notch staff The Staff at this hotel provided excellent service. I stay At Holiday Inn Hotels several days a month and none have equaled the great attitude and genuine care that I received in Idaho Falls !!! Thank You !! January 16, 2015
Rated 5.0 out of 5.0 by Great Staff, very comfortable room and atmosphere. Our stay was prolonged a day, because of the Flu . We were so pleased at how personable, and caring Wendy, and Lisa at the desk were. Just so very nice, and kind !! Traveling many miles through the holiday, these two gals, were top notch our entire trip.!!! Thank you again for such excellent hospitality, Wendy and Lisa.!!!! January 15, 2015
Rated 5.0 out of 5.0 by Excellent service The staff at IF Holliday Inn is great. Superior customer service. January 5, 2015
Rated 5.0 out of 5.0 by Comfortable bed, bathroom was great, TV was great, Staff was superb! Comfortable bed, bathroom was great, TV was great, Staff was superb! I would recommend the Holiday Inn Express chain for any stay. The staff at this location was some of the best that I've ever experienced. January 5, 2015
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