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Rated 4.7 out of 5 by 289 reviewers.
Rated 3.0 out of 5.0 Average When we arrived to check in we were told our room was not ready despite it being well after 3:00 check in. My only other complaint is Idaho Falls Holiday Inn seems to charge much more then other Holiday Inns we have stayed at. Everything else was pretty typical for a Holiday Inn. The breakfast person was a extremely helpful and sweet. July 28, 2015
Rated 4.0 out of 5.0 by Really Great Staff This hotel desk is very busy, but the front desk staff members work as a team. I like the way that even the manager and auditor will pop out of the back room to help a guest. The food service staff are always friendly and efficient as well. Everyone is upbeat and friendly. Very refreshing. July 28, 2015
Rated 5.0 out of 5.0 by Great Home Away From Home I can't really say enough about the great time we had while in Idaho Falls visiting relatives, yet having the absolute pleasure of staying at this Holiday Inn Express and Suites! We were very impressed with the cordial staff, clean and comfortable conditions of our room, the pool to accommodate our restless granddaughter and a few of her cousins, while us old folks sat around the pool and visited. The breakfasts were amazing and the money you saved on breakfast alone, makes the price of the room very affordable. The location of this facility was wonderful, too. With family living in Ammon, it was just a short drive; close to restaurants, the mall, yet very quiet neighborhood. We will most definitely make reservations here, again, on our next visit to Idaho Falls! July 27, 2015
Rated 5.0 out of 5.0 by Comfortable room and great service Our family had a great stay here. The room was clean and comfortable and the rest of the motel was clean and up-to-date. The staff was friendly and helpful and the breakfast was good. Great value for the price. July 22, 2015
Rated 5.0 out of 5.0 by Great staff and breakfast Great Breakfast. Very helpful front desk staff. I checked in after midnight and they were very efficient and had everything waiting for me. I also needed a late checkout and they were very accomodating. July 20, 2015
Rated 5.0 out of 5.0 by Holiday Inn stay Everything was as promised. The desk staff were very friendly and informed. The bed was comfortable and clean and the room cooled down quickly. The only thing that could have been improved was the TV scrambled often when watching. Over all a great place to stay. July 20, 2015
Rated 3.0 out of 5.0 by Not up to Holiday Inn Express Standards The room was fine and the location close to the hospital and not too far from downtown and shopping is excellent. Bedding as usual top notch. However, the overall experience was mixed. The property is dated. The temperature in the elevator was very warm at all times. The flooring in pool area appears to be inappropriate and was very slippery. The staff was indifferent most of the stay--as an example the manager did not greet my family upon arrival--too busy doing paperwork up front. A number of items were out at breakfast service (hardboiled eggs and peanut butter) on different days--which is hard to understand during the week. So overall not bad, but not worth the premium rates charged by this property. July 13, 2015
Rated 5.0 out of 5.0 by Great staff Attentive staff, good breakfast selection. A little noisy when late arrivals came in but that is to be expected. July 12, 2015
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