Rated 4.7 out of 5 by 126
Rated 4.0 out of 5.0 by jhtusa Great place to stay on the way to Yellowstone
I actually like the hotel and stayed both on my way to / from Yellowstone. The bed is newer and firmer compare to other ones I stayed on the trip.
The breakfast is alright with eggs and bacon (one time) and kids likes it.
The only issue is probably the quality of the wifi, which I think is a common problem with most of the Holiday Inn hotels.
Remember to check out the Snake River park nearby.
August 18, 2014
Rated 5.0 out of 5.0 by JoJo1212 A good place to stay
The experience of the stay was good, room was clean and updated. Would visit this hotel again
August 18, 2014
Rated 5.0 out of 5.0 by MW from PM Home again
I MUST travel for work. I CHOOSE the places that make me feel at home and welcome. Your staff are great. You make the business trip a good experiance every time. Thank you Melanie, Wynette, Wendee, Juan, Ryan, Debbie and the nice breakfast ladies. I appreciate you all. PS I really love my regular room. See you again next week and looking forward to it.
August 15, 2014
Rated 5.0 out of 5.0 by grandma kay Comfortable bed and great service
We enjoyed our stay and will likely stay there on our next visit to Idaho Falls. The staff is very courteous and helpful. The breakfast was very good, a nice touch
are the small boxes and bags for a take away treat. The beds are very comfortable. The bedding did appear a bit worn but very clean. The internet service was very good. Our grandchildren enjoyed the pool.
August 14, 2014
Rated 3.0 out of 5.0 by Ridd Check-in Staff
The check-in individual, a young man, seemed to be more interested in getting back to talking with his friend rather than assist us. During Daily room set-up, the hotel staff ignored my request for a high floor and out of the noise. When we arrived we were directed to the first floor. The staffer provided an excuse "that no one had checked out on the third floor that day, but he would try and "steel" a room for us." We later learned that this young man had actually told us a story. The daily staff including the GM were more than apologetic to us. The remainder of the staff and the hotel were in keeping with HIE's high standards.
August 13, 2014
Rated 5.0 out of 5.0 by John347sec great stay
This was our first experience at a Holiday Inn Express. We've stayed at regular Holiday Inns before. We were very pleased with both. We especially like having the breakfasts available. The food was good and there were several choices for breakfast. However, don't expect it to be like eating in a restaurant. It's a buffet so you take what's offered, not how YOU want it cooked.
August 13, 2014
Rated 5.0 out of 5.0 by Ardee23 Comfortable bed, friendly staff!
Recommend a top-floor room, the accommodations are very good here, very clean hotel, good staff members, excellent quality bed linens,
August 9, 2014
Rated 5.0 out of 5.0 by Mallorn Good Hotel, Excellent Service
We arrived very late due to underestimating the driving time. The staff member on the front desk was extremely helpful and even threw in a bag of trail mix since it was late and we had not eaten! The room was clean and well maintained and breakfast was very good - certainly above average for a HI Express.
August 8, 2014