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Rated 4.7 out of 5 by 152 reviewers.
Rated 4.0 out of 5.0 by Clean and enjoyable Rooms were clean and stay was enjoyable. Staff was friendly. Checkin/out was quick and simple. October 15, 2014
Rated 1.0 out of 5.0 by Terrible Front Desk Experience My family and I had occasion to stay at the Holiday Inn in Idaho Falls and I can tell you that it was not a pleasant experience. We stayed Sunday October 5th. My wife was attending a training over the weekend and we were returning home and it got late so we decided to stay in Idaho Falls. We stayed at the Holiday Inn at my insistent s because i am a member of the IHG rewards club. What a mistake! We passed several other hotels to go to the Holiday Inn on the other side of town. We reached the hotel at around 11:30 PM or so and were exhausted. We had been driving for several hours by then. The desk clerk was nice enough at first but when I mentioned that my wife was on business and that we wanted the government rate the mood changed quickly. He demanded to see not just her government ID but some other paperwork that would explain her business. My wife asked what he needed and he would never answer directly he just kept asking to see more proof of her business. I finally took my wife's ID and gave it to him and he accepted it but after much questioning and to be quite honest anger on his part. My wife was so upset she could not sleep and basically stayed awake all night. I was up for a few hours because of the way we were treated. I should have left and would have except for the late hour. I have never been treated this poorly by anyone at any hotel in the past. At this point I am going to stop using Holiday Inn's unless there is simply no other option. October 13, 2014
Rated 5.0 out of 5.0 by Attention Road Warriors!! Here it is! This is the place you have been looking for :) They really know how to take care of the weary traveler. Helpful, friendly smiles and laughter from a knowledgable staff. What more could you ask for after a day of staring through the windshield? Excellent value and a great nights sleep are waiting for you. The place is very clean. Even the bathrooms! Attention has been give to the details that many hotels either miss or ignore. You can trust that your hard earned money will well spent as you enjoy a safe and quiet stay in a clean room. October 11, 2014
Rated 5.0 out of 5.0 by Very nice as expected Holiday Inn Express in Idaho Falls has not disappointed us for quality and cleanliness over many years. October 10, 2014
Rated 5.0 out of 5.0 by Awesome once again Melanie and her staff were great as usual. Thanks for the room upgrade! October 8, 2014
Rated 5.0 out of 5.0 by enjoyed stay we enjoy our stay and staff was very friendly. enjoy town October 7, 2014
Rated 4.0 out of 5.0 by Late check in, wonderful service I arrived very early in the morning and found the desk staff cheerful and attentive. I had the last room in the hotel, a smoking king suite. I don't smoke and the desk clerk offered to go spray the room for me 'one last time", I declined. I found the room prepared for me an it was not offensive in odor at all. I know that work had been done to make me as comfortable as possible. I appreciate that! October 7, 2014
Rated 5.0 out of 5.0 by Great rooms and amazing beds I always stay at the Holiday Inn Express in Idaho Falls when I travel for business. It is consistently great. The rooms are clean and comfortable. October 2, 2014
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