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Rated 4.2 out of 5 by 119 reviewers.
Rated 3.0 out of 5.0 June visit The food quality in the breakfast area was okay; however, the food items were not kept filled for all visitors. Should have been maintained better. Our guest room had not been cleaned when we returned late in the afternoon. Later, while we were out, one of the housekeeping staff came in and made the bed but did a VERY poor job of it. June 18, 2014
Rated 5.0 out of 5.0 by Very Nice Stay Friendly staff, clean rooms and the hotel common areas were clean, and restaurants close by. June 17, 2014
Rated 4.0 out of 5.0 by Clean Hotel just off the I-70 interstate Hotel is clean and comfortable. It is across the street from several restaurants so there is no need to drive. Typical HIE layout for room and hotel. The value of the room is overpriced. I stayed at other HIE's with the same features for a much better price. June 12, 2014
Rated 4.0 out of 5.0 by Quick Getaway Weekend for Baseball The motel was clean and the pool/hot tub was nice, although small. The price was over the posted amount on the back of the door (which is always listed as their highest/premium amount). Because we were there for a baseball game, I feel we were gouged. Also the breakfast hours for a Sunday closed too early. The hours were 0600-0930. June 11, 2014
Rated 5.0 out of 5.0 by Clean, safe, good location, friendly hotel-good value for the $ We have stayed at this hotel several times a year for the past several years, and keep returning because it is a good value for the price, great location, clean, updated and safe. The staff is friendly too. Particularly Scott. The person at the front desk did not look up or acknowledge our voiced farewell as we left the hotel. I believe they were deep in thought and didn't hear us, but we were a little surprised. As I waited for my husband to pull up with the car, hotel staffer Scott walked out and started chatting with me and another guest that was standing in the area. Scott was exceptionally friendly, asked about my stay and invited us to come back again. His efforts negated any bad taste we may have had from the front desk person. June 11, 2014
Rated 4.0 out of 5.0 by Room was Good , Bed is always comfortable Thanks Everything was Good , The beds are always comfortable. Thank you for the Breakfast , quick ,coffee some fruit , bagel and Go. The man doing the Breakfast very nice. Parking was a little tight due to the BBQ next store, their customers took most of the front spots and then there were a lot of construction crew vehicles parking in the back. Once the BBQ people thinned out spots opened up. Over All Good. June 10, 2014
Rated 5.0 out of 5.0 by I was impressed The hotel was spotless!! The service was friendly and knowledgeable! I would stay here again if the oportunity arises. June 9, 2014
Rated 5.0 out of 5.0 by graet weekend away graet weekend away with the kids and grandkids with lots of room to move around and not be bunched into a room. June 4, 2014
Rated 3.0 out of 5.0 by Tough to recommend over a busy weekend The hotel was very busy over Memorial Day Weekend. The common areas were very dirty. The staff was sometimes missing when family members needed to check in late. The breakfast choices are fair, the fresh fruit was not good. The TV did not work properly, the handyman was very friendly, but unable to repair it. June 3, 2014
Rated 4.0 out of 5.0 by Nice motel somewhat off the Interstate. We enjoyed our visit to this motel. It's right across the street from several great restaurants and far enough from the Interstate that you don't hear the constant drone of vehicles. The A/C could be set to keep the fan running ~ a big plus in my "light sleeper" life. The motel itself was comfortable, well maintained and clean. Breakfast choices were good, typical of HI Expresses. The staff was great and fun to visit with. June 2, 2014
Rated 4.0 out of 5.0 by Good Hotel but overpriced Holiday Inn as a chain has raised their prices too much for what you get. June 1, 2014
Rated 5.0 out of 5.0 by Clean and comfortable bed I enjoyed staying in this hotel. Close to the factory I was visiting, friendly staff. Clean bed and room. I would recommend this hotel June 1, 2014
Rated 4.0 out of 5.0 by Quick Stay Used this HI Express toward the end of a six day trek. Got in late for check in, but greeted with all the necessary information. Room was a bit dirty in spots, as some things had not been vacuumed. Breakfast choices were very good, which is one of the main reasons we use this brand so much. Other then having only one small elevator to use for this large HI Express, it was a good stop in the middle of our travel itinerary. May 30, 2014
Rated 5.0 out of 5.0 by Great hotel, service and quality! Holiday Inn foes not disappoint! As we expect, the service and friendliness of the staff is great, the rooms clean and comfortable and the local us on close proximity to restaurants but not too close to the interstate! Thanks ! May 28, 2014
Rated 5.0 out of 5.0 by Great Experience Great Experience. We had a suite for 3 weeks. Th comfort level made us feel like we were at home. The staff was friendly and attentive. Special kudos to Assistant Manager, Richard May 26, 2014
Rated 4.0 out of 5.0 by Happy, overall. One negative is the drywall tape peeling away in the bathroom over the shower. May 26, 2014
Rated 3.0 out of 5.0 by If you have to stay The room was comfortable and clean. It was breakfast this stay at this location. It always is something with this location. The pancake maker was not set property and I ask the person to look at it, well it took 15 minutes. First he put out the fruits, checked other areas. then had to clean a mess up from another. Then disappeared and then finally came out to look at the pancake maker. I was finished with my breakfast at that time. May 14, 2014
Rated 4.0 out of 5.0 by Well Maintained Thank you, for the comfortable stay. We felt valued as customers. Staff were very nice and helpful. The breakfast was great and there was good variety. Location was good with a good selection of restaurants. April 19, 2014
Rated 5.0 out of 5.0 by Great Service Stayed during a weekend baseball tournament. The staff was very friendly and courteous. We would like to recognize Bristol who was working the breakfast area. What a nice lady!!! She treated everyone very nice, extremely polite, made sure everyone had what they needed and was always willing to help out with a huge smile!!! Great way to start the morning meeting someone like Bristol. The rooms were very clean, there was a lot of things going on over the weekend and yet the hotel remained quiet. I thought it was great that the hotel staff allowed the families to gather in the lounge area, order in pizza, have beverages and watch the playoff basketball games. Families that had never met before had a great time and there was never any pressure from the hotel staff. Great job and we have already recommended this hotel to our baseball association for the upcoming tournaments. Thanks again!!! April 6, 2014
Rated 5.0 out of 5.0 by Very helpful front desk staff. My husband and I were traveling from Pueblo, CO. after working there for 14 months and going home to Tennessee. We had two vehicles and a 16 ft trailer loaded. We were only suppose to spend the night but the next morning my husband was very sick so we had to spend an extra night. We had coolers with food on the trailer and I asked for directions to get ice. The assistant manager at the desk offered to get me ice and help me get the cooler off of the trailer and fill it and put it back on. I think that he went over and beyond helping me. Our trailer sat in the parking lot all day and we were not missing anything. If we are back in the Kansas City area we would definitely stay there again. March 29, 2014
Rated 4.0 out of 5.0 by great stay great service I travel for work and could stay anywhere ,holiday inn is the best choice I would travel a little extra to be in a holiday inn over any other chain. March 24, 2014
Rated 5.0 out of 5.0 by Nice facility Even though it was snowing and cold we enjoyed our stay. We stayed here in December on our way to our destination for Christmas and decided to stay here again on our return trip. Thanks for the discount coupon for dinner at Outback. January 6, 2014
Rated 4.0 out of 5.0 by ~Good Stay made great by the staff~ I was forced to divert my return travel home from Atlanta and I opted to stay at this hotel due to the inclement weather that had turned for the worse. I arrived at the hotel within 10 minutes of reserving a room with my IHG phone app and everything was ready upon checking in. The attendant was very attentive and polite, he got my stay process with the upmost attention to detail and efficiency. Once arriving to my assigned room everything was in order, clean and tidy bed as was expected. I did however run into a little attention to detail issue in the bathroom shower that was corrected and addressed to above my satisfaction once I brought this issue to the attention of the MGR on the morning of my checkout. January 5, 2014
Rated 4.0 out of 5.0 by Nice Night after the Hockey Game This hotel is very convenient to the IEC and Missouri Mavericks hockey. Room was very clean, staff was pleasant and professional, and the hotel is pet friendly for those who need such. This a very good option for those who are coming in for a Mavs game or even the Royals/Chiefs. January 5, 2014
Rated 5.0 out of 5.0 by Good Hotel Our stay was nice. We did have to content with a private party in the breakfast room, but that really wasn't an issue for us even though they were noisy, we just relaxed in our room. January 4, 2014
Rated 2.0 out of 5.0 by Never again! No acknowledgement for Platinum Elite members. Room was outdated and bathroom had mildew on the floor tile and interior shower. There were not any towels available at the indoor pool. Understaffed and rude -will NOT be staying there again. December 29, 2013
Rated 5.0 out of 5.0 by Over my budget Great hotel except priced higher than my average overnight stay. December 24, 2013
Rated 2.0 out of 5.0 by Great Staff The staff was nice and the breakfast was good. Need chocolate milk added though December 11, 2013
Rated 5.0 out of 5.0 by Excellent Service Room ans staff were excellent. My daughter left her cell phone behind in the room and the staff shipped it to us at no cost. Very thoughtful. December 9, 2013
Rated 5.0 out of 5.0 by Very nice AND very pet friendly The room was clean and comfortable. The staff was very friendly and helpful. This is one of the few nice, clean hotels that welcomes pets. The location was great, lots of dining and shopping options close by. December 4, 2013
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