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Rated 4.2 out of 5 by 139 reviewers.
Rated 5.0 out of 5.0 by Great Experience After a long day of a traveling we were able to quickly check in and had a wonderful night sleep. The hotel was easy to find and the breakfast was reasonable. Would stay here again. July 23, 2013
Rated 5.0 out of 5.0 by Excellent!!! The hotel and the room were very nice but I think what makes this a great place to stay is the staff!!! The manager was very nice and accommodating and the front desk/continental bar staff were very kind and hospitable!!! An added bonus to this hotel is there are a few restaurants right there next to the hotel. I will definitely stay at this hotel again. July 9, 2013
Rated 5.0 out of 5.0 by BEST Continental breakfast I've ever seen. Biscuits and gravy, pancakes, scrambled eggs, bacon, sausage, hard boiled eggs, hot cinnamon rolls, milk, oj, apple juice, cereal, fruit, and more - and delicious! Breakfast foods and eating area maintained extremely well by a very nice young lady. Very pleased staying here since we like to walk daily and there is a bike/walk path very close. The room was clean, the hotel was quiet. The employees were friendly and helpful. Loved the SALT water pool - Scott told us this was new! No chlorine smell on our clothes and skin. Was a good place to stay!! July 8, 2013
Rated 3.0 out of 5.0 by Room condition The carpeting in the room was very dirty, please clean it. I always wear socks while walking around and they were black! July 3, 2013
Rated 5.0 out of 5.0 by everything was good The staff were on top of the game when it can to my well being. If I asked for some info. they were there for me. July 2, 2013
Rated 5.0 out of 5.0 by Friendly staff This was THE friendliest hotel staff we've ever had. From the 2 different gals in the breakfast room to the maintenance man to the housekeeping staff and desk crew! I hope there are rooms available in this hotel when we need them again! You guys are great! July 2, 2013
Rated 2.0 out of 5.0 by Not the usual Holiday Inn experience The room was musty and needed a good cleaning. Exercise room needed cleaning also. June 27, 2013
Rated 5.0 out of 5.0 by overall a great place Had a problem with the iron, it was promptly replaced and apology for my inconvenience. Manager, Desk,Housekeeping, Meals all great. A very well run Hotel. June 24, 2013
Rated 5.0 out of 5.0 by Adjacent to a greenway Take advantage of access, just a block away from the hotel, to over 20 miles of paved greenway along a tree-lined creek. Great if you have your bike, a good leg stretch walk or run if just your feet. June 22, 2013
Rated 4.0 out of 5.0 by Nice friendly staff When in the Kansas City area this is where I stay. The staff is friendly and the rooms are comfortable. The young lady at the breakfast bar is always pleasant and maintains the breakfast bar with a good variety and always with refills. June 3, 2013
Rated 1.0 out of 5.0 by Grunt Absolutly the worst Holiday Inn I've ever stayed in, Nothing was clean and the staff was not friendly, I will sleep in my car before I would stay there again. May 21, 2013
Rated 4.0 out of 5.0 by Great Location Close to Major road but very quite. Great walking and biking trail very close. Several restraints within walking distance. May 20, 2013
Rated 4.0 out of 5.0 by Starting to get it right I have been staying at this hotel periodically for 8-years quit for a few years because of prices. They also were very bad about trying to give frequent stayers requested accommodation locations. Last several stays have been much better with both prices and attention to room preferences May 15, 2013
Rated 5.0 out of 5.0 by Great service and staff What a great time we had. Even though it snowed in May!!! Got a chance to speak to Scott. He was very helpful and kind. More hotels need a staff like this one. Was a bit expensive but people like Scott make up for that!! See you in June and September to see the Royals play again!!!! May 10, 2013
Rated 5.0 out of 5.0 by My home away from home I travel to the Independence and Kansas City areas routinely and always choose to stay at the Holiday Inn Express Suites Independence. In the past, I have stayed at other hotels around the city and have found that they don't have the same "at home" feeling I get when I stay at the Holiday Inn Express Suites Independence. The staff is very personable and attentive to every detail from a great breakfast experience to the cleanliness of the rooms. I have been touched with kindness from Scott, Jennifer, Richard, Tiffany, Myria, and so many more staff that really take the time to get to know you which always make my stays there very special. Just like the title of my review, this is my home away from home! Thanks Holiday Inn Express Suites Independence, you guys are all great! May 7, 2013
Rated 5.0 out of 5.0 by Pleasant Front desk individual Tiffany at Front Desk was always pleasant and made me feel welcome whenever she saw me. Remembered me by name and helped make the stay enjoyable. May 2, 2013
Rated 4.0 out of 5.0 by Could use a litle renovation but overall great HI Express Beds were not as comfortable as other (probably newer) Express hotels but it was just what I expected. However, pay attention to local events going on. HI Express takes advantage and increases the prices. The price of the room was substantially higher than I am use to paying for an Express. April 27, 2013
Rated 5.0 out of 5.0 by Great stay Room was clean and very comfortable. Continental breakfast was very good, and there was a very good variety. Pool was a little small, but that wouldn't stop us from coming back. All in all, we would definitely stay again if we're in the area. April 12, 2013
Rated 5.0 out of 5.0 by 2nd stay This is our "go to" hotel when we are in Independence. We called at the last minute for a room and they were so cordial and accommodating. Staff is great and very clean rooms. Thanks guys! April 11, 2013
Rated 5.0 out of 5.0 by One of the Best HIE Out of a lot of HIE I've stayed at, this one is up there in terms of location, cost, cleanliness, and great friendly staff. A good breakfast selection which they switch up every day, which was nice to have something different to choose from through out the week.I highly recommend this location, and will certainly return when I have business in the area again! April 10, 2013
Rated 5.0 out of 5.0 by Clean, Comfortable, Use this motel frequently close to town and restaurants. Always clean and comfortable. April 3, 2013
Rated 4.0 out of 5.0 by Good Stay Very helpful staff. Room a little worn, but not at all neglected. Overall a good stay. March 22, 2013
Rated 2.0 out of 5.0 by Not so nice anymore! The room was run down looking. The bathroom not very well kept. Greeted by clerk wanting to change the type of room I had reserved. Wouldn't stay here again. March 22, 2013
Rated 5.0 out of 5.0 by Friendly atmosphere We have found the staff to be friendly and helpful. We appreciate being able to have our dog with us. March 14, 2013
Rated 5.0 out of 5.0 by Amazing Hospitality! My stay coincided with the largest snowfall in 2 years. A member of the staff ( so sorry I didn't get his name ) spontaneously cleared the snow off each guests car ! Not only that, but the staff retrieved lasagna, pizza, and sandwiches for the guests the evening that all area restaurants were closed! They didn't have to do ANY of this, we basically were stuck there and had no where else to go. Will definitely stay here when future needs arise-highly recommend! Thank you so much! February 28, 2013
Rated 3.0 out of 5.0 by Bad pillows The pillows and mattresses are in poor shape and need replacing. January 15, 2013
Rated 5.0 out of 5.0 by Great service We were in town for a memorial service and the evening before we were able to use the lounge area for a gathering of friends and family. The staff was very accommodating. January 15, 2013
Rated 4.0 out of 5.0 by clean quiet room Nice, clean, quiet room. comfortable beds. glad the pool was open. was a little disappointed that common area was closed off for private party but front desk was accomidating. January 4, 2013
Rated 5.0 out of 5.0 by The Harry Truman Museum We had a great visit at this Motel .The gentleman was very helpful at the front desk. The rate was the best we found and we stayed at 5 different H. I. on our trip from Ga. to Kansas. I would reccomend this Motel with out a doubt. January 3, 2013
Rated 4.0 out of 5.0 by Nice Place This is nice hotel with a well trained and friendly staff. The room we got was very large and clean. The hotel is located very close to a variety of restaurants and is just off I-70. It was a convenient location for our needs on this trip to visit the Truman Presidential Library and Museum. We would come back and I would recommend this place. December 18, 2012
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