Rated 4.1 out of 5 by 47
Rated 3.0 out of 5.0 by seawindpel Room hot / Poor breakfast
Room was hot, not hot enough to turn on ac, not cold enough to turn in to hot.
Breakfast was very poor, no bananas, small muffins, some days not all kinds of bread.
September 26, 2013
Rated 5.0 out of 5.0 by Elmar64 exceptionell service
As the usuall business traveller you think if you know one HIX, you know them all. But this Holiday Inn Express in Indianapolis really stands out. Cleanliness, service and the friendlyness of staff is just a notch better than my overall good experience with this chain.
I'm gonna stay there again at my next trip to Indiana for sure.
September 24, 2013
Rated 3.0 out of 5.0 by Recruiter Comfortable Bed but noisy bathroom fan.
The room was good but the bathroom fan was so noisy. Also, the fan grill needs a nice cleaning. It was covered with dirt. Otherwise, everything is good to great.
September 23, 2013
Rated 4.0 out of 5.0 by GaryMcC Great Space To Unwind
Great size rooms. Close to other hotels and restaurants. Gym, hospitality, pool, or major highways. Has beautiful decor and happy hour with soda and snacks for guests and breakfast. Nice staff. Would live to go back sometime!
September 23, 2013
Rated 5.0 out of 5.0 by redback7 Comforable hotel, nice quality for the price
My weekend stay here was very enjoyable. My room was nice and big. The free breakfast was good. I would definitely stay here again.
September 11, 2013
Rated 5.0 out of 5.0 by PGRICH Awesome Room
Stayed in room 121. I was one of the nicest rooms I have ever stayed in. Very clean, perfect air temperature, comfortable bed, and other amenities. Great job IHG.
September 9, 2013
Rated 5.0 out of 5.0 by twolanefun Great staff and nice rooms, comfy
Was a good place to stop on my way to the Springfield Mile and a great place to stop on my return to Virginia after the race. Staff was very friendly, helpful, and everything was in order from reservations to clean room to a good breakfast on time.
September 3, 2013
Rated 5.0 out of 5.0 by fishman976 Comfortable Room
We had a two bed suite. It was spacious and comfortable. Big enough that I was able to tape a rather physical audition. The staff at the front desk was very helpful and friendly. There is plenty to eat nearby and the hotel feels like it has been recently renovated.
August 24, 2013
Rated 4.0 out of 5.0 by Ginou Satisfied
Spent a relaxing weekend at the Holiday Inn Express. Staff were responsive and friendly. Will return again.
August 22, 2013
Rated 2.0 out of 5.0 by 2wtraveler Our recent stay
I felt like the hotel was over priced, the staff was rude, and the area of town this place is located in is trashy. I travel a lot and usually participate in a different hotel chains rewards program but decided to give Holiday Inn a chance to win my business. After my experience with this hotel I will continue to patronize the other chain. At least I can make one of those dumb " stayed in a holiday inn express" jokes now...
August 22, 2013
Rated 2.0 out of 5.0 by DCIFans Average
The room was fine except the phone didn't work and the fridge was pretty smelly ;-(. When we got to breakfast, pretty much everything was wiped out. Some things were eventually replaced. The gentleman at the front desk was extremely good at his job. He would definitely do well at a very high end establishment.
August 17, 2013
Rated 2.0 out of 5.0 by willowjen Great room, bad pool experience
Our one and only night here we had planned on tiring the kids out in the pool so they would sleep better. Well 20 minutes into having fun another family comes in and apparently doesn't know what swim diapers are. Um yea we had to get out and our night was ruined. The guy at the front desk failed to tell us we could walk next door and use the pool there, we didn't learn of this until the next morning. Wish he had told us, my kids were very upset that kid ruined their fun. And fyi, if your kids can't use a toilet get a swim diaper, that was beyond disgusting and about ruined our vacation. Oh yea would have been nice if the pancake maker would have been working for breakfast.
August 14, 2013
Rated 5.0 out of 5.0 by sleeping3074 Great hotel
We picked this hotel for its location to what we wanted to visit. It was a great choice nothing was more than 15 minutes away. The room was great. It was nice, clean and cooled off when we checked in. The bed was comfortable and the choice of soft or firm pillows was appreciated. The breakfast was great. Lots of choices both mornings that we ate. The service was great- from check-in to check out and everything in between. The lady who was in charge of taking care of the breakfast was extremely nice to all. The pool was very nice. The temperature was great and while the hotel seemed full the pool was not very busy. There is also a basketball/tennis court available to guests. We did not use this but it seemed very nice and well maintained. There is a Bob Evans across the street from the hotel to eat at. I would definitely recommend this hotel to anyone visiting the Indy area and will probably stay there myself the next time we visit.
August 13, 2013
Rated 4.0 out of 5.0 by mejk Room Size
Room size and layout was great. Beds could have been more comfortable, but no bed is as good as your own.
August 11, 2013
Rated 5.0 out of 5.0 by aproudbaseballmon Great Service and Location
The front desk staff by the name of Sonja is wonderful. She made the group reservation a piece of cake for our entire group. Teresa that works breakfast is also very polite and cheerful. Nice large rooms. Cinammon Rolls were great but the rest of breakfast was kind of bland. Good location which had easy access to the interstates without having to stay downtown. Very comfortable hotel for the price. Our team would use this facitily again.
July 25, 2013
Rated 5.0 out of 5.0 by LPdude Good service as always and very clean.
Everything is always great at this location but would like to see more variety on hot breakfast bar. Hash browns, bacon more frequently.
July 23, 2013
Rated 5.0 out of 5.0 by Judyb6638 Great room :)
This is where I will stay from now on when in Indy. Nicest place on the East side
July 19, 2013
Rated 5.0 out of 5.0 by Tedster Good experience
Extremely welcoming and gracious hostess at your front desk!!
We stayed at several Holiday In Expresses during this trip and it seems like all the breakfast's "run together" and become a little boring. Sorry
July 10, 2013
Rated 3.0 out of 5.0 by Paige08 Something Was Off at this Holiday Inn
The only friendly person at this hotel was the breakfast person who made sure she spoke to every guest.
Our request for a quiet room was honored with a room on the top floor at the end of the hall.
However, something was off about the room. The pillowcases were wrinkled, and I think one pillow had a head indentation on it. There was a stain on the sofa. And, the fridge was cockeyed in its cabinet. Our welcom as a Priority Club member was spicy wheat thins or something like that - not something that many people would enjoy. The hotel seemed clean but these things made me question how clean our room truly was.
June 4, 2013
Rated 2.0 out of 5.0 by robertsj5 Not a bad stay however....
Ok so now I will explain my 2 star rating since everything else I gave 3 or better. The service was pretty good actually the lady behind the counter (Sonja) was very nice, pleasant, she had a great smile and was very hospitable. The room was pretty comfortable and the the happy hour and breakfast were great. The lady taking care of the happy hour and breakfast was very nice and always tried to make sure you had everything you needed. My only complaint with the hotel was the fact that the place wreaked of gas and my hotel room smelled musty. The hotel smelled of gas because they were resealing the pool area, the fumes from the work being done combined with the musty smell in my room wreaked havoc on my sinuses and I ended up getting a sinus infection. If it wasnt for the smells I would rate my stay higher.
April 25, 2013
Rated 5.0 out of 5.0 by cowhorn Excellentovernight experience
This was by far the best Holiday Inn experience we have ever had. The room was spacious and comfortable. The kids loved tghe pool. The The breakfast was fresh and tasty. I have avoided Holiday Inns in the past for what I thought was better accommodations.. Had better rethink.
April 8, 2013
Rated 4.0 out of 5.0 by Hodag Exercise room
Bike and elliptical need repair and overall cleanliness left a lot to be desired - very disappointing
March 24, 2013
Rated 5.0 out of 5.0 by DanWh St. Patrick's Day
Customer service was the best that I've experienced for quite a while.
The front desk employee -- Cassie was awesome! If you ask her for an location to have dinner make sure you to listen to her.
March 22, 2013
Rated 3.0 out of 5.0 by CEBT March 7th
Maid cleaned out my room in the morning before I checked out after I told her that I would be out at noon I also told front desk that morning that I would be back at noon to check out
when I arrived back it was evident that she had cleaned the room and removed all of my belongings
I tlalked to mananger on duty and she said she would handle it
How does this happen ???
I feel very violated !!!!
Had stayed in this facility at least 15 nights since December
March 12, 2013
Rated 4.0 out of 5.0 by RobQ Big rooms, almost too big
Add fresh fruit to breakfast buffet
Desk attendant was too casually dressed
Bathroom fan was helpful
February 23, 2013
Rated 3.0 out of 5.0 by XSUPERVISOR NEEDS SOME HELP
THIS LOCATION HAS NO HOT TUB AND BREAKFAST IS SOMEWHAT ON THE POOR SIDE COMPAIRED TO OTHER EXPRESSES . ON SCALE OF 1-10 WOULD GIVE IT A 5 ,STAFF WERE FRIENDLY AND HELPFUL BUT NEEDS A HOT TUB AND BETTER BREAKFAST TO RATE HIGHER
February 23, 2013
Rated 2.0 out of 5.0 by Biker1 Room is OK /internet super slow
The room here was average. The internet was not there most of the time when I needed it. This is also not a nice part of town. I usually stay here when I am in Indy but has consistantly gotten worse over the last couple of years. I am going to start to look for another hotel on my next stay.
February 11, 2013
Rated 5.0 out of 5.0 by Jroy Comfortable room except for the pullout bed!
Very welcoming staff. Room/bed was comfortable, but my daughter slept on the couch pullout and it was awful! Breakfast was good, several things to choose from. Easy to get to from airport or to and from downtown Indy.
January 28, 2013
Rated 4.0 out of 5.0 by fifaman1969 Bathroom issues
I was surprised to find no shower curtain in the bathroom in the morning and being in a hurry didn't notify anyone of the oversight. Hopefully the floor being rather wet following a shower without a curtain wasn't an issue.
January 24, 2013
Rated 4.0 out of 5.0 by DBerrill377 Good hotel
Very nice Hotel / well placed. Super EZ on and off highway / easy to find. The only negative we had is that the elevators seemed really slow and kind of creeky..
Very comfortable beds / nice atmosphere. Really close to everything - has a nice restaurant immediately across the street.
January 20, 2013