Rated 4.5 out of 5 by 307
Rated 5.0 out of 5.0 by fracing1 Great location
Would visit again. Great service and appearance. Enjoyed the complimentary breakfast. Staff works hard at keeping the hotel looking clean and presentable.
May 22, 2015
Rated 5.0 out of 5.0 by ohiodave Good location and rooms.
This H.I. Express is well located, easy to find. I was quite impressed by the lobby when entering, and was greeted by a friendly clerk at the front desk. With 3 luggage carts available it was easy to grab one to get our stuff up to the room. Excellent breakfast especially at this price point. Fast internet. Only difficulty was the one elevator was extremely slow. We only used it when checking in/out, otherwise walked up.
May 20, 2015
Rated 5.0 out of 5.0 by RunOn Wonderful Stay
The hotel staff was very welcoming, helpful, and attentive and the hotel was very clean. My girlfriend and I have vowed to only use IHG hotels after this stay.
May 19, 2015
Rated 5.0 out of 5.0 by BKMETT GOOD PLACE TO STAY
THE HOLIDAY INN EXPRESS - WEST AIRPORT WAS COMFORTABLE, CLEAN. I STAYED IN A ROOM ON OUTSIDE WALL NEXT THE EXPRESS WAY. HAD TO GET USED TO THE TRUCK NOISE AT BED TIME. SLEPT WELL THOUGH. GOOD BEDS AND PILLOWS.
May 18, 2015
Rated 3.0 out of 5.0 by maryfis rude desk clerk
The room is very nice and clean but the breakfast was little to be desired. Other than the cinnamon roll they are really good. Had to ask for the pool area to be opened because they had it closed. Went to do laundry and they told me they didn't have any quarters. So no laundry getting done today! I could have sworn that I was told when I made the reservation that there was a Jacuzzi there but when I spoke to the very defensive front clerk she informed me that it did not state any where that there was one and that I was wrong. It wasn't I'm sorry Ma'am or any thing kind of the sort but that I was wrong!!!! She was exceptionally rude to my self but She must have like my husband because she was all sugar sweet all most to the point of oozing!!! I don't think that we will be staying here ever again!!!! Thank goodness I'm not jealous woman and that I can hold my temper. Because this Person is very rude also we were not recognized for being IHG club member at all!!!
May 17, 2015
Rated 5.0 out of 5.0 by maddog725 Great Room Comfortable Bed
I was given a very nice room but the work area was poorly lit.
Other than that no issues to speak of.
May 15, 2015
Rated 1.0 out of 5.0 by Quad cd Terrible
When the heating unit turned on it sounded like a semi in the room. The shower did not work, and the drain was plugged. No sleep in this place! Stay away....
May 11, 2015
Rated 5.0 out of 5.0 by samantha8807 Holiday Inn at the airport
Adrienne at the front desk was very welcoming. Beds were comfy and pool was nice.
May 7, 2015