Rated 4.8 out of 5 by 19
Rated 3.0 out of 5.0 by Erockga Excellent staff, not a good location though
Location of this hotel is not in a nice area, I did not feel safe at night. Also had problems using IHG app getting directions. Every time I tried to get directions to hotel, it was trying to take me to Bloomington, IN. Once I got in, staff was incredibly nice and friendly. Rooms appear to be dated as to most other hotels in this chain I stay at frequently. Pillows are feather type, and did not give me a good night's rest. Had to be up early to get to airport, and was looking forward to a hot shower. Unfortunately, it took forever for water to get remotely warm. Next time I'm in this area needing to stay by airport, I will not be going back here.
December 8, 2013
Rated 5.0 out of 5.0 by lishanld Wrote a review but it doesn't seem to have posted
Our stay was excellent! The gal who was on staff late on the 29th of Nov was very helpful. The decor was amazing and very modern, clean, and refreshing. It reminded us of our stay in Europe. The room was very clean, comfortable, the hotel temperature was excellent, the tissues were soft, bedding didn't stink of bleach, it was quiet, and the two people who were there on the 30th when we checked out were very nice, friendly, and helpful! We enjoyed our stay very much and we will definitely stay again at this location when we are in the area again!!
December 4, 2013
Rated 5.0 out of 5.0 by lishanld Best Holiday Inn Express location inside USA!
We loved the decor as it was very clean, new, modern, and amazing! The front desk employee, female, was very helpful when we checked in on Nov 30th. We were in a very comfortable room! The sheets didn't smell like bleach (most hotels have too strong of bleach smell), tissues were soft, temperature of room was great so we didn't have to turn anything on, staff in the morning was very cheerful and friendly and helpful; and it was the best location we have stayed at. The decor reminded us of the airport location in Prague, Czech Republic.
Reminder: Get this location on google and gps...name change needs to happen! We almost didn't find you! Great price and great location and great staff!!! We will come again if we are in the Indy area for sure!!!!
December 3, 2013
Rated 5.0 out of 5.0 by GWiz1 Home away from home
Staff is VERY CARING. Wanda at the front desk welcomes me back by name every week. Much nicer than other hotels in the surrounding area.
Rooms are comforable and quiet. Wouldn't stay anywhere else while working in Indianapolis for four months!
December 2, 2013
Rated 5.0 out of 5.0 by redrider5150 Comfort after a long day
Had a great experience on my two night stay. Very good breakfast and very friendly staff. Spent three very long and tedious days in Indianapolis and was glad to get back to my room, and to get back home. Thanks to all staff members for making my stay very pleasant
November 23, 2013
Rated 4.0 out of 5.0 by L140Firemedic Nice Remodel
I have stayed at this property many times the last being March of 2013 and the hotel was in the middle of a huge remodel. During our March trip to Indy we left due to all the construction. Our November trip to Indy led us back to here and and the remodel is awesome, staff was great and room was very comfortable and fair for the price!
November 19, 2013
Rated 5.0 out of 5.0 by KikiGail BOA 2013 Grand Nationals
We were in town for a huge band competition so most hotels were very expensive. This hotel was clean and quiet. It was a good rate for the night and breakfast was hot and good. The staff was very friendly. I would stay here again.
November 18, 2013
Rated 5.0 out of 5.0 by coolersare CLEARED UP CONFUSION
I had made a reservation online through the Holiday Inn website. I called customer service to clarify about a particular service and if it was included and I was told it was. When I arrived, I was told this was not the case. It had been a long trip and I was not a happy camper. After I settled into my room, I received a phone call from the front desk to tell me everything had been taken care of and not to worry. I would recommend because the person at the front desk and the manager went above and beyond and offered great service.
November 15, 2013