Rated 4.8 out of 5 by 19
Rated 3.0 out of 5.0 by Erockga Excellent staff, not a good location though
Location of this hotel is not in a nice area, I did not feel safe at night. Also had problems using IHG app getting directions. Every time I tried to get directions to hotel, it was trying to take me to Bloomington, IN. Once I got in, staff was incredibly nice and friendly. Rooms appear to be dated as to most other hotels in this chain I stay at frequently. Pillows are feather type, and did not give me a good night's rest. Had to be up early to get to airport, and was looking forward to a hot shower. Unfortunately, it took forever for water to get remotely warm. Next time I'm in this area needing to stay by airport, I will not be going back here.
December 8, 2013
Rated 5.0 out of 5.0 by lishanld Wrote a review but it doesn't seem to have posted
Our stay was excellent! The gal who was on staff late on the 29th of Nov was very helpful. The decor was amazing and very modern, clean, and refreshing. It reminded us of our stay in Europe. The room was very clean, comfortable, the hotel temperature was excellent, the tissues were soft, bedding didn't stink of bleach, it was quiet, and the two people who were there on the 30th when we checked out were very nice, friendly, and helpful! We enjoyed our stay very much and we will definitely stay again at this location when we are in the area again!!
December 4, 2013
Rated 5.0 out of 5.0 by lishanld Best Holiday Inn Express location inside USA!
We loved the decor as it was very clean, new, modern, and amazing! The front desk employee, female, was very helpful when we checked in on Nov 30th. We were in a very comfortable room! The sheets didn't smell like bleach (most hotels have too strong of bleach smell), tissues were soft, temperature of room was great so we didn't have to turn anything on, staff in the morning was very cheerful and friendly and helpful; and it was the best location we have stayed at. The decor reminded us of the airport location in Prague, Czech Republic.
Reminder: Get this location on google and gps...name change needs to happen! We almost didn't find you! Great price and great location and great staff!!! We will come again if we are in the Indy area for sure!!!!
December 3, 2013