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Rated 4.1 out of 5 by 14 reviewers.
Rated 5.0 out of 5.0 by Excellent location with a relaxing atmosphere I enjoyed my stay at the Holiday Inn Express Downtown Convention Center. I attended the One America 500 Festival Mini Marathon and Expo for the first time and your Hotel helped make the entire trip extremely enjoyable and relaxing. The location of your hotel afforded me the ability to walk to each of my destinations with ease, and the comfort and convenience of the rooms allowed me time to continue my work using your WiFi services without disruption throughout my visit. The staff was very helpful and courteous and the housekeeping staff did a great job of keeping the room spotless. (Kudos to them all) In my future visits to Indy, I will definitely be booking my rooms at your hotel. You have made a repeat customer with me. Keep up the good work...don't change a thing! May 12, 2013
Rated 5.0 out of 5.0 by Fantastic Experience During My Long Term Stay! I came to this Holiday Inn express for an extended stay- about 8-9 weeks and it really felt like a home away from home! Chelsea E. accommodated me to the fullest and made sure I was right at home. The front desk staff-Colleen, Kim, Chrissa, Toni to name a few were extremely friendly and helpful which made my long term stay much more enjoyable. This HIE has a great breakfast in the morning and food and drinks for guests on wednesdays. The rooms are very clean and beds are very comfortable. Overall, my experience was so good that this will be my go to hotel when I am in the Indianapolis downtown area! April 24, 2013
Rated 5.0 out of 5.0 by Great First Stay This was my first stay at this Holiday Inn Express and I was very impressed with the property. The staff was friendly, accommodating, and responsive to requests for guidance and assistance. I normally stay at a competitive brand but will likely return to this specific location next time I travel to town. I would recommend to anyone that is traveling to the downtown Indianapolis area. April 22, 2013
Rated 5.0 out of 5.0 by Easy walk to convention center, comfortable stay! A very pleasant and convenient place to stay if attending a conference in the nearby convention center. The walk needed to get to and fro was just right for getting a tiny bit of exercise and fresh air to break up long hours of sitting at meetings. Facilities were all quite fine. Would happily stay there again. What would make it perfect? Fresh, succulent blueberries for the instant oatmeal. Not too likely, I think... but this vegan is not at all interested in 99% of breakfast options offered by any hotel. Bacon? Sausage? Bleh. April 18, 2013
Rated 4.0 out of 5.0 by Overall good experience My recent stay at this hotel was for the most part was a positive experience. I liked the "suite shop" where we were able to purchase a light meal that could be microwaved in my room. This was convenient because of the time I returned to my room. The room was nice and clean. One fact that bothered me was, not enough parking in the hotel lot. I had to use the parking garage in the back. Being by myself, I was walking from the garage to the hotel by myself after dark in a unfamiliar area. This hotel was clean and relatively quite. I did have some issues when I made reservations on the toll free number, but that had nothing to do with this actual hotel. There were two desk clerks when I checked in and I got the one that didn't want to be at work that day. She didn't seem to have a good attitude and wasn't very helpful with questions that I had. The other two clerks that I dealt with over the course of my stay were very friendly and helpful. April 12, 2013
Rated 4.0 out of 5.0 by clean, helpful staff, convienent location, not "worn" friendly staff, had a "noise incident during 3rd night of stay that was not handled to my satisfaction, GM was responsive and followed-up within 2 days after departure. I would return in future March 7, 2013
Rated 5.0 out of 5.0 by ACCOMMODATIONS They had a reception from 5-6pm. Very nice, since we had just driven down for a clinic procedure and MD visit, and didn't feel like going out. Staff very hospitable! Great location to IU hospital. February 27, 2013
Rated 4.0 out of 5.0 by Great staff. A good place to stay, Given the fact that it seems hidden from plain view it is a good find. And the staff there are top notch. Comfy bed and quiet rooms. Although the Internet connections were a little slow. It wasn't what I would call High speed. February 5, 2013
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