Rated 4.1 out of 5 by 54
Rated 5.0 out of 5.0 by IMMSERVICE10 WHEN IN DIRE NEED
MY CAR WAS OVERHEATING, i WAS STRANDED PRACTICALLY IN THE PARKING LOT ACROSS THE STREET FORM THE PROPERTY. i DIDN'T HAVE A RESERVATION, THE TWO YOUNG LADIES AT THE COUNTER BOTH WORKED THEIR TERMINALS TO ACCOMMODATE ME THAT WAS IMPRESSIVE , IN ITSELF, THE TOW LADIES ACKNOWLEDGED MY PLATINUM STATUS, DISCOUNTED THE RATE 20%,, AND PROVIDED THE ABSOLUTE BEST HOLIDAY INN ROOM THAT I HAVE EVER STAYED IN. THAT IS SAYING ALOT, CONSIDERING, THAT I HAVE BEEN A PRIORITY MEMBER SINCE 1996. DO YOURSELF A FAVOR, STAY THERE ONCE, YOU WILL STAY THERE AT EVERY OPPORTUNITY.
TO THE MANAGEMENT, TAKE CARE OF THE STAFF. THEY SELL YOUR BRAND, WITH COMMITMENT, INTEGRITY, AND GENUINE CHARACTER ,
June 24, 2013
Rated 5.0 out of 5.0 by Durf54 convenient location
Could walk to meetings and resturants.
Only negative - could not apply to my priority points because 3rd party reservation.
June 10, 2013
Rated 5.0 out of 5.0 by Trixie924 Excellent location with a relaxing atmosphere
I enjoyed my stay at the Holiday Inn Express Downtown Convention Center. I attended the One America 500 Festival Mini Marathon and Expo for the first time and your Hotel helped make the entire trip extremely enjoyable and relaxing.
The location of your hotel afforded me the ability to walk to each of my destinations with ease, and the comfort and convenience of the rooms allowed me time to continue my work using your WiFi services without disruption throughout my visit.
The staff was very helpful and courteous and the housekeeping staff did a great job of keeping the room spotless. (Kudos to them all)
In my future visits to Indy, I will definitely be booking my rooms at your hotel. You have made a repeat customer with me.
Keep up the good work...don't change a thing!
May 12, 2013
Rated 5.0 out of 5.0 by DuckyV Fantastic Experience During My Long Term Stay!
I came to this Holiday Inn express for an extended stay- about 8-9 weeks and it really felt like a home away from home! Chelsea E. accommodated me to the fullest and made sure I was right at home. The front desk staff-Colleen, Kim, Chrissa, Toni to name a few were extremely friendly and helpful which made my long term stay much more enjoyable. This HIE has a great breakfast in the morning and food and drinks for guests on wednesdays. The rooms are very clean and beds are very comfortable. Overall, my experience was so good that this will be my go to hotel when I am in the Indianapolis downtown area!
April 24, 2013
Rated 5.0 out of 5.0 by LSGjrShotokan Great First Stay
This was my first stay at this Holiday Inn Express and I was very impressed with the property. The staff was friendly, accommodating, and responsive to requests for guidance and assistance. I normally stay at a competitive brand but will likely return to this specific location next time I travel to town. I would recommend to anyone that is traveling to the downtown Indianapolis area.
April 22, 2013
Rated 5.0 out of 5.0 by rickie13 Easy walk to convention center, comfortable stay!
A very pleasant and convenient place to stay if attending a conference in the nearby convention center. The walk needed to get to and fro was just right for getting a tiny bit of exercise and fresh air to break up long hours of sitting at meetings. Facilities were all quite fine. Would happily stay there again. What would make it perfect? Fresh, succulent blueberries for the instant oatmeal. Not too likely, I think... but this vegan is not at all interested in 99% of breakfast options offered by any hotel. Bacon? Sausage? Bleh.
April 18, 2013
Rated 4.0 out of 5.0 by Tessy Overall good experience
My recent stay at this hotel was for the most part was a positive experience. I liked the "suite shop" where we were able to purchase a light meal that could be microwaved in my room. This was convenient because of the time I returned to my room. The room was nice and clean. One fact that bothered me was, not enough parking in the hotel lot. I had to use the parking garage in the back. Being by myself, I was walking from the garage to the hotel by myself after dark in a unfamiliar area. This hotel was clean and relatively quite. I did have some issues when I made reservations on the toll free number, but that had nothing to do with this actual hotel. There were two desk clerks when I checked in and I got the one that didn't want to be at work that day. She didn't seem to have a good attitude and wasn't very helpful with questions that I had. The other two clerks that I dealt with over the course of my stay were very friendly and helpful.
April 12, 2013
Rated 4.0 out of 5.0 by sonny1959 clean, helpful staff, convienent location, not "worn"
friendly staff, had a "noise incident during 3rd night of stay that was not handled to my satisfaction, GM was responsive and followed-up within 2 days after departure. I would return in future
March 7, 2013
Rated 5.0 out of 5.0 by msrn ACCOMMODATIONS
They had a reception from 5-6pm. Very nice, since we had just driven down for a clinic procedure and MD visit, and didn't feel like going out. Staff very hospitable! Great location to IU hospital.
February 27, 2013
Rated 4.0 out of 5.0 by Vic2 Great staff.
A good place to stay, Given the fact that it seems hidden from plain view it is a good find. And the staff there are top notch. Comfy bed and quiet rooms. Although the Internet connections were a little slow. It wasn't what I would call High speed.
February 5, 2013
Rated 4.0 out of 5.0 by Patty06 Would stay there again.
Very nice. Clean, close to everything. Breakfast was great. Many hot and cold items to choose from. Would stay again if I get back to the area.
December 17, 2012
Rated 1.0 out of 5.0 by 12345J Awful experience
I will never stay here again. The staff was rude and nasty. They did not want to help you at all when you asked for help they made you feel that it was too much to do. The hot tub did not work. The light in the bathroom did not work. The door to the pool was broken and an employee was working on it while my daughter and I were in the pool. The employee walked away leaving the step ladder there we had a difficult time getting out of the pool area. The price of the stay was high for the lack of service.
December 17, 2012
Rated 3.0 out of 5.0 by Josie76 Clean room and friendly front desk
Our room was clean, the front desk and housekeeping staff was very friendly. However my husband and I were greatly disappointed when there was no microwave or refrigerator in our room. From website it said there would be both of those items in our room. When you have a child, eat out and have left overs it would be nice to have a place to put things. Our daughter is on medicine and because of no refrigerator we had to keep it cold the entire weekend in the ice bucket. We had left over food both Friday and Saturday night that went to waste because of nowhere to put it. That was very disappointing when you are paying a high dollar for a room. Also, the staff was very accommodating and was able to put us in a room facing the stadium however the window was so dirty that we could not even get a good picture from our room and could barely see the beautiful stadium. Just a few things we were disappointed in with the price we paid and the amenities that were not there. Have stayed two years in a row and not sure there will be a third year.
December 14, 2012
Rated 4.0 out of 5.0 by Sally60 Location
This is an excellent location if attending a game at Lucas Oil Stadium and it is easy to find and easy to connect back to the interstate. The parking could be better and it is a little pricey for the venue. The hallways were rather dirty. Our room was across from a bar that played music loud enough for us to hear in our room late into the night.
December 9, 2012
Rated 4.0 out of 5.0 by MikeyBigSlim Nice Location
If you ran fast enough down the hallway and jumped out of the window, you could land head first in Andrew Luck's lap. Great location (Lucas Oil stadium across the street), stupid low price. Standard HI Express, just in a FANTASTIC location. And I'm a pats fan. T. Brady is a man among boys. Good Luck Colts, you'll never make it past the wild card.
December 7, 2012
Rated 5.0 out of 5.0 by Ricardo2 Can't get any closer to the Lucas Oil Stadium
It's a little off the beat, but roll out of bed and your in the stadium. The staff is very helpful in every which way. I've stayed here before and it's alway been a friendly place.
The breakfast area can get a little crowded during a game period, but I think I can live with it. The food supply is alway stocked up.
I definitely give this that 5 star value.
November 19, 2012