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Rated 4.3 out of 5 by 275 reviewers.
Rated 5.0 out of 5.0 by Great Location This place is very nice, great location to the convention center, and staff is friendly. March 26, 2015
Rated 5.0 out of 5.0 by Comfortable room and professional attentive service We enjoyed the hotel very much. From the check-in, at which time they gave us the wrong room - without a sitting area which I had paid for - and when I went down to the desk check-in, the clerk immediately solved the problem with not a single qualm. I appreciated that very much, because I did not feel like arguing over it. The breakfast room was excellent, the woman attending was pleasant and professional. She took extra care in talking to my 15 year old grandson and he liked her very much. When he got dressed in his suit (he was a page in the Indiana legislature that day) he had to go down and show her how he looked in his suite. She made a big deal out of it and he got a kick out of that. Everything was great during out entire stay. I cannot think of anything that I could even mention that was not right. Thank you, Holiday Inn Express of downtown Indianapolis. March 26, 2015
Rated 5.0 out of 5.0 by Attentive Staff Very convenient and clean hotel Great Breakfast included. Helpful staff March 26, 2015
Rated 4.0 out of 5.0 by Nice Indy hotel, great location, decent value Clean, modern, facility. Great location -- right across from the football stadium and an easy walk to the convention center. Plenty of restaurants within walking distance. Small pool with hot tub, but jets aren't working, so take note of that. Breakfast options were good with several hot and multiple cold entrees. Staff was very friendly and accomodating, and even though the hotel was very full when we stayed, the rooms were quiet. Not a cheap hotel, but still a decent value. Recommend. March 26, 2015
Rated 4.0 out of 5.0 by Good location Stay here every year for a trade show. The staff are great and helpful with request. Good location is walkable to downtown, stadium and convention center.Clean and safe. March 18, 2015
Rated 4.0 out of 5.0 by Great Stay, Very Helpful Staff We stayed at this hotel while attending the Indy Comic Con, Thurs March 12th-Sunday March 15th. Very happy with our stay. The front desk was very helpful when we had questions and quickly responded to our needs. The breakfast buffet had a great selection, and again the staff was wonderful. The only thing that is not great about this hotel is that we had a room on Missouri St, and inside our room you heard alot of street noise, had to actually check the window twice just to make sure it was closed all the way. But other than the noisy room, I would stay here again. March 16, 2015
Rated 4.0 out of 5.0 by Easy access to IUPUI Enjoyed a comfortable stay with great proximity to downtown Indy. March 16, 2015
Rated 1.0 out of 5.0 by staff First..I would like to say the front desk employee were not of the friendliest nature. They were snippet and rude when they were there. We had 6 people staying there and whenever we went to the fr desk no one was to be found, at one point house keeping answered the phone when I was standing there and when I told her what I needed they indicated they were house keeping and the would have to go in the back to get desk person..House keeping didn show up til 330 by that time we said leave towels..1 room paid cash for your shuttle service which BTW you left us stranded at Bankers life with no phone call so we had to take a taxi, but you proceeded to overcharge the room for shuttle service when cash was paid!! Where did the cash go???The only exception employee you had was the woman who did your breakfast..she was personable helpful and deserves and award for her out going service. She even brought coffee to the guests if the lines were long. I am a platinum member and never experienced service like this before at any of you hotels!! There is room for great improvement at this location..No refrigerators or micros in rooms another negative!!! March 11, 2015
  • 2015-03-28T10:38:54.987-05:00
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