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Rated 4.3 out of 5 by 170 reviewers.
Rated 5.0 out of 5.0 by Enjoyable Weekend We really enjoyed our stay and would stay again if we are back in Indy!! June 19, 2014
Rated 5.0 out of 5.0 by Great Location. Visiting from Auckland. HI Express Indianapolis is in a great location. It is next to Lucas Oil Field, the Indians Minor League Baseball and convention halls. The room was spacious, modern, and the king bed was on par with IHG hotels internationally. It would be nice if IHG had executive club facilities in the US like they do outside the US. We later moved to the JW which did have club facilities which also hosted the conference I was attending so it was just more convenient. But all in all, a very good stay and well recommended. Visit Bassies outdoor area next door around 5pm, you'll see what I mean when you get there. June 17, 2014
Rated 5.0 out of 5.0 by Awesome trip to Downtown Indy We had an event downtown Indy during our stay. Awesome hotel. Only two minor issues. Downtown Indy had 6 events going on. They should have been running a shuttle during the evening to these events. There was someone there that told us he can run the shuttle but was not given authorization to do so by the manager, who had already left for the evening. Again no big deal, we took a cab. They need to improve the quality breakfast a little but again no big deal. Staff was AWESOME. Rooms were nice and clean. Will definitely use this hotel again for a Colts game!!! June 17, 2014
Rated 5.0 out of 5.0 by Great Experience! We had an excellent time in Indy and really enjoyed out stay at the HIE. The staff was wonderful. Upon entering the hotel, we immediately thought it was very nice. Our main reason for visiting was a concert at White River State Park. Unfortunately, the shuttle does not run on Sundays (the day of our concert); however, the walk to the State Park was quick and easy. I was traveling with children and had no problems with the walk to the park. Had restaurants/bars within the block and was directly across the street from Lucas Oil Stadium. Overall great experience and perfect location for our trip! June 13, 2014
Rated 5.0 out of 5.0 by Excellent Stay, Missed out on Biscuits/Gravy Everything was great. We had very friendly service and they provided us with dinner recommendations AND took care of getting us a shuttle to our concert. I was a little disappointed though in the breakfast. I didn't arrive until 9am and they had run out of the biscuits and gravy. Yes, this isn't the end of the world, but it would be nice when offering an entree that it's full the entire breakfast time. June 9, 2014
Rated 4.0 out of 5.0 by indy 500 sat,sun,mon price was over-inflated for race weekend. parking should have been included. shuttle should have taken us to the track. pool and work-out room were smaller than expected. June 7, 2014
Rated 5.0 out of 5.0 by Everything great Very clean and remodeled, helpful staff and great location June 6, 2014
Rated 5.0 out of 5.0 by New experience First time staying in downtown of large city. Parking as good as possible but not the best. First time I have paid for parking at a Hotel/Motel. Location is not the safest area but inside it felt safe. Bath lighting only problem I found, too dark for shaving. Maybe too old for low light (80). June 5, 2014
Rated 5.0 out of 5.0 by Conveniently located to everything Downtown Indy has to offer!! Overall we had a great experience with this hotel. Our room was very clean June 5, 2014
Rated 4.0 out of 5.0 by before and after our big day satisfactory stay. nice property, good location. sleep was interrupted by street noise. June 3, 2014
Rated 5.0 out of 5.0 by Breakfast The breakfast was much better than I remember when I stayed in this property last year. June 3, 2014
Rated 5.0 out of 5.0 by Comfortable Bed and Great Breakfast Had a great stay, staff was very friendly. Beds were very comfortable and the breakfast was excellent. June 2, 2014
Rated 3.0 out of 5.0 by Acceptable Options were limited, as I acquired tickets to race earlier that week. Price was higher, but the proximity to downtown was worth the difference. Had a problem with the refrigerator on the first night not getting cold, and staff placed some of our cold items in the Front Desk refrigerator and knocked almost 10% off the room rate. May 29, 2014
Rated 4.0 out of 5.0 by General Review Generally the hotel is well located, close to many important places. The hotel staff was very friendly. I was even surprised and impressed with computer and printing facility in the Lounge. Room size and facility provided were good. Room was done up daily though cleaning of carpet etc was not done daily. Being a vegetarian Hot breakfast foods were less. For non Vege We could see numerous items. This could be looked into. Otherwise the Breakfast included many items from cereals, fruits juicies, pancakes, cupcakes to many other items. Overall a good experience May 25, 2014
Rated 5.0 out of 5.0 by Great breakfast I have appreciated the fact that Holiday Inn offers complimentary breakfast for years now, but more importantly the manner in which most places I have stayed take a sincere interest in how the food is presented, and the sitting or dining area is clean. May 23, 2014
Rated 5.0 out of 5.0 by Best Stay in Indy Shuttle service was outstanding. Shuttle driver was very knowledgeable of the area and made good suggestions of places to visit. Front desk staff was very friendly and helpful. May 15, 2014
Rated 5.0 out of 5.0 by Excellent service and extremely friends staff Had an overall great stay at the hotel. The bed was confortable and the staff were very nice. May 15, 2014
Rated 4.0 out of 5.0 by Congreso Indeanapolis Deficiente cantidad y calidad del desayuno . Disponibilidad de refrigerador en la habirtacion pero esta vacio. May 12, 2014
Rated 5.0 out of 5.0 by clean close to downtown was there for mini marathon and they were wonderful..had a goody bag for all attendees and front desk clerks upon arrival were friendly and very helpful May 8, 2014
Rated 5.0 out of 5.0 by Wonderful Value and Friendly Staff I very much enjoyed my stay. The staff was friendly and helpful from the moment I walked in the door. My room was clean, quiet, and comfortable. The location was superb and close to everything downtown. I will most certainly stay there again. May 7, 2014
Rated 3.0 out of 5.0 by Unclean room Overall appearance and cleanliness of room was poor. Toilet looked like it was used. May 6, 2014
Rated 4.0 out of 5.0 by Close to points of interest This hotel is across the street from the Lucas Oil Stadium and the convention center. It is close to other points of interest as well. If you like beer drop by Ram restaurant May 5, 2014
Rated 4.0 out of 5.0 by Nice stay Nice and clean. Close to the places I needed to be. May 4, 2014
Rated 4.0 out of 5.0 by OTHER SERVICES SHOULD BE AVAILABLE Recommend having alcohol beverages available, such as wine/beer and/or spirits. Thought the pricing of the laundry service was a bit on the high side. Upon checkin, the front desk person did not direct us to where our room was (i.e., direct us to room). This is a nice thing most quality hotels/motels do. May 3, 2014
Rated 5.0 out of 5.0 by Nice Holiday Inn Express Greeted as a Platinum member, offered some snacks or points - Hotel was clean and very well located right next to Lucas Oil Stadium and the Convention Center - which is why I was in town. 2014 NRA Convention. I lucked out and got the room on points as the prices for this weekend were jacked up at all the local hotels... I did have to pay $14 a day for parking but that was reasonable for the event. Breakfast was good, the usual fair for an Express. I was surprised to receive a call from guest services after getting back from dinner, asking if everything was good and if I needed anything! Great service! Did not use any other services. April 30, 2014
Rated 5.0 out of 5.0 by beautiful hotel, very quiet. Wonderful place, close to everything. the food was good. didn't like to pay $ 14 per car. everything else was great. April 30, 2014
Rated 5.0 out of 5.0 by Clean, pleasant and convenient We were happy to find the Holiday Inn Express Downtown so convenient to so many places in Indy. We had to go to an appointment the next morning that was just about 5 min. away. However, it was nice to see how close it is located to Lucas Oil Stadium, etc. We will definitely stay here again. The staff was very pleasant and helpful. The room was clean and comfortable. Keep up the good work. April 26, 2014
Rated 5.0 out of 5.0 by Great Deal great price, clean and easy, 10 minute walk to central downtown April 23, 2014
Rated 5.0 out of 5.0 by Downtown Indy Stay was great. Clean hotel with good service. Poor TV channel selection. April 23, 2014
Rated 5.0 out of 5.0 by Friendly courteous staff Requested details for a local barber shop; the young lady at the desk knew one without hesitation and the experience of visiting an old fashioned barber shop was excellent. April 21, 2014
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