Rated 4.3 out of 5 by 230
Rated 5.0 out of 5.0 by rula57 overview
excellent in all respects would revisit in a heartbeat
December 22, 2014
Rated 5.0 out of 5.0 by Very satisfied traveler Pefect in accomodations!
Arrival to departure went very well! Very friendly, knowledgeable staff. Clean hotel and extremely convenient!
December 21, 2014
Rated 5.0 out of 5.0 by Guest05 Great Service and Location
I had no complaints. Was a great place to stay. Check in was easy, they did not have any rooms ready for an early check in but the front desk clerk was more than wiling to keep our luggage while we went to the conference.
December 19, 2014
Rated 5.0 out of 5.0 by Arty4 Comfortable bed, Great service
This hotel was an excellent value. The location was perfect for our stay. The hotel staff was attentive and very informative. They made suggestions for dinner and explained various aspects of the room. We would stay at this location again.
December 18, 2014
Rated 4.0 out of 5.0 by g_rod Great location
Fairly affordable given the location, which is awesome for the going to Lucas Oil Field and downtown Indy. Nice, clean, property; parking is not that awesome, nor is it free, but that is pretty normal for being downtown in a major city.
December 17, 2014
Rated 5.0 out of 5.0 by O-P R.P. PRI
Great stay for PRI!! All the things that you need downtown Indy are within walking distance from this property!!!
December 16, 2014
Rated 4.0 out of 5.0 by therayments6 Breakfast Not So Great
We love this hotel. We've stayed here TWICE. Our ONLY gripe is the breakfast. Twice we've went down to breakfast around 7-7:30 with the breakfast times 6am-10am. By the time we've arrived much of the main hot foods have been gone. The first time it was the biscuits and gravy. The second time it was the bacon and eggs. We asked if there would be anymore and the attendant was rude in her reply when she said, "No, you should have gotten here earlier."
The reason for the complaint is because I've stayed at a whole bunch of HIExpress hotels. I love the brand and I've always had great breakfast.
However, there are also many good things. Both of my visits required a suggestion for a place for dinner. Both times we received GREAT recommendations for our situation and time frame. It's a beautiful hotel and the beds are very comfortable.
Hopefully they'll get the breakfast squared away and then we'll be able to give it 5 stars on everything!
December 12, 2014
Rated 5.0 out of 5.0 by RScott1963 Very Accomadating Stay
First off, this was my second stay within the last two weeks at this hotel, both stays I was recognized as being a Platinum member and offered a gift bag or points, I was also upgraded with out having to ask, on this stay (my most recent) the (male) front desk person couldn't have been nicer or more pleasant to deal with (I don't remember his name) I showed up at the hotel around 1am, and was greeted very professionally, I feel he should receive some kind of letter of appreciation for his courteousness and professionalism. I do a lot of travel and stay at many different brand hotels employees such as the man in mention deserves to be recognized. Great stay, excellent staff. I recommend this hotel. Thank you
December 6, 2014