Rated 4.7 out of 5 by 53
Rated 4.0 out of 5.0 by AHFH Broken Pool, Poor Pillows
The pool was broken with no mention of it on the website when we booked earlier in the day. The pillows would just let my head sink right in. It was like laying my head on the mattress but with a pillow wrapped around my mouth.
June 4, 2014
Rated 5.0 out of 5.0 by Steve92583 DOGS
At times there are to many large dogs in the hotel and owners tend to let then run loose at times. I feel this hotel is to lenient with the dog rule and let owners leave dogs alone in rooms all day while they work and it annoys other guests with barking dogs.
June 2, 2014
Rated 5.0 out of 5.0 by Robert and Perrye Setting the standard high
This hotel is one of the best that I have ever been in. It certainly has the feel of home with a great staff. The location is very good
April 30, 2014
Rated 5.0 out of 5.0 by Steve92583 Long Range Stay
I have been at this Hotel for almost a year now and thing couldn't have been better. I feel like this has been my second home. And the cooperation and friendly staff are outstanding!!! I would highly recommend this hotel to anyone looking for a place to stay in Indianapolis!!!!
March 28, 2014
Rated 3.0 out of 5.0 by ashgd requested reserved room not available
We booked and were 'guaranteed a room with a double beds
No such room existed on check in....
Two young adult girls do not want to share a bed anymore...
They ran out of 2% milk; cereal with skim milk not so good
March 26, 2014
Rated 5.0 out of 5.0 by Coy9901 Returned iphone charger
I forgot my iphone charger. I didn't realize until the next night. I called back to the hotel and spoke to Amanda. She told me that it was too late to query house cleaning because they were gone for the day. She called me the next morning with the great news that they had my charger in hand. Dan handlers it from there and saw to it that the charger was nailed back to me. That saved me at least $40! Great customer service!!! Thanks for having my back.
March 25, 2014
Rated 5.0 out of 5.0 by DEBLC82 Awesome!!!
Our stay at the Staybridge at Indianapolis Airport was very relaxing and comfortable. These rooms aren't just your typical hotel. It was like a mini- condominium !!! I wish we could have stayed longer! There are several hotels to choose from surrounding this one, but the Staybridge was by far the most value you could possibly get from a hotel and still live in luxury while there! We have stayed at many of the surrounding hotels and this one is definitely the best!
February 6, 2014
Rated 5.0 out of 5.0 by Steve92583 Guest
THE BEST!!!!! Have been staying here since April,2013 and love it and the staff!!!
January 24, 2014
Rated 5.0 out of 5.0 by SY55 Satisfied With 4 Month Stay at Staybridge!
Great Service....Great Staff...Overall Great Experience.
January 2, 2014
Rated 5.0 out of 5.0 by TravelinFamily Excellent Hotel
Great hotel! Clean, spacious, newer rooms with granite counters and nice bedding. Pets are allowed, which is how we found this hotel. Excellent place to stay!
January 1, 2014
Rated 5.0 out of 5.0 by AL29 Great service and great stay
We were visiting family for the Christmas Holidays. We stayed six nights and everyone was so helpful. We had five adults, the two bedroom suite worked out perfectly. However, the pull out couch was really uncomfortable for an adult. We acquired a blow-up mattress and put it on the couch. It worked out fine. In fact the maid service came in and made it up with linen and pillows. That made our day.
December 31, 2013
Rated 4.0 out of 5.0 by patty s. pillows and menu
I wish they would get bigger pillows to match the bed size,( king pillows for king beds). I stay here weekly and would to like to see the menu change from week to week. Overall the staff is very accommodating.
December 30, 2013
Rated 5.0 out of 5.0 by Carol1943 KItchenettes in rooms and breakfast on first floor & Mr. B on night shift
So nice to have as little kitchen in rooms as I am from out of state and need to prepare food for family Thanksgiving! An ice maker and full sized refrigerator!
So much appreciate the wi fi service.
Sorry I didn't recognize that Mr. B. on the night shift was my childhood next door neighbor. My sister told me after it was too late to mention it to him!
Wonder what could be added to that commercial waffle mix to make them less rubbery?
December 3, 2013
Rated 5.0 out of 5.0 by Steve92583 My Continued Extende Stay
I have been staying here since April 17th and plan to be here until May, 2014. The folks have been nothing but the best to deal with and it feel just like my home away from Home. I highly recommend this property.
October 27, 2013
Rated 5.0 out of 5.0 by AndyGa Always a great stay.
I have stayed at 90% of the hotels in that area over the last 7 years. The StayBridge is known to be the best around. Big clean rooms, extremely personable and friendly staff, and the biggest free breakfast anyone offers. Walkable to the Chateu winery, Cracker Barrel, McD's, subway, Bob Evans, Arby's, BK, etc. 5 min east drive to Metropolis Mall as well if you have a car. Airport shuttle always ontime. No complaints from me :)
October 24, 2013
Rated 5.0 out of 5.0 by Sherrie54 Comfortable beds, soft fluffy towels, delicious breakfast
We have stayed 4 out of the past 5 weekends at your hotel. Except for no full length mirror in the room, accommodations were great. I forgot my slippers and hair dryer in the room. I have made two phone calls about this and am still waiting for a return phone call.
October 23, 2013
Rated 5.0 out of 5.0 by RobinC56 Good place to Park and Fly!
I love staying here, every time I fly our of Indy. They even serve dinner! Very comfortable and I feel like my car is safer there than the parking lot when I fly out of Indy.
October 20, 2013
Rated 5.0 out of 5.0 by Stan84 great service
We were in the middle of relocating to our new home. Everyone was just wonderful and we enjoyed our stay. The sales manager and employees made sure we had everything we needed.
October 16, 2013
Rated 5.0 out of 5.0 by FamilyManna Great Bed. Very Clean and comfortable
I love the two bedroom suite. I have two teenage children. I love this room, because it has two bedrooms with a living area in between. The kids each have their own bed, they have a bathroom to share that is separate from the adult bedroom and bathroom. The living/kitchen area has everything we need to relax, make a pot of coffee or invite guests in without having to cover a bed or close a suitcase. I wish every city had a Staybridge and a two bedroom suite, but since they don't, I will just have to vacation in places based on locations of Staybridge Suites? The hotel employees were all very helpful and friendly. The facilities were clean, fresh and comfortable. I just wish the socials could be every night. We rarely have an opportunity to have a night available for them except on the weekends.
October 9, 2013
Rated 5.0 out of 5.0 by Sherrie54 Cleanliness
This was the second weekend in a row that we stayed with you. All personnel pleasant, helpful, and courteous. I would name the outstanding ones but they failed to have name tags on. Breakfast was nicely presented and delicious. Full length mirrors in the rooms would be great. Pet clean up stations would help those with dogs and no pick up bags of their own.
October 2, 2013
Rated 4.0 out of 5.0 by EriksM Home like feel
Great atmosphere and it was very nice to have some food prepared along with drinks after a hard days work. I will use again
September 30, 2013
Rated 5.0 out of 5.0 by Auntie46 Wonderful staff and service
We were staying as part of a wedding party. The staff was absolutely marvelous - couldn't have done more to make our stay the best possible. I have never been in another hotel where the staff was as friendly and happy as these people! Before we arrived we had a small problem with our reservation - I talked with the manager and she was so kind and helpful --- made me feel as though there really was no problem at all. I would definitely stay here again!!
September 28, 2013
Rated 5.0 out of 5.0 by Kathy1231 Customer Service
Up on arrival the staff was extremely welcoming and helpful. The room was clean and equipped fully. I would recommend this hotel and will be returning.
September 24, 2013
Rated 5.0 out of 5.0 by Moneyman13 Business Trip
I have been an IHG member for about 2 years. I am also a member of a couple other hotel chains. This particular hotel was exceptional. Staff, room and property is very well maintained. I travel 8 months out of the year and for locations and variety of brands, IHG is the way to go. The only negative I have is that there are only 2 washers and 2 dryers for an extended stay type hotel. Other than that, I will always stay in this hotel when in Plainfield.
September 9, 2013
Rated 5.0 out of 5.0 by 0023 feels like a second home
since this location open I have stayed there on business. Why--because it feels like a second home and they make me feel like part of their family.
August 31, 2013
Rated 5.0 out of 5.0 by Jo1949 Venue and Bedroom
You gave us luxury and meticulous lobby, hall and rooms with nice price. best hotel we have stayed in in a long long time. Our regret was that we had so little time to enjoy the hotel experience, but the one short night was very comfortable. We thank you for your professionalism and wish to stay again......soon!
August 30, 2013
Rated 5.0 out of 5.0 by SpeakEZ Outstanding service
This was my first time to stay at a Staybridge Suites, although I stay at IHG hotels exclusively. This was an excellent experience. I return to the Indianapolis area at least once a month and this property is my new favorite and will my hotel of choice.
Of particular note is the terrific front desk staff. Specifically, Dave made me feel very welcome and I would return to this Staybridge simply because of his excellent service.
August 30, 2013
Rated 5.0 out of 5.0 by PAOK62 Terrific staff,lovely room
I was travelling with my elderly Mother and the accessible room we received was perfect. I truly appreciated the caring of the young man who secured the room for us. We could have gladly spent more than the one night in such a comfortable room.
The evening social was appreciated and the breakfast was enjoyed as well.
Having spent the previous night in a not so great Holiday Inn Express this hotel more than made up for that experience.
August 29, 2013
Rated 3.0 out of 5.0 by saam65 cold food
food was cold. sofa not that clean could not get on internet the first timed we stayed, also too pricey for what you get.
August 24, 2013
Rated 5.0 out of 5.0 by I4bruin Great location.
No complaints for this hotel. Everything kept clean around and the staff was very attentive. Breakfast was very good .
August 24, 2013