Rated 4.1 out of 5 by 71
Rated 5.0 out of 5.0 by BillnDawn Great Stay...
Our staff this year was ABSOLUTELY AMAZING!!!!!!!!!!!!!!!!!!!!!!!!!!!!
December 5, 2013
Rated 5.0 out of 5.0 by DonNC Excellent Staff
This Holiday Inn Express has an excellent staff. Every one was friendly and helpful. They made us feel at home. I could tell that management does a good job hiring staff that want to help the patrons.
December 2, 2013
Rated 5.0 out of 5.0 by BENEFITS114 Great service
Cannot remember her name but she was great and she was eager to help in every way.
November 26, 2013
Rated 5.0 out of 5.0 by Clifford1 Holiday Inn Express South Indianapolis
This hotel was a very pleasant surprise. It was clean, comfortable and the staff and service was beyond average. I would definitely stay here again.
November 17, 2013
Rated 4.0 out of 5.0 by JJ1961 Room was nice, spa tub nice, confusion on food service hours
We enjoyed our stay for comfort and it was nice to have refrigerator and spa tub. The hours of breakfast changed for Monday morning versus the weekend and caused our Monday breakfast to be slim on the choices because I was actually there 5 min before they stopped serving. The one complaint I had was transportation. We stayed here because we were assured that we were close to the stadium for the football game and getting to and from there via cab was easy. So we made it to the stadium fine but the return trip was horrible. We called the cab company that the hotel gave us and they didn't understand where we were and hung up on us. We did finally get a cab but it was not easy. We really think this hotel should have a shuttle that runs between the downtown and the hotel. I know that myself I would have paid to take a shuttle just to know that I was safe and had a way back to the hotel when I was done for the eve. It was late at night and all we wanted was to return to the hotel and there was no way to get there.
November 13, 2013
Rated 5.0 out of 5.0 by thjiv A++++++++
Super friendly staff, nice clean room, tasty breakfast, all at an affordable price.
November 13, 2013
Rated 3.0 out of 5.0 by lconnock Poor beds
Express hotels are not, by nature, destination hotels. You don't go there for the amazing restaurant, or a trade show, or anything like that. You go to sleep! That being said, if your main function is a place to lay your head at night, the beds better be atleast "good".
I have to say that the beds in this hotel were some of the most uncomfortable I have ever experienced. The beds were hard, the pillows had no form to them whatsoever, and the blankets? I couldn't figure out what the story was with those. All I can say is that I fought with them all night. Night one, I got zero sleep. Night two I got a couple hours. If our stay was more than two nights I probably would have switched hotels.
Now, I can say that the room was clean, the bathroom was nice, the oversized refrigerators were handy, as was the microwave.
My only other complaint was the breakfast. I'm not one to complain about a free breakfast. But, there is a point where free isn't worth it. After coming down on morning one to something pretending to be eggs (I've had decent fake eggs before, but these WEREN'T), packaged instant oatmeal (hint, your competitors have hot and ready oatmeal with brown sugar, nuts and raisins), sugar laden cinnamon rolls, green bananas, fatty sausage, equally fatty gravy type substance, dried up biscuits... Well, lets just say that morning two I opted for boxed cereal that I picked up at the local grocer.
I won't be back.
November 6, 2013
Rated 5.0 out of 5.0 by Cheri46 Cozy and friendly
The young woman at the desk was extremely warm and friendly, welcoming, and service-oriented. The location was excellent because our commute downtown to our meeting was a quick 15 minutes. We were able to get a good night's sleep to be alert for our meeting the next day.
November 1, 2013