Rated 4.3 out of 5 by 208
Rated 3.0 out of 5.0 by norma 47 bed linen
Hotel was clean and the service was excellent but poor bedlinen was a disappointment
September 11, 2014
Rated 5.0 out of 5.0 by Bobd55 Centrally located and great service
Only being a short car ride into the city, this centrally located Holiday Inn Express offered great rooms and service.
September 8, 2014
Rated 5.0 out of 5.0 by morse1089 Highly recommend
We received excellent friendly service from the moment we arrived. Hotel clean and comfortable. Welcomed us and our two pups with genuine enthusiasm. would recommend this hotel and in actual fact we came back with our family on this second trip. All of whom welcomed the advice to stay here.
September 7, 2014
Rated 4.0 out of 5.0 by davevan Inverness Stay
We stayed at this hotel one night during our travels to Scotland. Very clean and comfortable hotel and may have been better than most of the hotels we were staying at in our travels
September 1, 2014
Rated 5.0 out of 5.0 by Ray 40 Comfortable overnight experience
A very comfortable hotel but erring on the expensive side for what it is. I feel the hot choices for breakfast could be improved.
The room was extremely well appointed. The bed was very comfortable and a bonus to choose a firm or soft pillow.
August 26, 2014
Rated 5.0 out of 5.0 by AnGoNa Great personal attention
Thank you very much for your courtesy. It has been some nice days in Holiday Inn Express Inverness. Please give our gratitude to the reception staff. They have been very kind
August 21, 2014
Rated 4.0 out of 5.0 by Philh77 Business trip to Inverness
Cant fault the staff, cleanliness, comfort and location of the hotel. Only slight downside is the breakfast although at this hotel was actually better than other Express hotels I have stayed at.
August 18, 2014
Rated 4.0 out of 5.0 by sap20us Nice Stay
Cleanliness really stood out, only thing there was no aircon, which really matters now a days in hot summer.
August 16, 2014
Rated 2.0 out of 5.0 by catpips Decent location is all that this hotel has going for it
Located on the main road from Inverness to Aberdeen, this hotel is in a good location. And that's where the benefits of staying here end.
We arrived, checked in and went up to our room. We had two adults, a four year old and an infant in our party, and the room was a squeeze to say the least. There wasn't really room to swing a cat in there, and it was like they'd taken small to a whole new meaning.
There was no travel cot in the room when we arrived either, so I popped back to reception to ask if we could have one. No real problem here, until I got to reception and the woman there was doing something behind the desk and really awkwardly didn't look up or ask if she could help in any way. She just sat there, head down and ignored me. I had to wait a while until one of her colleagues saw me standing there and she came over from the bar to help.
There was even less space in the room when we put the cot up, and had to literally squeeze it in between the bed and the sofa bed.
Breakfast was disappointing, with little in the way of choice when it came to cereals on offer and spreads for toast. Maybe some crumpets or something similar might be good as not everyone eats scrambled egg or sausages.
We were unfortunate to not have a working lock on the bathroom door, and at one point on Sunday morning, steam escaped from the bathroom and set off the alarm in our room. This went on for over 7 minutes, before being reset by reception or another member of staff. However, despite it being only our room that was affected, no member of staff came to us to ask if everything was ok, which was disappointing.
We wouldn't be in a hurry to stay here again, and would likely go for a Premier Inn which is cheaper with bigger rooms. Unfortunate as HI is usually ok, but this one lets them down greatly.
August 13, 2014
Rated 5.0 out of 5.0 by Rocky68 Quiet comfortable leisure break
Attentive helpful staff and good quality facilities
August 12, 2014
Rated 5.0 out of 5.0 by cets Fantastic Staff
I have rarely stayed anywhere with such amazing, efficient and friendly staff - all rooms etc you expect the same standard but its the quality of your staff that makes this place stand out
August 12, 2014
Rated 5.0 out of 5.0 by Work14 Good Service and comfortable room
The receptionist was informative on arrival. room was comfortable. The only issue that I had was the WiFi. I could not connect to the free wifi. I was given an access code, but found the wifi to be slow.
August 10, 2014
Rated 5.0 out of 5.0 by roxlady Comfortable, Quiet and Central
the bed was great, the room was clean, outside was quiet. I would definitely recommend a stay here if/when visiting Inverness
August 8, 2014
Rated 5.0 out of 5.0 by forfargolfer A memorable stay
A very relaxing stay, with no complaints at all, everything about our stay was excellent. We were welcomed at reception on checking in by a young lady named Lucy who could not have been more helpful, and is a great credit to the Hotel.
August 6, 2014
Rated 4.0 out of 5.0 by mcl2803 HI Express Inverness
Well positioned , friendly staff but shame it does not have some sort of AC in the rooms. The heat was almost unberable at times, even in the hallways.
August 4, 2014
Rated 5.0 out of 5.0 Great Place to Stay
Superb .... team was extremely helpful ... amazing energy and always smiling .... breakfast variety could be better
July 26, 2014
Rated 5.0 out of 5.0 by J. Bella Bed was too narrow and room too hot
We enjoyed our stay because there was one staff who went out of her way to assist us in every way to make our stay enjoyable. This staff is called Anne and will re-visit this hotel when we next visit Inverness in Scotland because of her. She was so warm and kind and nothing is a problem and always willing to assist all round.
July 25, 2014
Rated 3.0 out of 5.0 by Mrs Right Holiday Inn Express Experience
2nd time visitor, allocated room on 1st floor which I liked better than the ground floor one I had previously - room was probably same size but felt bigger because there were no trees and bushes blocking light.
Only real complaint is that the breakfast food/drinks area is quite narrow and easily crowded as guests try to find items , oh and extra £50 per night charge for son who is now 18 but easily sleeps on the double sized sofa bed in the same room which doesn't take up too much space so leaving plenty of room.
July 24, 2014
Rated 5.0 out of 5.0 by Monto Best of the best
Family and dog had great over night stay. All staff very friendly and very helpfull.
July 23, 2014
Rated 5.0 out of 5.0 by Monto great all rounder
Great Hotel Experience for my family and pet Dog, the staff were excellent and the Hotel was very clean and comfortable, only 1 small request would be great if the Scottish Holiday Inn
July 23, 2014
Rated 5.0 out of 5.0 by golden oldie toileteries
Please can you provide shower caps.
Recently had my hair done at hairdressers, and didn't want to get my hair wet whilst having as shower
July 20, 2014
Rated 5.0 out of 5.0 Charming and efficient.
Great place to stay would like a chair each in the bedroom being tired after a long journey.
Sorry, but Inverness is costly, otherwise full marks.
July 20, 2014
Rated 5.0 out of 5.0 by Davie1971 Weekend break
Excellent stay at Holiday Inn Express in Inverness
July 19, 2014
Rated 5.0 out of 5.0 by Cathy88 Modern facility with good location
Nice hotel, with rather good choice for breakfast (compared to other HI Expresses). The hotel is very close to a shopping centre, with a 24 hour Tesco.
July 18, 2014
Rated 4.0 out of 5.0 by weeman88 Good but tired
This review title is not the whole story - this hotel is generally very good and I've always had an excellent stay whether on business or leisure but this stay was slightly, and I do mean slightly, disappointing for a couple of bathroom and bedroom fixture issues. Nothing major but annoying. I reported my issues and I'm sure they'll be dealt with.
Overall the staff were brilliant but I think there's a lack of maintenance issue here.
However on a better note the free wi fi was reasonably good but only worked on my laptop in the room but I couldn't get my smartphone linked to it, and I work with IT products daily!!!!
I'd still go back though!
July 18, 2014
Rated 5.0 out of 5.0 by Cathy88 Nice hotel
Nice, clean and comfortable hotel to stay at when visiting Inverness or Loch Ness area.
July 16, 2014
Rated 5.0 out of 5.0 by RichtheShrimper Excellent service
Stayed for one night - have stayed at hotel before so new what to expect: Informative and attentive reception staff; clean and comfortable room and bed; comfortable lounge/bar area; enjoyable breakfast. Great start to our holiday before travelling up to the north west highlands.
July 10, 2014
Rated 4.0 out of 5.0 Good value, excellent customer service
Great location. Have stayed here before and just as good as last time. Bed wee bit soft but ok . Very clean, nice and quiet, reception/bar staff excellent. Would def stay again.
July 9, 2014
Rated 1.0 out of 5.0 by Fredrick3333 Poor Value
Very expensive yet very average. Does not even provide personal shampoo or conditioner or soap yet charges almost twice as much as its competitor yet is probably a worse hotel. Stay somewhere else if you have the option.
July 7, 2014
Rated 5.0 out of 5.0 by DMF_online Midweek stay
Myself and a colleague flew to Inverness to take photos at Castle Stuart golf course.
The Holiday Inn was in a very convenient location - and we were very pleasantly surprised when we arrived. Helpful, courteous staff and well appointed rooms made this a very enjoyable stay.
Up at 4.30am to catch the dawn, we missed the free breakfast, but made up for it on the second day - and it was delicious - and plentiful!
July 7, 2014