Rated 4.1 out of 5 by 96
Rated 4.0 out of 5.0 by Missy99 Clean, warm and comfortable
Greeted well and given clear information in a pleasant and friendly way
November 5, 2013
Rated 4.0 out of 5.0 by smcl62 Good Hotel - Eat elsewhere
Hotel good, room clean and comfortable. Expensive for what it is.
Poor breakfast choices. Hot
November 4, 2013
Rated 5.0 out of 5.0 by pravinism excellent place to relax with family
the hotel is perfectly located away from the city, which worked for me because I came in from the the visit to loch ness & had to move towards dufftown the next morning. parking space was huge & convenient
the check in was super quick & move to my room was fine
room was quite spacious & perfect for our nigh stay. kids really enjoyed the clean & neatly done arrangements
breakfast was well laid out, though with less choice for vegs like us. but no complaints for the fresh fruits made up for all that
would like to thank everyone at the property.
even the check out was super quick & left a goods taste for all the reasons
November 4, 2013
Rated 3.0 out of 5.0 by Roadrunner83 Holiday Inn Inverness Review
Heating in the room did not work. No Wi-Fi signal in the room, (had to go sit in the lobby). Very hard beds in very small rooms. Nice lobby but overall it was not somewhere one would go to relax or holiday.
October 28, 2013
Rated 5.0 out of 5.0 by AinaB Excellent
Everything was great - room fantastic, nothing too much, nothing too less. Perfect :)
October 28, 2013
Rated 5.0 out of 5.0 by Myview Great place to stay
Very comfortable and clean hotel. Staff helpful and friendly. Plenty parking with easy access. Not very central for city if you haven't got a car.
October 24, 2013
Rated 3.0 out of 5.0 by Druid Family Room
Disappointed that the family room had 2 double beds.
PremierInn and Travelodge provide 2 single beds which my sons find more comfortable.
October 22, 2013
Rated 5.0 out of 5.0 by MauriceB Quick Stop Over
Was looking for a good value quick stop over for myself, wife and 2 kids in Inverness. I was't disappointed. This hotel is lovely and clean, very friendly staff, keenly priced and very conveniently located. Highly recommended. Oh, and the breakfast was superb.
October 19, 2013
Rated 4.0 out of 5.0 by bdbob expensive but ok
the room is as expected, but breakfast was ok the first day but I was later the next morning and it was only just warm. The bread was hard before being toasted. Staff were good at keeping the place tidy, but the cost is usually more than a Holiday Inn.
October 18, 2013
Rated 4.0 out of 5.0 by Happychap Good nights accommodation.
The plumbing made a racket in my room which took the edge off an otherwise excellent nights stay. The snow goose restaurant opposite the hotel is a "must visit" with good food and well stocked bar. The hotel bar is not bad but does not have quite the same atmosphere.
October 15, 2013
Rated 5.0 out of 5.0 by windywalls great hotel
I had read some bad reviews and was thinking we had made a mistake booking but it was absolutely great. Comfortable, airy and quiet room with a phone that was free to use. Reception staff were so friendly and helpful. The meal at the Snow Goose across the carpark was excellent. Breakfast was very good. I am very fussy but can not find anything to criticise.
October 11, 2013
Rated 5.0 out of 5.0 by Mags8 Great accommodation and friendly staff
We stayed at Holiday Inn, Inverness for 2 nights to attend a funeral. On check inn the receptionist was very friendly, asked how far we had travelled and if we had any plans. She offered directions to the places we needed to be. Room was very good and comfortable. Very clean, bright and airy. Shower was fantastic and easy to use. We had to borrow an iron and ironing board, and again it was spotlessly clean. Reception has a microwave for guests use, and I thought this was an excellent idea, especially when you have a fussy 12 year old who hates to eat out. This was the first time that I had ever seen this facility offered to guests. Breakfast was more than adequate. Food was fresh and well presented. Plenty on offer even for the late risers amongst us. Having stayed in various hotels throughout the UK, we would have to say that this holiday inn would definitely rate highly and we would stay again.
October 8, 2013
Rated 5.0 out of 5.0 by Allan47 Great staff
Have stayed here for 14 years now and just gets better and better. The hotel is currently being upgraded and decorated but no inconvenience to clients. Hannah and Sam took a bit of time to speak to me when not rushing around accommodating clients requests. It's good when staff take the time to speak as its more personal and friendly. I can't thank the enough and look forward to going back in two weeks time. Cathy the hotel manager runs a fantastic hotel and can't thank her enough. Thanks again.
October 6, 2013
Rated 4.0 out of 5.0 by Hearadh Convenient locatio
Fresh appearance of public areas and bedroom.
Good to have free internet access.
Reasonable price as was booked in advance
October 5, 2013
Rated 2.0 out of 5.0 by chodz terrible breakfast
stayed at holiday inn in newcastle in june,much nicer than this one,the staff not so stuffy either and made you feel at home,the breakfast was a big disapointment .both me and my partner were disgusted at the scrambled eggs.Very pricey to stay in and would expect a lot better for price paid,As one other customer said at desk the staff are very robotic,the only good thing about this hotel the bed was comfy,other than that not even a wee biscuit for a cuppa which again for the price was a let down,and beware as when other folk open or close doors it feels like they are coming into your room also beware of the noise of traffic passing buy.
September 26, 2013
Rated 5.0 out of 5.0 by Mick42 Great stay
Product in excellent condition, clean and comfortable room and very convenient location.
Nice welcome and goodbye.
September 25, 2013
Rated 4.0 out of 5.0 by beaker69 No worries just relax and enjoy.
The room was booked via the website with no problems. On arrival parked in a good, well lit car park. was greeted by the receptionist
No problems at the check in and the reception manager was friendly, polite and helpful.
My receipt was all pre done as paid previous and the room key (card swipe) handed over.
The room looked very good, clean and well presented with a nice LCD TV with built in alarm clock. Wifi is available and is free for 24 hrs.
The shower room and wash area was spot on also.
You need to put your swipe card in a holder on the light switch which also acts as a holder for the card.
So when you take your swipe card out as you leave the room the lights off and you remember to take the card with you.
A buffet style breakfast is served between (5:00 10:00) which was found to be very good and plenty of choice.
If staying in Inverness I would recommend this hotel
September 25, 2013
Rated 1.0 out of 5.0 by shotgunslim bring your own food and shower elsewhere!
worst breakfast i have ever come across
i realise its a budget hotel,but showerheat and pressure non-existent
and the food was awful...really awful
Castle Stuart..please build the hotel soon!!
September 9, 2013
Rated 1.0 out of 5.0 by Gman09 never again at this hotel
shocking service, by this hotel.
I arrived on Bank holl monday in August and asked to borrow a charger for my sat nav- which had stopped charging on my bike at other hol inns not an issue.
The policy at this branch set out by the General Manager is to not lend charger out as they may damage my appliance. The sat nav was my only way of finding my way to my next destination so I spent the next 2 hours trying to find a charger and with the help of a local shop Ar@s resolved this issue great service from them and they could teach Hol inn a few things about being helpful.
As a Platinum Elite member not what I expect from Hol Inn
September 1, 2013
Rated 5.0 out of 5.0 by Aashtg Excellent service
Booked 2 rooms. Rooms were quite and nice with the third bed open and made up.excellent service..
September 1, 2013
Rated 4.0 out of 5.0 by kgdd2 Consistant
Always good to stay here. Always to the same standard. One comment would be the noise later at night from other guests which the hotel isn't responsible for but some people are just rude.
September 1, 2013
Rated 5.0 out of 5.0 by WFrier Great service and friendly staff
We booked 4 nights at short notice and were given a twin room. When we phoned and asked if there was any doubles available we were told not on the first night but they changed the booking to give us a double for the next 3 nights, the staff couldn't have been nicer doing this for us.
The room was clean, comfortable and the breakfast was lovely (a little bacon would have finished it off). Again helpful and cheery staff during our stay.
The only thing I would have complained about is that it was a bit more expensive than the other Holiday Inns we have stayed at over the last month or so, not the most expensive but definitely more expensive than the others and no extra benefits.
August 31, 2013
Rated 5.0 out of 5.0 by verma1653 Comfortable bed and great service
I am not sure about UK standards for hotel as i haven't been to many hotels. But I wish if you can just put drinking water bottles in rooms for at least Indian customers will complete the experience. It was really an awkward experience to take water to drink from the same tap which you use to wash hands after going to brush or shave. Although this is same for every hotel in UK because that water is drinking water but still it feels strange. I hope asking for a drinking water bottle is not too much to ask for.
Rest hotel rooms were nice and overall experience was A++
August 29, 2013
Rated 2.0 out of 5.0 by Sueonvacation Inverness stopover
Very basic, archaic paper record keeping procedure. Out of town. Ok restaurant next door for dinner
August 24, 2013
Rated 4.0 out of 5.0 by Adwyn Staff extremely courteous and helpful
We enjoyed the hotel stay very much, and whenever we asked for something they went out of their way to help. We had a minor problem whilst staying at the hotel and nothing proved too much for the staff. I would certainly recommend this hotel to friends
August 21, 2013
Rated 5.0 out of 5.0 by chrissi25 Excellent value
The hotel was spotless, staff were very polite and helpful and the situation was perfect for local shopping area and town center. There is a great pub nearby as well where you can get food as the hotel does not have a restaurant. Would definitely recommend this hotel and would stay again.
August 20, 2013
Rated 3.0 out of 5.0 by Edinburghtraveller Could have been better, in truth
Stayed at the hotel for one night, using two rooms - one for our selves and other for our grown-up son.
Positives: handy for main routes, friendly staff, one room excellent in every way, clean and tidy.
Negatives: the other room was not good ( a bag had been left in it!), breakfast was decidedly average and looked a bit 'tired' (fair enough, we took breakfast towards the end of the allotted times, but still .....)
Overall - OK all in all, but not that great when paying what is really quite a lot of money!
We've been here before and will probably visit again, and hopefully it'll be up to normal standard next time!
August 16, 2013
Rated 4.0 out of 5.0 by ferryman comfortable and convenient
comfortable room with all amenities. great staff and service. Will come back again
August 9, 2013
Rated 5.0 out of 5.0 by Vonny16 Room was excellent with expected facilities and the bed was very comfortable
We stayed for 3 nights and had an excellent time and would recommend to all our family & friends. This is our second stay and have been very impressed with the overall service received. This venue is only few minutes from the centre of Inverness which can be accessed by taxi or the local bus service. The rooms were cleaned everyday to a very high standard. Thank you for making our stay brilliant.
August 7, 2013
Rated 5.0 out of 5.0 by SAMTHEMAN99 Comfy beds and quite rooms
I had an excellent nights sleep, bed was really comfortable
I would stay here again and I would recommend this to Friends
August 2, 2013