Rated 3.6 out of 5 by 43
Rated 5.0 out of 5.0 by Robinho Great overall experience
Everything was excellent room and bed quality
The only thing I would change is the size of the TV for the size of the room
September 17, 2014
Rated 3.0 out of 5.0 by visitante por placer expereincia en Hotel
Me agrada lo servicial del personal, la limpieza , como la presentacion del lugar en terminos generales el lugar es limpio y ordenado,se ve moderno en su decoracion. el desayuno es basico. me seria complicado poder desayunar lo mismas opciones los 5 dias de la semana. pero me da la seguridad de estar en un buen lugar. esto es lo que aprecio.
September 16, 2014
Rated 3.0 out of 5.0 by Hazzem First time I needed techinal support; They failed
I have stayed at this location at least twice a month for the last 5 months. In general, is OK; not my greatest experience; neither my worst. A couple of times I have asked for small things like tooth paste and they have run out. This last time I was having problems connecting my laptop to the wireless network and called the support phone number. They answered and told me they were resseting their servers or something and would call me back; The call never came. Fortunatelly I was able to figure it out myself
September 15, 2014
Rated 4.0 out of 5.0 by An EU traveller NIce People=Nice Hotel
I have stayed in HI Irapuato many times and I think they are getting better and better
The food in the restaurant is good and you do not need to go to town to have a decent meal
September 11, 2014
Rated 5.0 out of 5.0 by mcmr Excelente!!!
Muy buen servicio, limpieza y amplitud en las habitaciones
September 10, 2014
Rated 5.0 out of 5.0 by Lakenorman15 Comfortable bed and great service
No issues at all. The staff was friendly and very helpful. I had an issue acessing my IHG rewards account, but they were very capable to help and make sure the reward points were tracked correctly.
September 5, 2014
Rated 3.0 out of 5.0 Good for business trip
The hotel respect the standard of HI hotels, everything in my stay was good and without problems.
The hotel offer all service for a normal stay: restaurant, printing office, washing machine, gym, etc...
The staff was very fine with me: I forget a battery charger in my room and, when I return after one week, they give to me.
Every day, the room was well cleaned.
I stay 5 week for working in Irapuato and all was very good.
September 3, 2014
Rated 1.0 out of 5.0 by julio j 0 Solo les importa el dinero
No se como, mi reservation segun ellos era para un dia antes, cuando llegue ya se habían cobrado y no fueron para ayudarme, bueno si volviéndome a cobrar, de nada sirve tener ningún nivel en ihg, igual te cobran y no te ayudan.
August 29, 2014