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Rated 3.3 out of 5 by 11 reviewers.
Rated 3.0 out of 5.0 by Recibí habitación de fumador sin yo fumar Cuando acepte la propuesta de la agencia de viajes de holiday inn express irapuato me dijeron que había poca disponibilidad y aun así acepte, cuando llegue a registrarme me dijeron que no había habitaciones mas que una de fumador a pesar de que el hotel no estaba aun completamente lleno no me pudieron asignar otra hab February 24, 2014
Rated 3.0 out of 5.0 by Buen hotel- excelente actitud en la recepcion Llegue tarde al hotel y sin reserve (no funciono la app de IHG). No abusaron de la falta de reserve y me dieron la tarifa de fin de semana, la cual es como un 60% de la de semana de trabajo. Reconocieron mi nivel Platinum y me dieron un obsequio de bienvenida. Detalle malo: tenian hospedado un equipo de jugadores de futbol Americano, el cual parecia tener no haber comido en mucho tiempo y acaparo los alimentos del desayuno, sin importarles que habia otros huespedes que tambien pagamos por el mismo servicio. El personal del hotel no presto atencion a la falta de alimentos en el buffet. February 11, 2014
Rated 1.0 out of 5.0 by very poor service Very poor service in room service, in restaurant, in maid service. After several Review with the same comments nothing has changed. February 4, 2014
Rated 4.0 out of 5.0 by Great Service The staff always interested into make me feel like home!! January 29, 2014
Rated 5.0 out of 5.0 by Friendly, Courteous and Helpful Staff I have always been greeted by a very friendly and courteous staff at the front desk. They make sure that my accommodations are satisfactory. The housekeeping is great. The security personnel are very friendly and helpful with directions and transportation. I will continue to stay at the Holiday Inn Express on my trips to Irapuato. November 24, 2013
Rated 3.0 out of 5.0 by Nice room and confortable The only problem was that the room was not ready when I arrived to the hotel at 16:45 hrs. October 20, 2013
Rated 3.0 out of 5.0 by very annoying and inconvenient the air condition sistem is very noisy The breakfast was realy bad ,Iwll never take these option again maybe try other hotel option. tanks for listen. September 23, 2013
Rated 3.0 out of 5.0 by Air conditioner never working The air conditioner in one of the rooms never worked. We tried to drop it until 10°C and it only went down to 28°C The printer in the business center doesn't work properly, margins are all incorrect. May 29, 2013
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