Rated 4.7 out of 5 by 67
Rated 2.0 out of 5.0 by Klaus60 Inattentive staff
From check-in to maids banging on the door starting at 8am this hotel made it appear that I was an interruption to their day, not a welcomed guest.
July 31, 2014
Rated 4.0 out of 5.0 by sharponP5 A night on the go
Holiday Inn, Iron Mountain was a good choice for a place to stay on our long drive. The breakfast was wonderful and the beds were comfortable. The kids would have enjoyed a pool with a "deep end". The front desk staff were friendly and informative.
Areas to improve would be the pool. The kids would have enjoyed it more if there was a "deep end". Also, I would have been more comfortable if the fan/ac didn't automatically shut off. I prefer to shut if off when I'm ready.
July 30, 2014
Rated 4.0 out of 5.0 by Dalarna Clean and comfortable
Only suggestion is to improve breakfast quality. Eggs were processed and bland and pancake machine put out cardboard. Would much rather they had fresh waffle iron.
July 28, 2014
Rated 5.0 out of 5.0 by BearDown46 A very nice stay
Making a trip to the UP to pick up my son from camp. Needed a place to stay for the night. This was the right choice. Hotel is well kept and very clean. The staff was helpful and friendly. The room that we had was perfect - a 2 queen bed suite with a couch bed. Plenty of space and a little "kitchen area" for prepping our light dinner. Almost stayed another night but the same room was booked already. Thanks.
July 17, 2014
Rated 5.0 out of 5.0 by HD crazy As expected, another great HIE
Everything was great. Clean, comfortable, quiet location, with a great staff, along with everything else we expect from HIE and why it is our preferred brand. Breakfast was also plentiful and fresh in the morning. I would like to say it would have been nice to have a hot tub to soak in by the pool area, we are motorcycle riders and it so nice to have that at the end of the day. One other item of note, it was pouring rain when we arrived and we had parked all the way to the far side under the huge covering by the entrance. Our room was called and asked when we could move our motorcycle as the manager gets very mad when motorcycles are parked there. We've stayed at so many different HIE I can't even count and have never had an issue, particularly when it is pouring down rain.
July 10, 2014
Rated 5.0 out of 5.0 by Jomedic Second to none staff and facility
My wife and I were on a motorcycle trip and needed a hotel last minute just to spend the night. It was the 4th of July.
We got the last available room and for being a busy holiday the staff was so friendly and accommodating. She even recommended places to eat and to see the fireworks. Anyway, by my review anyone can see I was completely satisfied. Even the breakfast was more than I expected. If I get back to Iron Mountain I will stay there. Thanks folks!
July 9, 2014
Rated 5.0 out of 5.0 by Pandabear1 Comfortable bed and great service.
Excellent staff and service. Clean rooms and comfortable beds. Extra pillows. Continental breakfast was outstands and a very nice variety.
July 6, 2014
Rated 5.0 out of 5.0 by Golfandgarden Good place to stay
We only stayed one night but had a very good experience. Staff recommended a place for supper that was exactly what we wanted. The only problem was a crush of people at breakfast; staff seemed to have trouble keeping up stocking supplies, food and coffee, but we took a few items and ate in our room
July 1, 2014
Rated 5.0 out of 5.0 great guest service
I was pleasantly surprised at your hotel, it appeared nearly new and the staff was over the top.
June 26, 2014
Rated 5.0 out of 5.0 by Babcia25 Friendly - Clean - Comfortable
Nice clean friendly and comfortable! Stopped in with no reservations after a long day fortunately a room was available. Room was clean, bed was very comfortable, microwave and fridge were nice. Breakfast next morning was better than expected with nice variety. Highly recommend this Holiday Inn Express.
June 25, 2014
Rated 5.0 out of 5.0 by ginnylock very nice experiende
Very nice experience. First stay at a Holliday Inn Express and were pleasantly surprised.
June 20, 2014
Rated 5.0 out of 5.0 by DublTrublMom Very Clean and Comfortable Room
Our stay was great! Room was very clean, everything was in working condition. My 4 year olds were able to swim each day we were there! Which they loved, The breakfast was awesome, so much to choose from and all was fresh and tasted great.
June 18, 2014
Rated 5.0 out of 5.0 by gary gnu what a surprise
i was expecting the usual ,when i checked in,but the front desk was very friendly ,got us all set with a room and was a great help in finding a taxi and pointing out new area's to dine (our old favorite place just closed).the breakfest was a huge surprise ,anything and everything you could want and then some ,very clean and supplied , even with other guests eating the place looked spotless... the room was huge and clean, we used the pool ,but not the excerise room ( come on i was on vacation). no hot tub but hay it was still great. .now if they would only take pets...
June 12, 2014
Rated 5.0 out of 5.0 by Smerk Great stay
Very nice place to stay in iron Mountain. Pleasant staff and very comfortable.
June 3, 2014
Rated 5.0 out of 5.0 by vanhanj Consistent
This is a consistent nice property to visit, clean, sleep like a rock, good breakfast. Always recommend. Getting a little pricey.
April 28, 2014
Rated 5.0 out of 5.0 by etoyz61 Favorite stop in Iron Mountain
Nice hotel always clean and well cared for. I stay here every time I'm in town and haven"t been disappointed yet, staff is friendly , breakfast has good variety (remember this is a hotel not a 5 star restaurant) There is some traffic noise up front but its nothing you don't find elsewhere.
April 27, 2014
Rated 5.0 out of 5.0 by Ladyjd60 clean, comfortable, cozy
I always love HIX a,d Iron Mtn carries on the tradition.
April 26, 2014
Rated 2.0 out of 5.0 by Annoyed Traveler Too noisy.
The room heater did not have the "auto" fan as an option activated. It was either on High or Low all the time. Unless I turned it off completely. Too noisy to get good sleep wit it on. Too cold with it off.
Will try elsewhere next time.
March 24, 2014
Rated 5.0 out of 5.0 by FamilyS5 Nice Stay!
We stay here multiple times per year when we go snowmobiling. Trail access right from parking lot. It also has pool for the kids. My kids love it. The staff is so nice. They make sure your stay is pleasurable and they are friendly. Rooms are nice and clean. What else could you ask for.
March 7, 2014
Rated 5.0 out of 5.0 by SAS33 Best place in town
The Staff is very nice. I asked about places for coffee since there isn't any like what I'm used to. And shop for gifts. They are always friendly when coming back in from the cold. The rooms were clean and I really appreciated that. The place was quiet and everyone was friendly.
I would have really liked something a bit more healthy for breakfast choices. I think everyone should start of the day right.
I didn't like the change of not having water in my room when you get in so late, but after I knew, I just bought water. Would have been nice to know.
I would recommend this to anyone coming to the area.
February 14, 2014
Rated 5.0 out of 5.0 by Tommy99 As always, very nice stay
My family stays at this hotel quite often when we go skiing. We will keep booking here as it excellent all around.
January 10, 2014
Rated 5.0 out of 5.0 by runnerman great service
This is always one of my favorite hotels to stay at. The service is great, rooms clean, and the staff always makes you feel right at home.
January 1, 2014
Rated 5.0 out of 5.0 by Pez1 Put's New York Hotels To Shame
I travel all over the USA, but a small town like Iron Mountain, MI has one of the best Holiday Inn Express hotels in the country. Clean rooms, modern, best TV selection, (Charter cable). Great location, good staff. Highly recommend this property.
November 23, 2013
Rated 4.0 out of 5.0 by Tara401 Clean and comfortable
Clean, comfortable room. Good customer service. Biscuits and gravy!
November 18, 2013
Rated 5.0 out of 5.0 by Runninggreen Great treadmill, good bathtub.
As a runner, I try to exercise during the week. It's not always easy in the winter to get that run in. Many hotels say that they have exercise equipment, but it's often old, unstable or uncalibrated. I found this hotel has excellent equipment with a Blaze7Pro ( a brand that I had never before used, but it had good stability and good calibration).
Another weak point with some hotels is the bath tub. Not the case here as the tub worked well.
All in all a great stay in a nice hotel.
November 18, 2013
Rated 5.0 out of 5.0 by Happygirl55 Friendly service and great room
The staff was very friendly - they greeted us each time we came in. The king suite was roomy and very comfortable. The hotel was nice and quite all weekend.
November 15, 2013
Rated 3.0 out of 5.0 by 4557Spahr Someone Had My Room
I love this hotel and usually enjoy staying there. I checked in and went to dinner. When I came back to settle into my room, someone else was in it. Every,one makes mistakes but it took 20 minutes to find me another room. They gave me points for my inconvenience but, when you are tired the points were sure not worth the grief.
November 10, 2013
Rated 5.0 out of 5.0 by etoyz61 over night stay
Found the Hotel to be in like new condition,staff was freindly. breakfast selection was good , had a room near highway - road noise barely noticeable, would not hesitate to book again.
November 3, 2013
Rated 5.0 out of 5.0 by JRR55 Home away from home
I stay here once a week for my work. I wouldn't think about staying anywhere else. Everyone at this hotel makes you feel welcome and at home. Very nice room, comfortable bed and I just love the shower. Thanks for always remembering me as a rewards member and the two treat perk. See you Sunday.
October 11, 2013
Rated 5.0 out of 5.0 by Cdsweeney Extremely clean and nice staff!
Great place to stay, well managed. Only downside is street noise, we were closest to the street. Nice pool & workout center.
October 6, 2013