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Rated 4.7 out of 5 by 67 reviewers.
Rated 5.0 out of 5.0 by great stay friendly staff, clean and well maintained rooms because i needed to leave before scheduled breakfast time, they always set up some of the items early September 13, 2013
Rated 3.0 out of 5.0 by Don't leave anything behind!!!! Nice Hotel but, I left a cell phone charger in my room after checkout. I called there appox. 14 hours after I checked out and they haven't seen it. I called back 2 more times, told them exactly where the charger was and they still don't know where it is. I know it is in he possession of one of the employees UNLESS, they did not check for it where I told them it was. September 3, 2013
Rated 5.0 out of 5.0 by Clean and Comfortable We'd highly recommend this motel based on our recent one-night stay. The room was very clean, bathroom spotless and the breakfast a pleasant surprise with sausage & gravy, biscuits, eggs & bacon, plus muffins, sweet rolls & oatmeal, cereal, etc. Very quiet also. September 2, 2013
Rated 5.0 out of 5.0 by Great Nite ! This location was very nice, the design was a notch above a few other places. enjoyed my time there. August 23, 2013
Rated 5.0 out of 5.0 by GREAT SERVICE The staff could not have been nicer and the room was wonderful, clean...clean...clean. I used the fitness area which was small but the top 5 pieces of equipment plus a universal which is all you need when you travel. The pool was clean and warm but not too warm to swim laps. We stayed for 3 nites and completely enjoyed ourselves. I would recommed this hotel to everyone!!!! August 22, 2013
Rated 5.0 out of 5.0 by First place I look when staying in Iron Mountain The rooms are ALWAYS clean and in great shape. I have NEVER had a problem here and will stay here when business or pleasure calls in Iron Mountain. August 19, 2013
Rated 5.0 out of 5.0 by Recent stay in Iron Mountain, MI EXCELLENT facility, friendly staff, great service. As Arnold would say, I'll be back!! August 18, 2013
Rated 4.0 out of 5.0 by Reservation snafoo.... I stay at this hotel frequently for business purposes. As a result, I am a Platinum card holder. This particular trip, the reservation was screwed up and they were not able to get me into a King room but "upgraded" me to a Queen Suite. The thought was there, but so was the fact that I didn't get a King bed. Not a biggie, but still an issue. Otherwise this hotel is almost always booked up, a testimony to it's level of excellence. Breakfast is good and plenty! Views are rather dismal, either facing a very busy highway or the run down neighborhood that is a mere 50 yards from the back of the building. All in all though I will be staying here again and again, even tho there are several choices with lower prices in the area. August 12, 2013
Rated 5.0 out of 5.0 by Very pleasent experience This hotel is located within walking distance to Restaurants and bars. Linda provided good information on the local area and should be commended for her customer service. August 9, 2013
Rated 5.0 out of 5.0 by great hotel the staff were all super friendly!! room was immaculate. hotel appeared full but no noise from outside the room. I would highly recommend staying here when in the area August 4, 2013
Rated 5.0 out of 5.0 by Great base for vacation The beds, pillows and quiet of each room allow for a great nights sleep. We stayed the first week in July for vacation. We left relaxed and if not wanting to go back to work, we were certainly ready. We stopped by a local and fairly expensive resort to see friends. The breakfast offerings at the Holiday Inn were superior to what the resort served. What we saved in good breakfasts allowed funding of other adventures. My mom lives in the area and we will be back and look forward to it. July 16, 2013
Rated 5.0 out of 5.0 by Great place to stay.. I have stayed here 3 or 4 times and it has always been everything you would expect. The staff is wonderful and the breakfast area is always clean and ready.. Great choice.. July 12, 2013
Rated 4.0 out of 5.0 by Comfortable bed very clean room This holiday Inn Express, is clean well run and staff are friendly and helpful. A good variety of food is offered for breakfast., Have stayed here a number of times and am sure will again. July 8, 2013
Rated 4.0 out of 5.0 by Recommend This was a very nice property. Room was spacious and clean. The pool was cold and there is no hot tub, but otherwise a great stay! July 7, 2013
Rated 5.0 out of 5.0 by Nice location and great facility I stayed here recently for four nights. The room was clean and comfortable. Breakfast was very good, as well as the coffee. Very pleasant stay. July 6, 2013
Rated 4.0 out of 5.0 New hotel is great It was a good stay. The hotel appears to be new. The architecture of the hotel is beautiful. The room was nice. It had a couch and coffee table which you don't normally get. The overhead shower-head which had several different spray settings. The wi-fi worked well. The view in the back of the hotel is of an alley and garages. The workout room was nice, complete with an overhead TV and a cold water dispenser. I was disappointed that there was no hot tub in the pool area. I prefer hotels that have them. Also, the pool was kinda cold. The breakfast was good and well stocked. The automatic pancake machine was cool. There were 4 nozzles in the juice machine, but only three were being used. It would have been nice if it had cranberry juice, which is a continental breakfast staple. To sum things up, this was a great hotel and I would recommend staying here. July 5, 2013
Rated 5.0 out of 5.0 by A wonderful stay. This is our home when visiting our grandson in Kingsford. A very clean room, and bathroom area always welcomes us on our arrival, after being greeted by an accommodating staff. There is so much room for the two year old to play, especially on the chilly days when we are delighted to entertain him while mom's at work. The pool is also a great place for us to relax and swim with our little buddy. AND the breakfast is worth the extra dollar or two that is charged above the competitor's prices. We have stayed in almost every hotel in Iron Mountain, and this is our "go to" place. I can't say enough about how really nice this place is for the area. June 29, 2013
Rated 5.0 out of 5.0 by Steve from there staff is the best. I firgot my note book in Lobby me Steve made sure I got it back. June 27, 2013
Rated 5.0 out of 5.0 by Excellent stay In for one night only. Everything was as it should be, and the staff was super! I will be back. June 5, 2013
Rated 5.0 out of 5.0 by Friendly Staff and quick Check In NO issues, great front desk person, room clean and service was super fantastic. I will stay there again May 29, 2013
Rated 5.0 out of 5.0 by Always a good experience I always stay at the Holiday Inn when visiting Iron Mountain. Clean and comfortable. May 27, 2013
Rated 5.0 out of 5.0 by Excellent place to stay!! My family stayed at the Holiday Inn Express Iron Mountain, MI many times in the last couple of years for our Skiing trips at Pine Mountain. We have never been let down! The Hotel is a newer complex and is very clean. The staff is very accommodating. The rooms are very good size with very comfortable beds. Highly recommended that you stay here. April 4, 2013
Rated 2.0 out of 5.0 by nice room bad weekend i had the misfortune of staying on hockey tournement weekend, i stay in hotel 120 nights a year this was worst night i have spent. the kids were allowed to run the hall till after midnight. i called and complained after 11:00 pm that seemed to slow it down but not stop it. i guess you have to blame the parents or lack there of. management was apolegetic but that doesn't give you back a night of lost sleep. February 17, 2013
Rated 5.0 out of 5.0 by Superior Customer Service & Staff We stayed at the new hotel over the busy ski tournament weekend. The front desk and housekeeping staff provided superior customer service. I travel across the US on a regular basis, five star hotels rarely have staff as friendly and accomodating as the team working this past weekend in Iron Mountain. The room was spacious and very clean too. Thank you for a wonderful stay! February 12, 2013
Rated 5.0 out of 5.0 by Great Employee Made Our Stay I wish I could remember her name! She was working early in the morning the morning we checked out, it was about 5:45 AM when we left on December 24. She was so kind and helpful, and went out of her way to help us get a ziploc bag so we could take our leftover dinner from the night before with us on the plane for lunch. A small gesture, but her attitude and cheerfulness at that early hour were certainly a warm send off. She deserves a compliment from her supervisor. It was like down home Southern hospitality in the frozen North! The kindest hotel employee we can remember, what a warm stay. January 3, 2013
Rated 5.0 out of 5.0 by Clean Room and Quiet The rooms we get are always very clean. The customer service is excellent and the rooms are very quiet for much enjoyed sleep. I also like the fact that you provide complimentary shampoo and lotion as these things are always forgotten January 3, 2013
Rated 5.0 out of 5.0 by Frequent Traveler to Iron Mountain I've strongly recommend this hotel for a very comfortable stay in the Iron Mountain area. They are very understanding of late check out when needed too. November 20, 2012
Rated 5.0 out of 5.0 by Excellent, Courteous, Accomodating Staff Excellent, Courteous, Accomodating Staff. I would definitely recommend this hotel and stay here again. October 17, 2012
Rated 5.0 out of 5.0 by Well-run property I have stayed in various Holiday Inn properties over the past few years. This was my best experience. The hotel was very clean, the room was comfortable, especially the bed, and the staff could not have been more friendly or accommodating. I was surprised to find that the hotel had a small fitness room and an indoor pool. I thought the lobby was large for a Holiday Inn Express and quite inviting. It helps that this hotel is relatively new. For example, it means the HVAC system in the room is much quieter than in most hotel rooms. Each of the front desk staffers with whom I interacted were friendly and helpful. I am especially grateful to the very nice lady who helped me get some breakfast when I had to leave the hotel at 4:25 am for a 6 am flight . She couldn't have been nicer about making sure I had something to eat. I would absolutely recommend this hotel for your visit to Iron Mountain. October 14, 2012
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