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Rated 4.5 out of 5 by 295 reviewers.
Rated 5.0 out of 5.0 by excellent Staff. Particularly, Cassandra at the front desk was very very help full. staff went out fo the way to help. A very nice experience. Satish November 22, 2014
Rated 5.0 out of 5.0 by DFW holidat inn express this hotel was a great value, will use again when in DFW. The staff was quite helpful. November 22, 2014
Rated 5.0 out of 5.0 by Shuttle service to the airport While my stay was good for the most part I was a little confused and disappointed in this hotel's shuttle policy. We had a party of 10 people when we stayed at this hotel prior to leaving on a group vacation. We would like to have had most of the party take the shuttle to the airport while the remainder parked the vehicles at the DFW airport parking. However the desk staff member told me they would not shuttle our party unless we purchased the "Stay, Park and Fly" option they had . This was more expensive than parking at the airport and they had no onsite security. I saw no advantage to purchasing that option. I then asked what about people that arrive by plane and if they shuttled them free of charge and he said yes. So what was the difference shuttling most of our party since we were not leaving our vehicles? We were paying customers just the same as someone flying in were we not? November 21, 2014
Rated 5.0 out of 5.0 by Good experience at the Holiday Inn Irving DFW Airport We had a pleasant experience at the Holiday Inn Irving DFW Airport. The check-in process was efficient and the front desk staff were pleasant and helpful. The room was clean and comfortable. We were happy that an airport shuttle could be arranged for 4:15 in the morning. The shuttle was ready and waiting right on time. The driver was helpful and knowledgeable. I was happy that an item that I forgot in my room that early morning was found and arrangements were made to have it sent out to me. I would recommend this hotel for a convenient stay when you need to be close to the DFW Airport. November 18, 2014
Rated 5.0 out of 5.0 by Surprisingly Large Rooms This hotel was very nice. Even though it is extremely close to the airport, once in the room one cannot hear the airplanes. The staff is very friendly. They gave us great suggestions on places to eat. I recommend this hotel to anyone in the area. November 17, 2014
Rated 5.0 out of 5.0 by Guest service The guest service was excellent. The staff members were very friendly and provided great suggestions for restaurants in the area and offered a punctual shuttle to get to the restaurant. It was cold outside and we didn't have to wait more than 30 seconds for our ride from the restaurant back to the hotel. November 17, 2014
Rated 5.0 out of 5.0 by great stay At DFW Great staff, friendly. Room in great condition and comfortable, clean and quiet. Internet fast responsive and easy to log on to. November 17, 2014
Rated 5.0 out of 5.0 by Very spacious room, clean and comfortable This is a great place to stay and a good value in the area. It is run very professionally and is appealing in many aspects. We stayed in a upgraded two-room suite and it was very spacious! Everything was sparkling clean and the staff made us feel very welcome. We arrived right after an airport shuttle had returned with a load of people from the airport and thus check-in took about 20 minutes since they only had one attendant, but otherwise check in and out was very smooth. We slept well, it was quiet, but I didn't think the mattress was quite as comfortable as it could have been. The age of the property was most apparent in the bathroom which, though very nicely appointed and sparkling clean, was a bit cramped in it's layout. It was very functional though and not a huge drawback. Overall, a very nice place to stay and I highly recommend it. November 14, 2014
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