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Rated 4.4 out of 5 by 236 reviewers.
Rated 5.0 out of 5.0 by GRRRRRRRREAT SERVICE AND HOTEL STAFF When you walk into the hotel lobby you just want to say WOW!!!!! This location exceeded my expectations. I stay at this hotel about 4 to 6 months a year for business. My family comes to visit during this time and love it too. Breakfast Time My grandchildren love to eat a hot meal for breakfast. Francis always makes them feel very special and tries to help them. Francis is always cleaning the dining room so others will have a clean table and a nice place to sit. You can sit and relax and just watch how hard Francis works and takes pride in how she does things. Holiday Inn Express is very lucky to have such a great person to work in this location as Francis I just love her attitude and personality!!!!! You Go Francis Rooms My room is always the same room. Brandi, Ivan and Shane always try to accommodate me so I will feel comfortable and safe during my stay. If I have anything I need for my room Curtis is right there to fix it!!!! Just like a husband away from home!!! Housekeeping I am not sure of all their names but they are so great in keeping our room very nice every day! Thanks for the great jobs the housekeeping staff does. Front Desk I just want to thank each of you Brandi, Shane, Ivan, Cassandra, Lesna, Veronica and James for being so professional any time I have a question. It must be a great place to work because you all sure acts like it. I just want to say visit the front desk to get your boost of energy from the front desk staff at the Holiday Inn Express N DFW. Brandi is the front desk team lead and she is awesome and that makes everyone at the front desk stand out. If you come in from the airport or take the shuttle you must meet Oliver!!!! Oliver is a special person and he is very professional!!!!! This is a great hotel to stay while in the Dallas Metroplex………. September 19, 2014
Rated 5.0 out of 5.0 by DFW Convenient location, comfortable bed, nice bed linens and bath towels. Breakfast was a pleasant experience. September 18, 2014
Rated 4.0 out of 5.0 by complimentary breakfast I wasn't able to take advantage of the complimentary breakfast due to an early flight time.It would be nice if an opportunity to have a roll or other such light breakfast. September 18, 2014
Rated 5.0 out of 5.0 by Great staff Brandy and Shane welcomed us with a pleasant and professional checkin . Very helpful and answered all our questions. Nothing like "Southern Hospitality"! Our suite was so spacious and clean, with comfortable beds. HIGHLY recommend this location, September 17, 2014
Rated 2.0 out of 5.0 by Dirty shower There was no room in the shower, and to make matters worse, there was hair in the shower that had not been cleaned out. I expect more from Holiday Inn Express hotels. I will mention that the breakfast was better than most HIE&S locations that I stay at. September 16, 2014
Rated 5.0 out of 5.0 by Great Staff Extremely helpful and friendly staff helped make our stay painless and enjoyable. September 15, 2014
Rated 4.0 out of 5.0 by front desk agent had nasty attitude overall bad location because of road construction, no direct exit to get to hotel leaving or coming September 12, 2014
Rated 5.0 out of 5.0 by Great Staff The front desk staff is exceptional. Brandie has help me tremendously in getting my packages on a timely basis. Thanks for your assistance. September 9, 2014
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