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Rated 4.5 out of 5 by 341 reviewers.
Rated 5.0 out of 5.0 by I Love This Hotel I love staying at this hotel when I am in Dallas on business - The staff is very friendly and responsive to my needs, the hotel is clean, quiet, and very comfortable - I had trouble finding a room in Dallas this week due to a sporting event and Brande Keys went out of her way to help me - I wouldn't have been able to get the project that I was working on done if I hadn't been able to find a room - I highly recommend this hotel! January 22, 2015
Rated 5.0 out of 5.0 by Tom Petty Concert Outstanding Customer Service and Staff......This will be our stop everytime we visit Dallas Area January 21, 2015
Rated 3.0 out of 5.0 by Will not stay here again I travel for business and have stayed in HI at many locations. This was a bit outdated and due for a renovation. The front desk service was great but the breakfast staff was horrible. There was an older AA lady who refused to bring out more pancake mix at 910 A because she states it was too late for more pancakes. She argued with the other guest and her child stating that it was too late for her to bring one since it would end up wasting some of the mix. Both the guest and I told her we have never seen a HI where the bar was not stocked until 930. She just stood there and argued with us. I will stay elsewhere next time in DFW. Staff should not argue with their guest and the lady should have provided more pancake for the child. Unacceptable IMO. January 19, 2015
Rated 4.0 out of 5.0 by overnighter Enjoyed the stay after a long flight. Would be happy to stay there again. January 18, 2015
Rated 5.0 out of 5.0 by Overnight Stay Great Location! Friendly Staff and very professional. Shuttle service to and from DFW was very timely. Hot Breakfast with a good variety of items to choose from. Highly recommend this Hotel! January 18, 2015
Rated 5.0 out of 5.0 by Good food Value for dollar great. The staff and breakfast were excellent. They offer a very good selection of food. The workout area isn't very good. The machines were old and weren't in very good shape. January 16, 2015
Rated 5.0 out of 5.0 by Nice, convenient hotel My friend and I had to stay overnight in Dallas due to a flight long layover. The Holiday Inn Express was extremely well located, very near the airport. We specially appreciated Cassandra and Shaun's helpfulness and efficiency in making our stay nice and comfortable. They went above and beyond to provide us room in an early morning shuttle, and even to drive us to a nearby hotel restaurant, so we didn't starve. Overall, a very nice, quiet, and convenient hotel. Nice complimentary early breakfast as well!! January 15, 2015
Rated 5.0 out of 5.0 by breakfast and heater did not really care for breakfast choices, eggs were bland, coffee and oj very good. sausage was bland. heater in room the fan was very loud January 12, 2015
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