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Rated 4.5 out of 5 by 347 reviewers.
Rated 5.0 out of 5.0 by Good Price for a Quality Hotel Rooms are a little on the small side but comfortable. Easy and convenient to get to. Everything was as expected for a no hassle stay. January 28, 2015
Rated 3.0 out of 5.0 by Great service The staff at this holiday in express was found to be great by both me and my wife. For a continental breakfast this one is great! It was cold outside so we did not get in the pool but it looked to be very privet and clean. We did not find the room to be noisy and we had a great sleep. I would stay here again. January 28, 2015
Rated 5.0 out of 5.0 by The ONLY Place to Stay in the Metro Excellent facility with the most attentative and caring professional staff ever! Brandi, front desk supervisor, has made a positive impact on this Guest! More like Family now. Yes, I will return. January 27, 2015
Rated 5.0 out of 5.0 by Home Away from Home As a returning guest at HIN DFW, I was not disappointed. Our group landed at DFW and, as protocol, we called the front desk for a shuttle bus. Timing was excellent and we had a speedy pick up and delivery. Entering the lobby at HIN, I was greeted warmly by Brandi. Brandi exuded confidence as she multi-tasked (there were several checking in.) but took the time for eye contact with genuine pleasentry in introductions. Shaun, working the front desk along side her, made the check in process easy and off to our room we went. The room was excellent! In a few minutes, Shaun even called the room to make sure we were satisfied. What was there not to be satisfied in their suite? The availibility of stay and shuttle is a great plus. My car has always been safe here for prolonged stays. Our tenative plans are for another trip in early spring and as it departs out of DFW, we certainly will stay at HIN once more. Some others may say "our staff makes the difference." Here it is a reality. January 26, 2015
Rated 5.0 out of 5.0 by enjoyed overall stay I enjoyed the overall stay at the hotel. Great breakfast to jump start the day. Front desk representatives agreed to reduce the price to match offers from other hotels in the area. Big and comfortable suite. January 26, 2015
Rated 5.0 out of 5.0 by Excellent service with lost and found! Janice from accounting is AWESOME. I had somehow forgotten about my favorite pair of jeans hanging behind the bathroom door, checked out, gotten on a plane and landed halfway across the country. I spoke to Janice and she set out on a search expedition, looking for my favorite jeans. A short while later I get a call from her with good news. I couldn't believe it. And now my jeans will be delivered soon by UPS! THANK YOU JANICE! January 24, 2015
Rated 5.0 out of 5.0 by I Love This Hotel I love staying at this hotel when I am in Dallas on business - The staff is very friendly and responsive to my needs, the hotel is clean, quiet, and very comfortable - I had trouble finding a room in Dallas this week due to a sporting event and Brande Keys went out of her way to help me - I wouldn't have been able to get the project that I was working on done if I hadn't been able to find a room - I highly recommend this hotel! January 22, 2015
Rated 5.0 out of 5.0 by Tom Petty Concert Outstanding Customer Service and Staff......This will be our stop everytime we visit Dallas Area January 21, 2015
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