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Rated 4.5 out of 5 by 261 reviewers.
Rated 5.0 out of 5.0 by Customer services great and clean evironment.. Customers services was helpful and friendly the rooms were clean the free breakfast a plus very quiet! September 4, 2014
Rated 5.0 out of 5.0 by great suite for themoney paid this hotel was much cheaper than others around the six flags area for the size room we needed. The room was great and the staff was very attentive to our needs. I would have liked a little bit bigger pool and maybe a hot tub for adults ( there may have been one and we just did not see it ). For two friends traveling with 4 kids aged 5-8 it was a perfect stay with enough sleeping and running around room inside the suite. September 4, 2014
Rated 5.0 out of 5.0 by Great stay and customer service I called a week before to schedule the hotel because my other reservations were mixed up. Brandie welcomed me to the Holiday Inn Express and Suites Irving DFW Airport North. She gave her name and began to graciously help me with my reservations. Her level of customer service skills were through the roof. Brandie booked my reservations and told me she would see me when I arrived. She made me feel like I was just going to a family member's house. When I arrived Brandie was surely there to greet and welcome my family and I. The hotel appearance was amazing. Everything was so clean! Brandie not only took care of my family's needs regarding accommodations, but took the role as a tour guide as well. Brandie helped guide us to the AT September 4, 2014
Rated 5.0 out of 5.0 by FSU #1 Very helpful with directions and offered maps!! Will stay here every time September 3, 2014
Rated 5.0 out of 5.0 by Another Great Experience In town on business. Staff was friendly, and helpful about local places to get some great food. Breakfast was great as usual. The only drawback about my room was the separate shower from the usual tub setup. I liked the idea, but was a little cramped for bigger guys. But I will certainly stay there again when I am back in town for work. I like the suite setup too. August 30, 2014
Rated 5.0 out of 5.0 by clean rooms and great servive The room was clean on arrival and cleaned daily. The breakfast was excellent and brekfast area kept clean .Rooms were very quiet. August 29, 2014
Rated 5.0 out of 5.0 by Good Hotel, Good Location I got stuck in Dallas due to a missed connection, and was able to book a room at this hotel. Everything was very nice, located right by the airport and easy to get to and from. Would recommend for an overnight/connection in Dallas type of thing. August 29, 2014
Rated 5.0 out of 5.0 by A great place to stay! Spacious rooms! Helpful Staff! Only place I want to stay this close to airport! Hotel is a little dated and could use a fresh look. August 28, 2014
Rated 5.0 out of 5.0 by Great Experience As someone that travels at a short notice, this location met my expectations and beyond. Very friendly staff, and met my needs at a short moment notice... Will stay here in the future with no problem at all August 27, 2014
Rated 5.0 out of 5.0 by FANTASTIC HOTEL AND FANTASTIC STAFF!!!!!!!! DEFINATELY A PLEASURABLE EXPERIENCE STAYING AT THIS HOLIDAY INN. THE STAFF WAS FANTASTIC. THEY WERE GREAT WITH ANY NEED AND ANY INFORMATION YOU WANTED. THE HOTEL AND ROOM WAS GREAT. CLEAN AND COMFORTABLE. WOULD RECOMMEND TO ANYONE. August 26, 2014
Rated 5.0 out of 5.0 courteous front desk During our stay, we had to pick up some medicine from a pharmacy. Not being familiar with the area, I asked the front desk for any suggestions. The person that helped me actually went online and found the closest one and wrote down the address for me! Then gave me what verbal directions she could! Very helpful, I made it there and back without getting lost! August 26, 2014
Rated 1.0 out of 5.0 by Comfortable Hotel but charge more than Reservation price Can't complain about the hotels quality ,comfort ,etc. But I had a reservation and when I checked out they charged me a lot more than what I had reserved it for ! August 26, 2014
Rated 5.0 out of 5.0 by DFW Airport Holiday Inn Express-North First impression was that of a clean and well kept property. Once inside, the lobby was very well lite and had an open feeling. The Front Desk staff was very friendly and efficient. I was offered a beverage and snack from the "store" and was impressed with the selection. The room was very well appointed and very roomy. Couch, bar sink, microwave and refrigerator. WIRED Internet! No problem with routers and weak signal. a separate shower!! what a surprise... A/C did not cycle on and off all night keeping me awake. It stayed on and made sleeping easy on the nice firm bed. Was able to make the room dark and I never heard anything outside my room. There are jets landing and taking off almost overhead, but I did not hear them. The quietest hotel room I have ever stayed in. August 26, 2014
Rated 4.0 out of 5.0 by comfortable room. we always try to stay at a holiday inn express when we travel. the comfort of the beds, pillows, linens and duvet blankets is practically identical at all locations. as a handicapped individual, such comfort is essential to a restful night and a pleasant trip. the proximity of this hotel to the dfw airport was excellent, as we had an early flight the following morning. always enjoy the complimentary breakfast also. i finally, as a result of this stay, got around to ordering one of the soft pillows for myself from the holiday inn online site. August 26, 2014
Rated 5.0 out of 5.0 by Best customer service Shane and Brandi were great. We initially had some problems with the stay and they straightened those up quickly. Brandi reached out us and supplied her card so we can contact her or Shane directly for our next stay. Without Brandi and Shane I think that location would struggle. Will definitely stay there on my next trip. August 25, 2014
Rated 5.0 out of 5.0 by AMAZING STAFF: Brande and Shane I arrived very late and was greeted by Shane. Not only did he provide great directions but he processed my reservation. It was rather late yet Brande gave me information for my trip to downtown Dallas in the morning. She ensured that my reservation was complete and that I was given needed information. The two of them made my trip a very excellent one and I plan on coming back very soon! August 25, 2014
Rated 5.0 out of 5.0 by Regular Great rooms very large and comfortable I will be staying there now any time I have a trip to Dallas. I highly recommend this hotel. August 25, 2014
Rated 5.0 out of 5.0 by Delayed flt stay Great accommodations and recognition of platinum member. August 22, 2014
Rated 5.0 out of 5.0 by Awesome hotel and so convenient to DFW! This was my 3rd stay at this HIE. The breakfast is the "bomb"! I tried the fresh eggs and bacon this time, which were delicious! Last time I had the 1 minute pancakes, which were also delicious! I love the staff here, too! So friendly and helpful. It's also nice that they provide a shuttle service to local restaurants in addition to the airport. :)) August 22, 2014
Rated 5.0 out of 5.0 by Stay at the Holiday Inn Express Dfw Airport Norht This comment is all about Brandi and the front staff ---------- Brandi, she is always has a friendly smile and great attitude. Brandi, always makes our accomodation very comfortable. Brandi, always makes us feel welcome and appreciates you as a customer. I would like to thank Brandi for all she does when we arrive and stay. Brandi, is one Awesome Staff member at the front desk. James is always friendly first thing in the morning. When we leave the hotel to go to work James is always at the front desk saying good morning with a smile. I always know James is looking out for us during the night to make sure we are safe. Thanks James for your kindness and your smile. Cassandra, I have known her for several years and she always welcome us when we come in from work. I can depend on Cassandra to set our alarm for early wake up call. Ivan, WoW what a friendly front desk staff. He is a fairly new employee but you would never know it. Ivan, has help me with my I-pad where I understand how to use it . Ivan, always has a great big smile and always greets you with kindness. Shane, is just down right a cool person. Shane does everything under the sun to help you. When I come into the lobby and alot of people are checking at once he is as cool and very professional. Shane is just a great guy. Francis, she is a great person and keeps the dinning very clean. I left my I-Pad in the kitchen by mistake. Francis, took it to the front desk. I came back at lunch time and they had it. She is a very honest person and I want to Thank Francis for her honestly and caring about me. Brandi and the front desk staff are great!! I love this hotel and would defintely stay here when in town August 21, 2014
Rated 4.0 out of 5.0 by Quick stay from delayed flight Room was fine, lobby did not have express late for Gold members. Wait for shuttle was 35 minutes, which was a bit long. August 20, 2014
Rated 5.0 out of 5.0 by To the rescue Had a problem with the door. The staff jumped on it and got the door open. Thanks again Brandi. Would like to have gravy for breakfast more often for my biscuits. Great place to stay. Great staff. August 19, 2014
Rated 5.0 out of 5.0 by Extremely Nice Hotel I had a great stay at DFW North Holiday Inn Express. The room was surprisingly big and the hotel was well acquainted. Thanks. August 18, 2014
Rated 5.0 out of 5.0 by Overall Great Hotel Front desk was courteous, overall condition of the hotel and the rooms was excellent. Convenient to DFW Airport and the shuttle driver was extremely helpful in navigating the different terminals Breakfast buffet was very good, all food was fresh and well prepared Great Stay! August 18, 2014
Rated 5.0 out of 5.0 by Good place near airport Nice place to stay if you are a business traveler. Good, friendly and helpful hotel staff. August 17, 2014
Rated 5.0 out of 5.0 by Great time with the Family. I would like to take this space and give a BIG HUGE THANK YOU to Shane. Thank you Shane, for clearing up the big mess and misunderstanding, when I made the reservation. This is not the first time I've stayed here, I just never rate hotels. But, this time it was a must just to thank Shane. We had a great family time celebrating my son's birthday in the DFW area. The stay was comfortable. What I like the most on this hotel is that the room was dark, quiet, separated from the seating area, and it had CH August 15, 2014
Rated 4.0 out of 5.0 Very quiet room - slow internet My room was tucked away near the hotel conference rooms. It was extremely quiet. The internet was too slow to be any use. August 15, 2014
Rated 5.0 out of 5.0 by Very Happy with our stay! We stayed over for two nights and we were very happy. The room was very large and clean and very affordable. The hotel was clean and quiet. Very centrally located for us. Will stay at this hotel again when we travel to the Dallas area again. August 13, 2014
Rated 5.0 out of 5.0 by Great place to stay! We parked our car next door at the Parking Spot and needed a place to stay the night we returned from a seven day vacation. Because we live 100 miles away from the airport and were coming in late that night, we booked a room at your hotel. We were pleasantly surprised when we walked in our room. It was spacious and so comfortable after being out of the country and staying in smaller rooms. We loved it!! August 12, 2014
Rated 4.0 out of 5.0 by Comfortable bed Bed and pillow were the best part of the stay and hotel August 11, 2014
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