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Rated 4.4 out of 5 by 198 reviewers.
Rated 5.0 out of 5.0 by Extended stay I have stayed at this hotel for extended periods over the past several years. My overall experience has always been outstanding. The room / suite is well appointed and clean. The bedding is fresh and very comfortable.I really appreciate having a seperate shower stall instead of having to stand in a tub shower. I also like the mini fridge and microwaive in the wet bar area. The breakfast is always hot with lots of choices. including eggs, breakfast sausage or bacon, pancakes, oatmeal, fruit, yogert and assorted breads, bagels and sweet bakery items. The staff is friendly and accomodatiing. I feel that the hotel is a good value and have recommended it to others. July 9, 2014
Rated 5.0 out of 5.0 by JULY 4TH WEEKEND STAY GREAT HOTEL FOR THE MONEY, WOULD STAY HERE NEXT TIME IN DALLAS July 9, 2014
Rated 5.0 out of 5.0 by Excellent staff I absolutely love the staff at Holiday Inn Express. The Manager Brandi always remembers my name. She is very professional and always accommodating when I come into town. The rooms are very clean and the beds extremely comfortable. The staff is so courteous and they make sure my stay is a pleasant one. I would highly recommend this Hotel to everyone staying in the DFW area. July 8, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Overall an excellent value. Pleased with a very comfortable mattress, and pillows. A very warm and cozy bed with soft linens. The hotel staff offered great service, very friendly. This hotel is very convenient to the airport. A quick 15 minute drive. Shuttle drivers are knowledgeable, given the expansive airport area. July 5, 2014
Rated 5.0 out of 5.0 by King size Bed and Room Room was larger than many I had stayed at. It included a Refrigerator with small Freezer, microwave oven and coffee pot. Has a nice breakfast buffet that included bacon or sausage, pancakes, fruit, bisquits and gravy cinnamon rolls and cereal and otheritems. Nice comfortable sesting area. Sstaff was very nice. Enjoyed our stay and would stay again. Restaurants are about 4 miles away but great variety. Was recognized as IHG rewards member but not given welcome gift. July 3, 2014
Rated 5.0 out of 5.0 by Clean comfortable with great service very good atmosphere, pleasant environment,, as well as great service. Will continue to stay at Holiday Inn Express, very pleased with the company as a whole. thanks for everything-- Great Job July 3, 2014
Rated 5.0 out of 5.0 by thank you We were there for the 2014 international convention of Jehovah's witnesses and so we stayed for 3 days. The staff was really nice. Took good care of us. Thank you again :) July 2, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service I enjoyed the clean room and was very impressed with the quietness of the room despite the air traffic over the building. July 2, 2014
Rated 5.0 out of 5.0 by Happy with my stay We were staying for an International Convention of Jehovah's Witnesses and when we checked in there was no line, and both Brandee and Ivan were very friendly. We were upgraded to a suite and it was very comfortable. I was offered to join the rewards club and was happy to do that, and glad they told me about it. We enjoyed the pool, and breakfast very much, and were very happy we had a refrigerator in the room. July 1, 2014
Rated 5.0 out of 5.0 by Great! Great room and good breakfast!!!!! Friendly staff. June 30, 2014
Rated 5.0 out of 5.0 by great home away from home We enjoyed the room, the mini kitchen and the wonderful bathroom. We did not expect there to be a separate shower in the bathroom. Breakfast as usual was very good; I ate biscuits and gravy which I am not supposed to, but my doctor wasn't there. June 29, 2014
Rated 4.0 out of 5.0 by needs to update bedding. convenient to dfw. shuttle was saving factor-no place to eat within walking distance. Staff was most excellent from check-in to driver-they couldn't have been better. room appeared old and dated-sheets felt worn, and lighting was bad. badly in need of bar and some food. June 28, 2014
Rated 4.0 out of 5.0 by My number 2 DFW hotal Nice clean hotel. Nothing truly negative about it. It is not close to many restaurants. Depending on which room you get, you may have quite a walk as it is a quad setup. Usually quite full due to the proximity to the airport. Hotel has a small pantry and pretty good breakfast choices. Great staff and pretty good TV channel choices. June 28, 2014
Rated 5.0 out of 5.0 by AWESOME This place is great. Right next to DFW. The staff was so helpful! June 27, 2014
Rated 5.0 out of 5.0 by Comfortable bed and GREAT SERVICE The accommodations at this Holiday Express was exceptional and will stay here again next time in Grapevine/Irving area. June 26, 2014
Rated 5.0 out of 5.0 by manager Friendly staff and clean hotel.have stayed at this hotel on several occasions and highly recommend it. June 25, 2014
Rated 5.0 out of 5.0 by AWESOME!! clean comfortable and friendly staff!! free shuttle to the airport June 25, 2014
Rated 5.0 out of 5.0 by Fair price, Great Hotel Great location, Good rooms, Friendly Staff, Breakfast was decent. June 23, 2014
Rated 5.0 out of 5.0 by Quality Service at an Affordable Rate I stay in many hotels during the year but I have yet to find the level of service and quality for the money as Brandy and the staff at this location provide. The breakfast area is always clean and the selection is good. The pool area is always clean and towels are available. My room is always cleaned and smells fresh when I get in from work. When you work seven days a week on a 12-hour day it is refreshing to come into a clean, neat room. Thanks, keep up the good work. June 23, 2014
Rated 5.0 out of 5.0 by Great service and nice room Brande was a wonderful hostess and did everything that she could to make my stay a great experience! The room was clean, comfortable and inviting. Hotel is very convenient to my travels in the DFW area, I plan on staying here every time I'm in the area... June 22, 2014
Rated 5.0 out of 5.0 by Excellent Excellent hotel. Excellent customer service, Recommend this hotel. June 20, 2014
Rated 5.0 out of 5.0 by Easy Stay Overall the hotel staff met all of our business needs. Te room was very dark so I slept well. The hotel has a larg common area and are group sat and visite for a couple of hours, it was very comfortable. June 19, 2014
Rated 5.0 out of 5.0 by Great service and great room We stayed here because we had an early flight out to Florida the next morning and didn't want to have to drive three hours from home to make the flight. We went to the Rangers game before we checked into to the hotel. We talked to the staff about our son (who was not staying at the hotel ) parking his truck there while we were at the game so we did not have to take two cars to the game. They said it was no problem at all. They also explained how we could leave our car there while we were in Florida and how to catch the shuttle to the airport. We could not have asked for better service from the staff. Our other son and grandson stayed in the suite with us. There was plenty of room for all of us and we didn't feel like we were on top of each other. There was plenty of seating for all of us to watch TV before going to bed. We liked being able to close the bedroom door when we went to bed and they could continue to watch TV and not disturb us at all. We will stay here again. June 19, 2014
Rated 5.0 out of 5.0 by Excellent Staff / Accommodating Hotel Staff was very accommodating and polite. They were always asking if there was anything I needed to help make my stay more comfortable when passing through the lobby. June 19, 2014
Rated 5.0 out of 5.0 by Could have been a disaster... We always demand a clean room when traveling, and hope for good service. This time, we got the opposite of each. Unfortunately, our check-in room was not clean. I will spare the details, but we were ready to look for another hotel. Supervisor Brande saved the day. It is understandable that a room isn't perfect, but the customer service always should be. It makes a 1-star experience into a 5-star experience. Brande quickly moved us to another room, was very sympathetic, and went out of her way to make us feel comfortable after a bad start. In the end, I would recommend this hotel because of the staff. All of the staff we spoke to were very friendly. Mistakes happen, but it is reassuring when the staff does everything they can do to correct it. The hotel is not your traditional HI Express. Probably an older hotel renovated by Holiday Inn. It is a wrap-around hotel that is bigger than it appears. The pool area was nice inside of the square-shaped hotel. There is a large dining room for breakfast with the traditional fare, and the hostess was busy the morning we were there. We stayed here since other hotels were sold out in Arlington due to the George Strait concert. The airport is directly behind this hotel and they appear to have shuttle service. We drove in so I can't comment on that service. June 18, 2014
Rated 5.0 out of 5.0 by Quiet Room and Great Staff Even though this hotel is very close to the airport, our room was very quiet. We did the park and fly option. The shuttle was timely and the driver friendly and helpful. We will stay here again when flying out od DFW or in this area for some other reason. Overall, a great hotel at a good value. June 16, 2014
Rated 5.0 out of 5.0 by great value for 3 days of meetings This hotel is a great value. From the Shuttle Van to the Boardroom, HIE DFW Airport North and its staff ensured my meetings were a success. Thanks so much for being a wonderful host hotel. June 16, 2014
Rated 5.0 out of 5.0 by Stay in route to Hawaii We stayed on the night before we had an early flight to Hawaii. Shane checked us in, gave us great service and confirmed we would be able to leave our car there while we were gone and we would ride the shuttle to the airport. That was the best news ever, to know we did not have to find long term parking in an airport we knew nothing about before an early flight. Thank you so much June 15, 2014
Rated 4.0 out of 5.0 by Polite and curdious staff. Very nice facility with efficient proximity to DFW airport. Very polite a curdious staff. Need to improve time for posting hotel charges to corporate credit card. June 15, 2014
Rated 5.0 out of 5.0 by Awesome I had to stay over in Dallas due to a flight delay. I was happy I chose the HI Express. June 14, 2014
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