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Rated 4.5 out of 5 by 477 reviewers.
Rated 5.0 out of 5.0 by Best Value in Dallas My wife and kids enjoyed it, and it was central to my friends in the area. August 1, 2015
Rated 2.0 out of 5.0 by Not the best stay at this hotel I have had When we checked in, we were given a room that was already occupied. I'm sure I scared the occupant when I opened the door. Fortunately the occupant had the security bar on the door. The desk clerk said the room wasn't occupied, we had to have a discussion about the door unlocks and how the door opens but the bar is across the door. We were given another room on the back side of the hotel, as far away from the reception desk as possible. There must have been several family reunions going on, there were people moving from room to room, sharing their conversations and music with the rest of the floor. The room itself was just okay. There were cracked tiles in the shower and whoever did the caulking did a horrible job. The air conditioner squealed constantly and really didn't cool the room sufficiently. The ironing board was so warped, the iron kept falling off of it. When we returned to our room Saturday evening, our key cards were disabled. We had to walk back to the front desk and get the cards reprogrammed. The desk clerk was apologetic about that. Breakfast was the same as every other Holiday Inn Express and there was plenty of food. I've stayed at this hotel before, but it certainly did not meet my expectations of a Holiday Inn Express, and was not what I had experienced on previous visits. July 31, 2015
Rated 5.0 out of 5.0 by Great staff Best staff to make your stay comfortable. Highly recommend!! July 27, 2015
Rated 5.0 out of 5.0 by Great hotel and staff We stayed at this property by the generous help of the Sales Manager Juanita Camacho. Juanita was very helpful from the start of the planning. She was able to answer all our questions. Before arriving, Juanita contacted us and gave us helpful information able the surrounding area, the shuttle procedures, breakfast hours, etc. overall our stay was wonderful! The extra touch made by Juanita and the front desk staff and the driver will forever be remembered! Thank you for making our stay in Dallas a pleasant one. July 26, 2015
Rated 5.0 out of 5.0 by Great value I stayed at this hotel prior to heading to a convention the next day. The shuttle from the airport to hotel was there in a timely manor, staff was friendly, bedding was comfortable. Room was spacious. Found it to be a great value for the price. July 23, 2015
Rated 5.0 out of 5.0 by Awesome customer service!!! To make a long story short, my son needed up stranded at the airport. The team went above and beyond to bring this exterior bad situation to full resolution. I truly appreciate the team in this HIE for making it happen. The next day when my son arrived in Oregon he told me how awesome the team is and how nice the room was. Thank you again!!! July 23, 2015
Rated 4.0 out of 5.0 by Holiday Inn Express stay I always like Holiday Inn Express. It was a nice stay for the value. July 23, 2015
Rated 5.0 out of 5.0 by amazing place i enjoyed staying there for three nights, the room is very comfort and clean, the staff is nice and location is perfect July 22, 2015
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