Rated 4.5 out of 5 by 343
Rated 5.0 out of 5.0 by Leothelion123123 Excellent service with lost and found!
Janice from accounting is AWESOME. I had somehow forgotten about my favorite pair of jeans hanging behind the bathroom door, checked out, gotten on a plane and landed halfway across the country.
I spoke to Janice and she set out on a search expedition, looking for my favorite jeans. A short while later I get a call from her with good news. I couldn't believe it. And now my jeans will be delivered soon by UPS!
THANK YOU JANICE!
January 24, 2015
Rated 5.0 out of 5.0 by MM724 I Love This Hotel
I love staying at this hotel when I am in Dallas on business - The staff is very friendly and responsive to my needs, the hotel is clean, quiet, and very comfortable - I had trouble finding a room in Dallas this week due to a sporting event and Brande Keys went out of her way to help me - I wouldn't have been able to get the project that I was working on done if I hadn't been able to find a room - I highly recommend this hotel!
January 22, 2015
Rated 5.0 out of 5.0 by Holstien 30 Tom Petty Concert
Outstanding Customer Service and Staff......This will be our stop everytime we visit Dallas Area
January 21, 2015
Rated 3.0 out of 5.0 by Moore's vacation Will not stay here again
I travel for business and have stayed in HI at many locations. This was a bit outdated and due for a renovation. The front desk service was great but the breakfast staff was horrible. There was an older AA lady who refused to bring out more pancake mix at 910 A because she states it was too late for more pancakes. She argued with the other guest and her child stating that it was too late for her to bring one since it would end up wasting some of the mix. Both the guest and I told her we have never seen a HI where the bar was not stocked until 930. She just stood there and argued with us. I will stay elsewhere next time in DFW. Staff should not argue with their guest and the lady should have provided more pancake for the child. Unacceptable IMO.
January 19, 2015
Rated 4.0 out of 5.0 by anker66 overnighter
Enjoyed the stay after a long flight. Would be happy to stay there again.
January 18, 2015
Rated 5.0 out of 5.0 by Zeno23 Overnight Stay
Great Location! Friendly Staff and very professional. Shuttle service to and from DFW was very timely. Hot Breakfast with a good variety of items to choose from. Highly recommend this Hotel!
January 18, 2015
Rated 5.0 out of 5.0 by Henry54 Good food
Value for dollar great. The staff and breakfast were excellent. They offer a very good selection of food. The workout area isn't very good. The machines were old and weren't in very good shape.
January 16, 2015