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  • 1 888 HOLIDAY
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Rated 4.5 out of 5 by 387 reviewers.
Rated 3.0 out of 5.0 Need to clean and upgrade I was okay with the place and would not usually write a bad review. In this case I had my wife and daughter with me and they were very disappointed. The carpet in the room and public areas were very worn and had stains. The room furniture needs to be updated. Also, the cleaning was minimum. I don't think any staff did anything wrong, it's just the quality of that holiday inn suite is different from other holiday inn suites. On a regular business trip it wouldn't matter as much, but in this case it was a family on a leisure trip. I just wish it was a way to distinguish the quality before booking. March 28, 2015
Rated 5.0 out of 5.0 by Good hotel - excellent staff Hotel provides great hotel at a reasonable cost. What really makes it stand out is the friendly and caring service provided by all the staff. The front desk folks, Ivan and Brandi in particular , really are committed to providing an excellent customer experience. Highly recommend this location. March 26, 2015
Rated 5.0 out of 5.0 by Quick Stay The front desk staff was wonderful. I was concerned the noise from the airport would be bothersome, but I don't recall hearing the first bit of noise from my room. I would stay there again. March 23, 2015
Rated 5.0 out of 5.0 by Excellent staff and accomodations All of the staff that I encountered were very helpful and courteous. The room was very well equipped. The pool area was nice to visit. March 23, 2015
Rated 5.0 out of 5.0 by Great service and friend staff Very friendly staff when check in. The airport pick up is quick and very efficient. March 22, 2015
Rated 5.0 out of 5.0 by Great Service and large rooms Great front desk service and very large comfortable room. I arrived before dinner time and the staff gave suggestions for a nice dinner. The rooms were very good for doing work with a large desk space and fast internet connection. The wireless feature was easy to connect to and provided reliable service throughout the room. March 22, 2015
Rated 5.0 out of 5.0 by Location Great location when traveling through the Dallas-Fort Worth area. March 16, 2015
Rated 3.0 out of 5.0 by Nice Hotel but did have a problem This was a nice hotel, the only problem that I experienced is that my wife left a pair of her shoes in the closet and did not realize it until a few hours after we checked out. I immediately called the hotel to be told that they did not find anything that day and that someone would call me the next day, which they did but I missed the call, I returned the call and left a message and never heard back from them again after that. I know that this was our fault, leaving stuff behind but I would like to think that something that was left in a room would be returned or at least a customer would be contacted to say that they found something in the room, I was not expecting the hotel to pay for shipping or anything like that but it would have been nice to get the shoes back as they were definitely in the closet. I am very disappointed with both IHG and the hotel over this matter. March 12, 2015
  • 2015-03-30T11:03:06.422-05:00
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