Rated 4.0 out of 5 by 67
Rated 5.0 out of 5.0 by Edher4 Only one complaint
The overall experience was great. Our only complaint was that the breakfast buffet was cleared away before the designated time. My husband addressed the front desk staff to which the employee who was in charge of the buffet said she was NOT going to put anything back on the buffet. She had a very bad attitude. Fortunately, the hotel had their shuttle service go out and get my husband some breakfast for him. We were very pleased with this.
October 26, 2013
Rated 5.0 out of 5.0 by Steampunk Dallas Comic-Con
Since the convention is just right next door, you can't find a better place to stay. Will stay there again at next convention. Thank you!
October 12, 2013
Rated 5.0 out of 5.0 by Rob1969 Perfect!
The staff was VERY accommodating with shuttle service during Dallas Fan Days. The entire stay was fantastic. Staff was wonderful, and the breakfast selection was great. Thanks for a great weekend!
October 11, 2013
Rated 5.0 out of 5.0 by Nicas1 Excellent choice
My husband and I love the entire service at the hotel. The room was clean, nice location and the staff are very super nice.
September 30, 2013
Rated 3.0 out of 5.0 by donnieboy over price
poor service !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
September 27, 2013
Rated 3.0 out of 5.0 by crater punctually deficient
Average room and space, breakfast started late every morning, the happy hour beer was warm, and the television did not have volume on certain channels.
September 9, 2013
Rated 5.0 out of 5.0 by Howie57 Great Hotel Overall
Great location and easy to access when in this area for business or pleasure. Definitely will stay again if the opportunity arises!
September 8, 2013
Rated 3.0 out of 5.0 by Anissa Good room for the value
I would recommend this hotel but would advise non-smokers that the non-smoking room we had smelled terribly of cigarette smoke. The smell was embedded in the carpet. Otherwise the room was clean and the hotel grounds were kept nice. We had a bunch of loud kids running our hallway one night yelling but otherwise the noise was minimal. I didn't use the pool but it was clean and nice to look at.
September 4, 2013
Rated 4.0 out of 5.0 by CJB65 Confortable
I found this an ideal base for doing business near the airport. The facilities are what you would expect of a Holiday Inn.
August 26, 2013
Rated 4.0 out of 5.0 by beachlj Excellent service
Room was larger than expected. Was able to pick up food locally as I prefer to eat in the room although the local restaurants were very tempting. Access to light rail was very convenient and definitely a plus.
August 25, 2013
Rated 5.0 out of 5.0 by mx5scmiata Outstanding customer service!!!
I stayed at this hotel for a week because of some corporate training events. The hospitality provided by this hotel far exceeds other hotels in the surrounding areas. I discovered about mid-week that I had made an opportune choice in hotels and was extremely pleased with my decision to stay at an IHG location. The party is here.
August 16, 2013
Rated 5.0 out of 5.0 by raintreedrive Enjoyed my stay
Breakfast was ok. Eggs and omelet lack taste. We stayed due to trade show at Irving Convention Center. Wish there was a way to walk to Center. Unfortunately you had to use vehicle each time to go to the Center. Overall enjoyed our stay.
August 16, 2013
Rated 5.0 out of 5.0 by SSgt The room was awesome.
The room was the best I have ever stayed in. Only draw back was I paid more for a Sunday night than my wife did for a Friday night. I don't understand only a week apart. Was not given a military discount or one for me being disabled veteran.
August 15, 2013
Rated 5.0 out of 5.0 by Candice9873 Extremely Friendly Staff and Well Maintained
Extremely friendly staff Sienna, Ashley, Heather, and Brian are so helpful and friendly.
Everyone else there was a very smiling face and made my long stay better, I'm sorry I cannot remember everyone's name.
August 14, 2013
Rated 4.0 out of 5.0 by bochaco Very nice place, but the WiFi was bad in my room
I stayed there for 4 weeks and everything was perfectly fine except for the WiFi connection in my room. The WiFi connection was intermitent all the time during the 4 weeks in my room, it was being restablished every 5 minutes or so.
August 12, 2013
Rated 3.0 out of 5.0 by Jack90210 Uncomfortable bed
Bed hard as a rock. Air conditioner had a hard time keeping the room cool. Television choices were very limited. Breakfast wasnt too bad considering. Staff was very helpful and friendly. Had to go to the 5th floor to find an ice machine that worked. Value wasnt bad but only because I had a $45 discount on the regular room price.
August 9, 2013
Rated 5.0 out of 5.0 by OPA128 convenient location
great place for a quick stop over in texas. clean rooms and very comfortable.
August 9, 2013
Rated 3.0 out of 5.0 by Bababyl Passable
Hotel smells musty. Carpet in the room is stained. Hotel shuttle's A/C is broken and they won't repair it. Imagine riding it in 100 degrees weather. The food selection is poor.
But at least the staff is friendly.
August 8, 2013
Rated 4.0 out of 5.0 by devon50 comfortable bed
we had a very good stay, great breakfast very relaxing time. would recommend hotel to others,
July 31, 2013
Rated 4.0 out of 5.0 by LAChile Accomodations and Service
The hotel was quiet and clean. There was ample parking. The suite was roomy. The breakfast choices were limited, though. The service was excellent. My guest and I thoroughly enjoyed the Holiday Inn Express experience in Irving, Texas.
July 30, 2013
Rated 2.0 out of 5.0 by GSTroopETX Chain of problems :(
My family ALWYAS loves to stay @ Holiday Inn Express, so, I decided to stay @ the Los Collinas, TX property with my Girl Scouts. Upon arrival, the A/C unit in one room was broken. The manager requested I come to the front desk to get a key to a new room (because he was the only one there). The girls then moved themselves. Once they arrived @ the "new" room it had a big red stain the size of a cookie sheet in the middle of the carpet. The stain made good "ghost stories" because the girls were too tired to move again. The next morning the blow dryer was broken.....and another was brought to them, but, this is never a good thing when you have 3 tweens in one room! Later at breakfast, the waffle maker had a big handwritten sign stating, "Out of service" & the orange juice was out (promptly refilled when we finally found the attendant). Progressing to the pool, when we got ready to return to our rooms ~ there were no towels at the pool. I love Holiday Inn Express, but this property was a a nightmare!?!
July 18, 2013
Rated 3.0 out of 5.0 by WJ64 Room quality
We had dirty towels in our room. They were dry but had visible dirt on them. The air conditioning unit did not get cold so it ran all night. The next morning the breakfast area was lacking. The pancake machine was out of order. The bacon and egg trays were empty the entire time I was eating breakfast. In general, I was displeased with my stay which is not usually the case with Holiday Inn Express
July 14, 2013
Rated 5.0 out of 5.0 by Chief001 May stay there
May stay at the Holiday Inn Express in Las Colinas was one of my best trips. The friendliness of your staff,clean room & covience to the At&t training ctr. I will try to always book my room there. I have passed it the last 2 time to Irving but this time I had more time to detail my trip & it was the best choice for the budget. Thank you Holiday Inn Express/
June 27, 2013
Rated 5.0 out of 5.0 by MrEd2013 Wonderful Hotel
The staff were very friendly and knowledgable of the what to do and see in the Dallas / Fort Worth area. Breakfast was terrific, enjoyed the complimentary beer and wine during happy hour, this was a great way to end a busy day. Our room was more than what we expected. The swimming pool was clean.
June 19, 2013
Rated 4.0 out of 5.0 by Fabio73 good service, breakfast choices can be improved
Overall a nice stay, I would have liked a bit more choice for breakfast, especially proteins and fresh fruit. Staff was great and the room clean and comfortable.
June 8, 2013
Rated 5.0 out of 5.0 by onenaturalgirl Would definitley plan again
Great price and great location if you don't wish to be in the middle of everything but close enough for a short drive.
Full breakfast was convenient too. There were eggs, sausage, bacon, biscuits, cinnamon rolls, a pancake machine, juice machine, cereals with milk. Pretty much everything you need.
Loved that the room was spotless and like a mini suite, with microwave, wetbar and mini fridge. And those of you that appreciate good water pressure in the shower, they've got it.
The ONLY negative remark was the A/C unit in our room. It never really cooled enough to releive the stuffiness in the atmosphere.
June 3, 2013
Rated 4.0 out of 5.0 by nylou24 breakfast was lacking
My boys and I went down to have breakfast at 930 am, half an hour before breakfast ended. When we went down there was barely any food available, only thing we could eat was a few hot honey buns, toast, dry hard biscuits and pancakes. The eggs and sausage were empty and they were not refilled prior to breakfast ending. We eventually had to go into town and eat breakfast. Other than this problem with breakfast sunday morning, the hotel and staff were excellent. I would like to say that the young lady at the front desk, I believe her name was Heather (she has a nice tattoo on her forearm), was very helpful with directions. She even printed out dierections for me to make sure I did not get lost. I have traveled alot for business and vacations and she was by far one of the best and most helpfull Holiday Inn employee I have ever encountered.
June 1, 2013
Rated 1.0 out of 5.0 by Traveler4Work Not the best property I have stayed at
Had to switch rooms because found loose hairs on the bed spread. Had to call to get internet to work, property looks a little run down in the hallways going to the rooms. Food options were running out around 8:00 AM and no attendant seen until front desk called because guest kept going up to the desk to ask for things. Usually stay at Holiday Inn's while I travel and this location probably the worse I have stayed at. Difficult to get to property, had to circle around to get to hotel, only noticed one entrance into property.
May 30, 2013
Rated 4.0 out of 5.0 by KJ1953 Excellent room layout and customer service
My daughter had attended the nearby Comic Con at the neighboring convention center and we were exhausted from the long, hot day. Our room which was at the very end of a long hall was great because we were away from some of the other convention fans making it a little quieter than I had suspected it would be. We slept well with no disturbances (not even the payment receipt that had been slipped under our door during the night.)
Breakfast the next day was better than complimentary--It was delicious and filling. None of the hotel personnel pushed us to get on our way even though the check out time was looming.
Wish we had thought to bring our swimming suits to wear for a swim in the pool that was only about 20 feet below the hotel window in our room.
I would love for the hotel to have had a small café in it so that we wouldn't have had to get back in our car and go out for food when we were so tired (yet still starved)
Anyway, I thought your personnel was personable and were there whenever we needed them.
May 29, 2013
Rated 5.0 out of 5.0 by cannonduo Great stay!!
Stayed at the Holiday Inn Express next to the Irving Convention Center while attending a conference. Walking path to convention center was nice, instead of driving and having to pay to park. Stayed in a king suite and it was nice and comfy. Had a mini fridge, microwave and a wet bar. Plenty of room for husband and I. The only thing I did not like was the small bath vanity. It was not very big for all of our toiletries and was a little high. Other than that, the hotel was great and we do plan on visiting and staying again. Thank you HIE!!
May 25, 2013