Rated 4.5 out of 5 by 57
Rated 2.0 out of 5.0 by MsSal staff and service
I reserved a room at this hotel for the evening of the 15th of March and for the 23rd. My stay on the 15th was comfortable. However, when I called on the 21st to cancel my reservation for the 23rd, I was not able to get a refund for the room. I explained to the representative that I was stationed at Ft Bliss and was able to catch a flight out of Killeen on the 24th so I didn't need the room. I only reserved the room because I would be flying early in the morning on the 24th to El Paso but flying out of Killeen was more convenient. It's unfortunate I am a Priority Club member and usually reserve rooms at Holiday Inns. This was by far the worst experience I have had with Holiday Inn. Next time I will go with Residence Inns and/or Marriott. I will definitely not be returning to this hotel.
April 4, 2013
Rated 4.0 out of 5.0 by Malord Very nice stay!
I thought the desk staff was very friendly and nice. So was the van driver. My room was clean ( always appreciate that!), comfortable and quiet! The morning breakfast was sparse but for free, it wasn't too bad. I'd stay here again. I really would!
April 1, 2013
Rated 5.0 out of 5.0 by TravelinTech Outstanding Hotel
I stayed at this hotel for 9 days on business travel. My room was a King suite, which had a 42" HD TV and sofa. The hotel and room was well cared for and very clean. The gym equipment was in good repair and functioned well. The laundry facilities were clean and well kept as well. The breakfast options were as good as they get at this brand of hotel. This is one of the best Holiday Inn Expresses I have stayed at.
The Red Lobster in the parking lot is definitely a big plus.
I would definitely stay at this hotel again.
March 25, 2013
Rated 5.0 out of 5.0 by Skip433 Conveniently Located For An Early Morning Departure From DFW
Pleasant enough for a 1 night stay when departing early. Convenient restaurants in walking distance.
March 24, 2013
Rated 5.0 out of 5.0 by Anet Best Stay near DFW Airport
We stay at this location every time we fly out of DFW. The staff are very friendly and professional. Their rooms are clean, comfortable and roomy. We always get a great nights sleep there. The shuttle to the airport is very convenient; No hassle trying to get in and out of the airport or trying to find parking there.
March 15, 2013
Rated 4.0 out of 5.0 by RonsPriorityComment Clean, efficient, close to the airport
I stay at this hotel when I have to catch an early flight back from Dallas. I am usually late getting in but there is a Red Lobster right next door (which is busy but you can get in by sitting at the bar for dinner. Inevitably, I miss any of the breakfast bar at the hotel with my early morning flights but it looks pretty basic . The rooms are an odd layout, but quiet and clean. All in all a serviceable hotel with gas stations nearby. The back way to the airport car rental return is right down hwy 161 beside the hotel so you can get there quickly in the morning. It's not really a 'vacation' hotel, but serviceable for business.
March 13, 2013
Rated 5.0 out of 5.0 by CharlieXIII Comfortable and convenient to the airport!!!
The hotel was close to the airport, very convenient... room was clean and comfortable. Staff very nice and professional. If the need arises I will stay at this hotel again. Thank you!
March 2, 2013
Rated 5.0 out of 5.0 by Sambor Stranded in Dallas
We were stranded because of a blizzard in Missouri for 2 days. After waiting for over an hour for a shuttle from another hotel, the HIX shuttle stopped and offered us help because he had driven by us twice. We were at the hotel in minutes and were well taken care of - even a shuttle to Walmart for supplies. All of the staff were great and we would highly recommend this hotel
February 28, 2013
Rated 5.0 out of 5.0 by renae Wonderful staff
Recently stayed at this Holiday Inn. I normally lodge at Hyatts or Hyatt affiliatted properties. I was impressed with every apect of this hotel from staff to location(as far as easy access) to ammenities to cleanliness. Would most definitely recommend to anyone needing accomodations in Ft Worth area.
February 20, 2013
Rated 5.0 out of 5.0 by Nevv Our Best Holiday Stay
Stayed in 7 hotels during our vacation in different cities.All were good.This one was great.Shuttle service was Excellent..
February 16, 2013
Rated 5.0 out of 5.0 by dlr37 Overpriced compared to other, nicer HIE's
Same amenities as other HIE's but not as nice (and overpriced)as other's that I've stayed at. Maybe due to it being so close to DFW airport, I don't know. Room clean, quiet. Bed comfy, slept well. Nice bathroom. Hot, fresh continental breakfast. Fitness center small and needs free weights.
February 11, 2013
Rated 5.0 out of 5.0 by Business2013 Business2013
I had to make reservations at the last minute, staff was friendly, great customer service and the rooms were very clean and comfortable.
January 7, 2013
Rated 5.0 out of 5.0 by Workslot Wonderful Place
I loved staying at the holiday inn. I would have given them excellent on everything but it did take us a little longer to check in (part my fault). I was there for work and my manager reserved the rooms but since he was not the one staying I chose to put the reward points under my name instead of letting them go on his so the front desk staff had to move everything aroundand one of the ladys was being trained. Other than that I had a great time and a wonderful stay.
January 7, 2013
Rated 5.0 out of 5.0 by MARTYH610 The best Inn for travelers...
This hotel is closest to the South End, where the rental car center is located. It was easy to top off the tank, turn in the car and take the shuttle to theback to the hotel, and rest for a morning flight The driver was top notch, among the best I've seen.
I may stop in here next time I fly in.
December 18, 2012
Rated 5.0 out of 5.0 by dlspark great service - wonderful stay
Great experience- shuttled to and from the airport- wonderful service-
November 8, 2012
Rated 5.0 out of 5.0 by JennRo Great Hotel
Loved the hotel and the King Suite was beautiful! Very clean and comfy and the staff was great. The price for my added-on day was a bit high compared to other hotels in its class and would likely be the only thing preventing me from staying here again.
November 7, 2012
Rated 5.0 out of 5.0 by DesertCurt Always a clean and comfortable room.
I enjoy staying at this express hotel as I know I will get a clean and comfortable room. Will be coming back next trip.
October 29, 2012
Rated 3.0 out of 5.0 by pehass2 Great Service, needs some tweeks
The staff and service at this hotel was first rate, no issues at all there, the rooms were clean and well equipped.
My only issues were as a business traveler were:
a) slow and intermittent wireless internet.
b) lack of power outlets in the room, had to unplug lamps and clocks to charge phone and laptop/tablets etc. (other hotels have begun to install power strips etc...)
c) very limited TV channel selection, worst I have seen at a hotel in a long time.
The staff and service more than made up for the shortfalls, but it is something to hotel should work on.
October 22, 2012
Rated 2.0 out of 5.0 by Skippy10 Not worth the $
The was a recently updated Holiday Inn Exp.
The service was poor, elevator door opens and closes twice then is as slow as I've seen anywhere. I had breakfast one day, they employee working breakfast let all the normal items run out then replaced them 30 min later with cold eggs, rolls and sausage.
The rooms were OK, my bathroom was one that I wish I could forget!
Internet was slower than dail-up.
There is nothing that would encourage me to stay at this hotel again!
October 12, 2012