Rated 4.5 out of 5 by 175
Rated 2.0 out of 5.0 by celticdi Not up to expectations
I usually choose Holiday Inn Express. In general I know what to expect, and am happy with my experience. I chose the Jackson one based on this, even though the price was higher than the local competition.
It was very disappointing for several reasons - the room directly across from the Laundry/Break Room with a dryer that make an intermittent high-pitched tone; sheets that were badly pilled to the point of discomfort, and my room not being made up on Saturday.
When I complained, the staff person at the front desk made no offers to help. (Change room, etc.)
June 23, 2016
Rated 3.0 out of 5.0 by KimR9950 Pool
Called before booking room at this hotel. I was told the pool and hot tub would be open by the time I arrived.
They were both under construction when I arrived.
Cleaning staff did not service my room
June 22, 2016
Rated 5.0 out of 5.0 by Spider Murphy Comfortable bed and great service.
It's a very comfortable hotel in a historic location.
June 21, 2016
Rated 5.0 out of 5.0 by 49er visitor restful room and bed
I enjoyed the two day stay at the Holiday Express, Jackson, CA. The room was very clean, the bed was comfortable and the shower was great at the end of a long day. The morning breakfast was just right and very satisfying to begin the day. Unfortunately, the pool area was out of service during our stay. The only ding was our slow check-in process.
June 18, 2016
Rated 5.0 out of 5.0 by CityGirlBernie Enjoyable!
This is an excellent location in proximity to restaurants and the hotel itself is very good. Nice staff, decent breakfast, good bed and linens, and quiet accommodations.
June 13, 2016
Rated 5.0 out of 5.0 by Gustoval Another Great Stay
Enjoyed another great stay in this hotel. We really like its central location to Gold Country towns.
June 8, 2016
Rated 3.0 out of 5.0 by gv traveler Average
Bed squeaked! Problems with return of left items. Upon returning to the hotel after dinner we found the back door of hotel had rug under door which left the door open so anyone, even without a key could enter the hotel.
May 23, 2016
Rated 5.0 out of 5.0 by catir Comfortable bed and great service
The hotel was very clean and the staff were very helpful and friendly.
May 23, 2016