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Rated 4.6 out of 5 by 421 reviewers.
Rated 3.0 out of 5.0 by Nice place Nice place, good location, clean. Seems a little pricey for the area. Had problems with the tub not draining as well as the sink. August 24, 2015
Rated 5.0 out of 5.0 by Great Experience Really a great stay with your people at the Hotel. I will be coming back in the next two weeks. The staff was very friendly and informative to all of my needs August 24, 2015
Rated 5.0 out of 5.0 by Clean, Quiet and Comfortable Check-in was quick, staff was friendly and helpful, room was clean and ready, August 21, 2015
Rated 4.0 out of 5.0 by Good overnight stop Very good overall experience. Good location and easy access to restaurants. August 21, 2015
Rated 5.0 out of 5.0 by Above and Beyond While traveling through Jackson, TN, I had an incredibly bad experience with my transportation, and was effectively stranded at the hotel. Pulling myself together, I went down to the front desk to ask for some problem solving assistance. I was greeted with courtesy, sympathy and a genuine desire to help from the front desk staff. My computer and phone were no longer available to me (and we all know how important those are today). so the staff made bus reservations for me and printed out the tickets. Because I had no way to get to the bus station, they also called the local taxi service and made a reservation for the next day. With the basics of how to get home taken care of, I was able to get a decent nights sleep and better able to face the stress of the following days' travel experience. My heartfelt thanks to the staff at the front desk. August 20, 2015
Rated 5.0 out of 5.0 by Extremely nice staff and good hotel It was my first time that I've stayed at this facility since I am often in town for business. I usually stay at another facility in Jackson but decided to spend a few days here, since my platinum membership allowed me to stay there with points. I was surprised of the rooms and the facility over all. Next time when I am in town for business, I will surely check in here and reconfirm the positive experience I made during my vaction time here! The staff was super friendly and did everything to make my stay valuable and nice. That was another positive thing here. Overall I appreciated the service of the staff and will come back for sure! August 17, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great breakfast choices. Out of all of the hotels and resorts that I have ever stayed in, IHG's beds are by far the most comfortable! I was also happy to see a refrigerator and microwave in every room. Something that you don't see everyday when it comes to hotel rooms unless ordering a suite. The breakfast choices were also very accommodating to different tastes and likes. Thanks IHG! August 17, 2015
Rated 5.0 out of 5.0 by close to where we needed to stay We love this hotel because its near our kids College. Its easy to come and have a great nights sleep. Everything is always clean, and quiet and very friendly. August 14, 2015
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