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Rated 4.7 out of 5 by 299 reviewers.
Rated 5.0 out of 5.0 by Good Value Hotel off I-40 in Jackson, TN This is a great hotel to stay at if you do not mind a large shower as oppose to a tub and shower combination. I am told that they have double queen bedroom with tub. I just wished they had a tub and shower combo in some of their suites with a king size bed. All else was top notch deserving of a top score. January 20, 2015
Rated 5.0 out of 5.0 by Beautiful, Clean Hotel--just as I expect from HInn Express We found the hotel to be what we have come to expect in our travels--we ALWAYS look for Holiday Inn Express first when we have to travel. Just 2 things that we would mention: 1. Most HIE have a laptop board in the room--this one did not--it's minor but would appreciate if there were more uniformity in rooms of HIE. 2. Upon check in we were given the choice of 300 points or a goodie bag...we have alway just been given a goodie bag--it was not clear if we were being given extra points or if we would lose points if taking bag--really? It's usually 2 waters and a cookie? January 20, 2015
Rated 5.0 out of 5.0 by Love,Love,Love Loved the area, people,and place. My room was very refreshing , clean, and comfortable. I would recommend this property to anyone. January 14, 2015
Rated 4.0 out of 5.0 by Good hotel for business travel I like this hotel very much and will continue to stay her 4-5 times per month. January 12, 2015
Rated 4.0 out of 5.0 by Reliability We always pick the IHG family because it generally stays true to form. Some strive harder than others to maintain good quality and the hotel at Jackson does a good job and I would be happy to stay at this location again. January 10, 2015
Rated 3.0 out of 5.0 by Good room but no bathtub Be sure to check when you make reservations if you need a bathtub. There were no bathtubs in this hotel. Otherwise it was a very nice stay January 8, 2015
Rated 5.0 out of 5.0 by Best ever! Everything from check in to check out was fantastic. The room was perfect, the staff was pleasant and housekeeping was very attentive. Loved the entire experience. Management couldn't do a better job! Thanks for making our trip so relaxing! January 7, 2015
Rated 5.0 out of 5.0 by Great Service provided by staff The hotel staff are very friendly and provide outstanding customer service. I have stopped at the location several times over the years and have always been impressed. January 4, 2015
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