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Rated 4.7 out of 5 by 344 reviewers.
Rated 5.0 out of 5.0 by Predictably Comfortable Have stayed here several times and it is always a great experience. The staff is warm and the rooms are nicely kept. April 13, 2015
Rated 2.0 out of 5.0 by Clueless front desk I recently needed to reserve two rooms as we passed through the area, so I called hotel directly. Prior to offering my high account number the hotel staff said there was only a standard room available and one deluxe. We discussed the rates and he offered the deluxe as an upgrade, so I reserved both rooms. Upon arrival, he said he didn't reserve it. So, now there were two standard rooms available. So to show good will, he reduced my rate on one room and gave me my 300 points for not receiving a snack bag. Upon inspection of my bill after checkout, no discount or extra points...go figure. The hotel is conveniently located, always clean and quiet. The breakfast selection is step above most holiday inn expresses because they offer a non-fake sweetener yogurt and bagels. Parking can be a challenge if you have larger vehicle or trailer. April 9, 2015
Rated 5.0 out of 5.0 Best place to stay in Jackson TN Nice clean quite place to relax after a long day. Rooms always look and smell clean. Staff are very friendly always making you feel welcome. April 8, 2015
Rated 5.0 out of 5.0 by Quiet room / comfy bed After driving all day, it was great to find a very comfy mattress and pillows to sleep on, and we were actually pleasantly surprised that, even though we could see the interstate traffic from our window, it was very quiet in the room! April 8, 2015
Rated 5.0 out of 5.0 by Leisure The stay was great and very relaxing. Employees were very professional and polite. The overall hotel was clean. April 8, 2015
Rated 4.0 out of 5.0 Great Staff, Nice Hotel I usually find Holiday Inn Express a consistently clean and well maintained hotel chain during my frequent travels. This hotel in Jackson, TN was no exception. The staff was friendly and helpful. The rooms were clean and beds comfortable. Also breakfast was better than average. April 8, 2015
Rated 5.0 out of 5.0 by Very nice hotel great experience, close to restaurants and the highway April 3, 2015
Rated 5.0 out of 5.0 by Quiet restful night, good stop over or business stop Pros: No issues. Plenty of parking Great clean property Conns: Pool is located outdoors No hot tub in the common area of the pool. April 2, 2015
  • 2015-04-17T14:10:23.295-05:00
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