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Rated 4.6 out of 5 by 247 reviewers.
Rated 5.0 out of 5.0 by Found Heaven at the end of a long day. After traveling in the rain all day, your motel looked like heaven to us. Couldn't have asked for more. The bed was comfortable, the room clean. The breakfast the next morning was exceptional. Thank You so much. October 15, 2014
Rated 5.0 out of 5.0 by Brand New, Great Staff, Comfortable Room This was a last minute stop and it couldn't have been better. The room was neat spacious and comfortable. The price was reasonable. Breakfast was neat and orderly, but the same as every other Holiday Inn Express. October 13, 2014
Rated 5.0 out of 5.0 by My Stay at the Holiday Inn Express NE Jackson, TN This is a nice hotel that is very well maintained. Everything went as we expected during our stay. I would recommend staying there again. October 13, 2014
Rated 5.0 out of 5.0 by Great stay Overall great hotel. Safe, clean, good breakfast, comfortable and friendly staff October 13, 2014
Rated 5.0 out of 5.0 by Great beds Booked the room on the road while traveling and the room had the best beds ever. October 11, 2014
Rated 5.0 out of 5.0 by My Stay My stay with this Holiday Inn Express was relaxing and stress free. The staff were very accommodating and the amenities were available and clean. I would definitely recommend this hotel and I will continue to stay here while in town on business. October 6, 2014
Rated 5.0 out of 5.0 by Fantastic staff, very clean hotel The staff went above and beyond to meet our needs during our stay, the hotel, public areas and especially our room we VERY clean - overall very Professional experience. October 3, 2014
Rated 5.0 out of 5.0 by Good Night's Rest Needed a good quiet night's sleep after a long day's drive. Got that and a very good breakfast next morning. Have enjoyed my stays at HIE more this trip so far, I believe than on previous stays. October 2, 2014
Rated 5.0 out of 5.0 by Overall great place to stay Amenities were just what we expected. The general areas and the room were clean and comfortable. Staff was great. October 2, 2014
Rated 5.0 out of 5.0 by Like sleeping at home The bed was very comfortable. The air conditioner maintained a comfortable temperature which was nice. The room was clean and the staff was very friendly. September 29, 2014
Rated 5.0 out of 5.0 by Clean and comfortable My first concern when staying in a hotel is the cleanliness and Holiday Inn Express has it together. I felt comfortable and safe at your hotel. The food areas and restrooms were clean and that is a priority. Thank you September 25, 2014
Rated 5.0 out of 5.0 by Relaxing This was the most relax full stay I've had in a long time. Quiet, comfortable, and friendliest hotel I've ever stayed in. You get a 10 from me. September 23, 2014
Rated 5.0 out of 5.0 by Whole Experience I really had a great time, I was able to relax, your staff are top notch, it was great. September 23, 2014
Rated 5.0 out of 5.0 by Outstanding Service Service and staff were very accomodating. the hotel was very clean and the facilities were awesome! The breakfast was very fresh and the staff working there are all very kind. My stay at this hotel was a very good experience. September 23, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. This hotel was very new and we enjoyed the stay. The bed was very comfortable and the room was large with a sofa. The staff was helpful with our document needs. The only draw back would be that they are not pet friendly. Our dog did not travel with us this time, but in the future it would be nice to be able to stay here with our dog. September 18, 2014
Rated 5.0 out of 5.0 by Great Staff Was greeted by a great staff. They were friendly and was happy to tend to my needs. Quick check in without no complications. The breakfast attendant the next morning was also very friendly and attentative when I asked for a certain breakfast item. Room was nice and clean. This place was A in my book. As a platinum member, I've stayed at several HIE's and this one is at the top of the list. Thanks for a enjoyable stay. September 17, 2014
Rated 5.0 out of 5.0 by Have stayed before, would stay again. We stayed at this hotel several times while our daughter was in school at a college in Jackson. The staff has always been very friendly and helpful. Have stayed several times in the past and if the need arose would stay again. September 17, 2014
Rated 5.0 out of 5.0 by Business Stay The rooms at this hotel are very nice. Staff is friendly. I have stayed at this hotel before and will stay again when I'm in Jackson. September 17, 2014
Rated 5.0 out of 5.0 by Great stay at HE Express Jackson TN One of the best hotels in Jackson, TN. Near the Jackson Generals Ball Park with a friendly staff and awesome breakfast. September 16, 2014
Rated 5.0 out of 5.0 by Good Experience The hotel was very clean and updated. I believe it was just recently built. The staff at the front desk was polite and worked quickly to get my room. The woman working the breakfast was also polite and asked how everyone was doing and if they needed anything. I will definitely stay here again when I am in the area. September 12, 2014
Rated 5.0 out of 5.0 by Great place. Comfortable beds, atmosphere is very friendly. Family fun all around town. Close to shopping, restaurants and baseball fields! Will stay here again! September 10, 2014
Rated 5.0 out of 5.0 by Kaity helped make stay greater The desk personnel do so much to make or break the stay. Laity was one person who made the stay much more enjoyable. Her personality and grace added to a pleasant stay. The room was great and the breakfast was the same as with all HIE. September 10, 2014
Rated 5.0 out of 5.0 by Excellent experience As a frequent traveler, this is one of the best hotel experiences I have had. The comfort of the room (space, sleeping accommodations, amenities such as a refrigerator and microwave, etc.) was exceptional and the customer service was wonderful. Overall, I was very impressed with the cleanliness of the hotel and my room as well. The location is another bonus, as it is nearby Interstate 40, restaurants, and a grocery store. Kudos to the Holiday Inn Express and Suites in Jackson for a job well done! September 9, 2014
Rated 5.0 out of 5.0 by Oasis of rest and relaxtion! I found this hotel to be very clean and modern. Staff were both attentive and friendly. Guest room was very clean and comfortable. Had a great nights sleep in a very comfortable bed. Enjoyed a tasteful breakfast the next morning in a very clean eating area. Would definetly stay here again. September 9, 2014
Rated 5.0 out of 5.0 by Love the hotel not the fire alarm Really enjoyed the hotel room. Staff was very attentive. Room was thoroughly clean. I have come to the conclusion that breakfast at a hotel buffet will always be sub-par even in comparison to McDonalds. I would recommend this hotel to anyone traveling to Jackson. Very easy access. The only distraction was the fire alarm, not a problem was a false alarm just annoying. Very convenient to an excellent Asian restaurant. September 8, 2014
Rated 5.0 out of 5.0 by Great Service Reminder to clean air vents for each quest. I always travel with disinfectant wipes to clean dust off air vents. September 3, 2014
Rated 5.0 out of 5.0 by trip away from home Everyone was super nice and everything was clean and in working order. September 2, 2014
Rated 5.0 out of 5.0 by Great place to stay Stayed here for one night while traveling from Mississippi to Ohio. Checked in late and the front desk had everything ready when I arrived. Room was very clean and the AC was turned on so I did not have to wait for the room to cool down before I went to bed. Good breakfast in the morning. Overall a very nice place to stay, I will stay here again in the future! September 1, 2014
Rated 5.0 out of 5.0 by Juec stay Good facility, great staff would stay there again when in the area. Very easy to make reservations and check in and check out was bvery easy. the room was very confortable and pleasant. Holiday Express and IHG hotels are my choice of accomodations when I travel. I have always had qa b=good experience at Holiday Inn Hotels and would reccoment them to all my friends. September 1, 2014
Rated 5.0 out of 5.0 by Good sleep, quiet room During my one night stay I was able to get a good night's sleep since the room was very quiet.and the bed was comfortable. I went to breakfast about 20 minutes before it was scheduled to end and the hot food selection was very limited. August 28, 2014
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