Rated 4.6 out of 5 by 123
Rated 5.0 out of 5.0 by Baseballmom2002 Great stay
I have stayed at this Holiday Inn Express several times, mostly with my son's baseball team, but this time on business. I have never been disappointed. The bed was very comfortable and the bathroom was neat and clean. The cinnamon rolls at breakfast were wonderful and the lady working breakfast was very friendly and attentive. Although my budget is generally limited, and HIE is a little bit above my price range, it is worth every penny. I recommend HIE and look forward to staying there again during baseball season.
September 25, 2013
Rated 5.0 out of 5.0 by KayeBearKaye Excellent
All my guests that stayed at the hotel said they enjoyed themselves. Everyone had a good time and enjoyed their stay. Breakfast was good, clean room, great price and of course everyone was pleasant. Thank you for treating my guests very nice for the weekend of our wedding.
September 24, 2013
Rated 4.0 out of 5.0 by Duckhunter Nice room
Nice clean rooms, price a little high. Thanks for upgrade most of the time I don't get it.
September 21, 2013
Rated 4.0 out of 5.0 by Afchief Nice Hotel. but overpriced
Stayed at this hotel a few days ago and it is pretty nice overall. Great staff and nice rooms. However, the hotel is overpriced for a HIE. I travel over 200 days a year and I do not see these type of HIE prices unless the hotel is in a resort area and Jackson TN is no resort area. I stay in a lot of HIE throughout the country and there is nothing in this hotel that makes it stand out from the others. Also, I DID NOT like the extra charge on my credit card ($190.00) to make sure my credit card company pays the bill. As a priority club platinum member who has a priority club visa card this is an INSULT. I never had this happen at other HIE, so why here? Because of this, I will probably continue driving to Nashville or Memphis depending which I'm going to avoid this hotel.
September 21, 2013
Rated 3.0 out of 5.0 by Depdawg17 Little overpriced
Hotel was good and accomodating. However, it was a little overpriced for the area. We were attending an immediate family members funeral and there were no bereavement rates...only full rate. Our family's house was full and we needed a clean place to stay. It was very nice and convenient but as stated previously, a little bit overpriced. I was a little disappointed withthe breakfast as well.
September 11, 2013
Rated 5.0 out of 5.0 by happy7453 Just perfect for our needs.
This is the first time I have taken the time to write review. My husband and I were driving from Texas to Maryland and this was the place I chose to stop at coming and going. The staff was excellent and friendly. The bed was great and we were exhausted and slept like babies. The breakfast was served starting at 6:30 and we were leaving at 6:00 my husband ask if we could get coffee and she said take anything that you want and wish us a safe trip. Anytime I am going to travel by this Hotel I will make sure I will be staying here.
September 11, 2013
Rated 5.0 out of 5.0 by RADII THE BEST HOLIDAY INN EXPRESS IN NORTH AMERICA
This has to be the best Holiday Inn Express in North America.
The design and layout, many little things make this property a standout.
The business centre elevated and incorporated into lobby.
The large walk in showers in the rooms.
The attitude of the front desk staff.
All in all :
EXCEPTIONAL and OUTSTANDING
September 6, 2013
Rated 5.0 out of 5.0 by Richie19 Facilities, food and staff
We truly enjoyed our stay at the Holiday Inn Express in jackson, TN. The hotel was easily accessible.. The room was great. The breakfast was delicious. The staff was cordial, helpful and made a special effort to makee things confortable and convenient for the guests. Tha manager was super. I give both the faciltiy and the personnel a ringing endorsement I definitely recommend this hotel to other travelers and if I am in this area again, I most definitely will stay here..
September 5, 2013
Rated 5.0 out of 5.0 by Cactus2013 Great Welcome!
Darius was so cheerful and genuinely glad to see us! What a nice feeling to be welcomed as we were. Great ambassador for this hotel!
September 4, 2013
Rated 5.0 out of 5.0 by RoRed Guest Experience Rating
Thank you for the cleanliness of your hotel. It is always a pleasure when I stay there.
September 3, 2013
Rated 5.0 out of 5.0 by 67Chevy Awesome place to stay
Very clean, wonderful staff, the beds were comfortable, enjoyed our stay.
September 2, 2013
Rated 5.0 out of 5.0 by pan2013 Excellent Stay
Clean and quiet property, with a walk-in shower, and friendly staff. Breakfast is above average for an express inn, with more than just breads and pastries. The only minor issue is that the WiFi in the room was a bit slow. But, overall, a good value. I highly recommend this HIE, if you stay/stop in Jackson, TN.
September 2, 2013
Rated 5.0 out of 5.0 by Steve2B Our Favorite Holiday Inn Express
We have stayed in Jackson, TN many times and it gets better each time. We think Jackson had the most comfortable bed in the chain. It is always immaculate, tall of the people are very wecoming and very dedicated. The breakfast is lways very well prepared, the lady that cares for ie is very good. They have the best breakfast they never run out of the food, the coffee. Like I said we always look forward to staying there.
Steve and Janet
August 29, 2013
Rated 5.0 out of 5.0 by busrob50 Excellent stay
Room, service, food options, excellent could not have asked for a better stay Access to a real gym is an added bonus.
August 25, 2013
Rated 5.0 out of 5.0 by GrandOmi Best stop on vacation ever!
My husband, and adult daughter and I had a 3 week vacation across the mid to Eastern States. We stayed at several Holiday Inn's during this time. This is one of the BEST! We enjoyed this stop at Jackson last year and planned our vacation around it, to stay there again going out and coming home. It was not a disappointment. Again the staff was wonderful, especially the kitchen "lady" was so cheerful, it made our mornings so nice. Food excellent!, Bed's soft, clean.
We have stayed in much more expensive hotels and have not been as pleased as we were at your Jackson, Tennessee Holiday Express. We'll be back!
August 23, 2013
Rated 4.0 out of 5.0 by UnionUniversityMom Excellent Service
Every time we stay in Jackson, Tennesee, we are treated well by the staff at Holiday Inn Express, especially Carmin and Craig, who we have dealt with in person and by telephone. These two employees are friendly, pleasant, and very accommodating.
August 22, 2013
Rated 5.0 out of 5.0 by Johns64 Nice location
The hotel is located very conveniently off of I-40 and there are many newer restaurants popping up in the area. Overall, this location seemed safe and clean.
August 22, 2013
Rated 5.0 out of 5.0 by Steve7up Very friendly staff and comfortable room
My wife and I spent two nights at Holiday Inn Express in Jackson Tn. First, they upgraded us to a suite, was not expecting that. We ask the front desk for entertainment and dinner recommendations. They were very helpful, offered many choices. Or as many as you can in Jackson Tn. There is not a lot to do there but that was ok. The weather was great and we spent the day poolside. The pool was very clean and had a nice patio area. The room we had was large and clean and comfortable. A very nice place to stay for a short weekend getaway.
August 16, 2013
Rated 5.0 out of 5.0 by ADOle Superb
Easy access, near most of what one should do or want to do
August 15, 2013
Rated 5.0 out of 5.0 by 369Tex Our stay
My family and I were traveling back to our home in Texas after having spent a week in Washington DC. We were driving and decided to stop after spending almost twelve hours in the car. We chose Holiday Inn Express based on the price and photos that we saw online. After arriving, we knew that our choice had been the correct one! While my wife worked out in the workout room, my son and I spent some time out in the pool just unwinding from our long day in the car. We slept great that night and had a wonderful breakfast the next morning. By the time we hit the road, we were refreshed and ready to tackle the final day of our travels. We would highly recommend this hotel and will not hesitate to stay at a Holiday Inn Express in the future. Beautiful facility, great location and fantastic experience!
August 13, 2013
Rated 5.0 out of 5.0 by kberry Current Students
We brought a group of 34 in on our way to Louisville, KY. Got in extremely late, rooms/keys were ready and waiting. Nice cool, clean, comfortable place to lay our heads before moving on the next morning. Thanks Holiday Inn!
August 12, 2013
Rated 4.0 out of 5.0 by kayetal enjoyed visit
Good was the location and area for m family needs. Negative was the pancake maker never worked and the housekeeper needs to learn people skills and how to clean better
August 8, 2013
Rated 4.0 out of 5.0 by Maudie10 Comfortable
On my vacation I stayed a 3 Holiday inns. One at Beaux Bridge LA, One in MS and this one. Everthing was great except the breakfast. The had carbs but no protien. My husband is hypoglycemic andneeds the protein. The other had very good breakfast so I was a little dissapointed. The room was very clean and comfortable. I would probably stay here agaon and bring a protein drink for my husband.
August 5, 2013
Rated 4.0 out of 5.0 by mwflanery July 2013 Stay
The stay was my second and all was well except getting charged for the room when it was directly billed. I've had to call twice already in getting the money returned back to me. It has yet to happen as of today, July 31, 2013 when I was told that it had been debited back to my card.
Other than this issue, I am pleased with the property and the stay.
July 31, 2013
Rated 4.0 out of 5.0 by Giselle24 Great stay
Had a great stay at this hotel. The rooms are spacious and clean. Everything appeared to be new. The microwave oven and fridge were a plus. Hallways and parking lot are brightly lit. Friendly staff members include Craig. This hotel is right near a variety of places to eat. There's a grocery store and Dollar Tree within walking distance. Can't beat that.
July 28, 2013
Rated 5.0 out of 5.0 by Denise8085 Excellent property
Great room and a great staff. Would highly recommend.
July 24, 2013
Rated 5.0 out of 5.0 by PAR2013 Consistent
As with my previous visits to this property, the accommodations were clean and comfortable, the noise level was low, and the staff was pleasant and attentive. No problems at all.
July 24, 2013
Rated 5.0 out of 5.0 by daddyj comfortable and convenient
Poor lighting in bathrooms.
Was not given a copy of itemized bill upon checking out. Clerk
told me since I had book rooms on line that I would receive
one by e-mail. Have not received yet.
July 20, 2013
Rated 5.0 out of 5.0 by Happytraveler57 Immaculate, comfortable, excellent manager
We stayed here in June for four nights while we were in town for our nephew's wedding. Our children and parents decided at the last minute to join us and Cynthia, the manager, bent over backwards to get everyone's rooms ready early so we could dress for the wedding.
We were very impressed with the cleanliness of the rooms (I'm a bit fussy as is my mom) and the fact there was always someone in the halls cleaning. I've never seen that before, even at a Holiday Inn, which is where we normally stay on trips.
The hotel is located in a new, clean area. Excellent place to stay.
July 15, 2013
Rated 2.0 out of 5.0 by Jim77 jim77
We arrived at the hotel and 4:15 PM after driving all day. Check-in time was 3:00 PM but we were not able to get into the room until 5:00 PM so we got off to a bad start. The desk clerk could not speak good enough English to be understood so should not be the first contact with guests. At check-out I asked for the manager to call me to discuss the issues with our stay but I never receiver a call.
July 14, 2013