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Rated 4.7 out of 5 by 266 reviewers.
Rated 5.0 out of 5.0 by SB Wrkg in Jax I think that the property is well run and very respectful......The price seems little steep August 19, 2014
Rated 5.0 out of 5.0 by comfortable bed poor food quality of food was poor buscuts were extremely hard August 19, 2014
Rated 5.0 out of 5.0 by Jackson Holiday Inn Rooms were very clean. Best hotel in area. Batteries in keylocks need to be changed. August 19, 2014
Rated 5.0 out of 5.0 by Great Place to Stay I stay here everytime I am in Jackson. If I can't get a room here I am very disappointed. The rooms are clean, the staff is friendly, and considering it is next to the interstate it is very quiet. The breakfast is good also. August 16, 2014
Rated 5.0 out of 5.0 by Clean updated hotel I enjoyed my stay. The staff was very proffesional, courteous and friendly. The lobby area was clean and updated but the elevators could have stood a good vacumming and kinda smelled. Other than that, the rooms were clean, updated and the bed slept like a dream. I travel a lot in the Jackson area on business and will be using this hotel again. August 15, 2014
Rated 4.0 out of 5.0 by Great place to rest. Hotel was very clean, staff very helpful. They need to improve their internet service, it was slow and didn't care much for the daily wireless password changes. I would stay here again. August 15, 2014
Rated 5.0 out of 5.0 by Great job Staff and GM top notch every time I stay at this property. Keep up the good work... August 14, 2014
Rated 5.0 out of 5.0 by great hotel hotel was very clesn, staff very helpful, great location, if you are planning a trip to Jackson , you wont regret staying here August 14, 2014
Rated 5.0 out of 5.0 by Exceptional! Everyone on staff were very professional and all had pleasant attitudes. Rooms were exceptional. Comfortable and clean. The pool was a great place to relax and enjoy the clean, cool water. Lots of areas outside to sir and enjoy the sunshine. August 13, 2014
Rated 5.0 out of 5.0 by Great amenities, location and service This hotel is in a great location. Staff is friendly and courteous. Room was clean and spacious. Was attending an conference and took the family along. They loved it. Have several more upcoming conferences in the same area and intend to return to this hotel. August 10, 2014
Rated 5.0 out of 5.0 by Clean bathroom, comfortable bed, good TV The room and bathroom were clean, tidy and comfortable. Interstate noise was not heard. TV was flat screen and had a very good picture. August 9, 2014
Rated 5.0 out of 5.0 by Great Service. I was very pleased with the services that was provided. My room was clean. When we needed more towels they were brought right a way. At breakfast the food was hot and there were a verity to chose from. I had an enjoyable stay and would recommend others to this hotel. August 8, 2014
Rated 5.0 out of 5.0 by Very Accodimating Staff Just wanted to take a moment and Thank the Jackson staff on a job well done! I travel for a living and had just come from a property that I did not have a good experience at. From the time I arrived to the time I left, everyone at this property was wonderful. They were very polite and went above and beyond to make sure I had what I needed. So Kuddo to the Jackson Staff. I look forward to staying with you again! August 7, 2014
Rated 2.0 out of 5.0 by Priority club disappointment .I felt that the rooms were old and dingy. The shower knob was very loose and ready to fall off. When I reported it to the desk nothing was done to correct the situation. Also when I gave my priority club # nothing was said or done to the price or any other thing. The price for that room was expensive and my priority club # didn’t give me any reason to continue using Holiday Inns from here on. I am disappointed in the response that the Inns have with regular users. August 5, 2014
Rated 4.0 out of 5.0 by Restful nights sleep New facility with comfortable rooms and excellent amenities. Hot breakfast was available earlier than specified, which was welcome. August 4, 2014
Rated 4.0 out of 5.0 by Good experience The Holiday Inn Express at Jackson, TN was adequate although a bit overpriced in our opinion. The next night we stayed at a HIE in Wytheville, VA and the room was much larger with a couch and two chairs for about $30 less. The Jackson HIE was fine but more expensive than others we have stayed in recently. August 3, 2014
Rated 5.0 out of 5.0 The saff at this location where very friendly and helpful Outstanding I thought the staff was wonderful very friendly and made me feel very welcome!! The room was outstanding clean neat and had a wonderful temp. August 1, 2014
Rated 5.0 out of 5.0 by Comfortable beds and great service This was a great hotel to stay in during our long trek north. The beds were comfortable and the breakfast was great. We would stay at this hotel again if traveling this way in the future. July 30, 2014
Rated 4.0 out of 5.0 by Comfortable stay and on service No recognition of IHG rewards or status. Did I receive my points?? No gift water etc. upon arrival. I noticed newspapers at other doors, but not mine. The rate was rather steep for no added value. July 29, 2014
Rated 5.0 out of 5.0 by excellent room the room was great. Beds were very comfortable....better than the ones we have at our house. July 28, 2014
Rated 5.0 out of 5.0 by Great Service and Comfortable Room Our experience at this Holiday Inn Express was superb. The service was great and the staff was even better. Room was super clean, and so was the pool, and the entire facility. Their continental breakfast is one of the best I have seen in a while, very complete, and the lady that eas responsible for it was very amiable! Will definetely will stay there hagain! July 28, 2014
Rated 5.0 out of 5.0 by Great Amenities and Comfortable Room We were in town for a ball tournament in Mid July....The hotel offered ex1actly what we needed after a long day in the sun July 25, 2014
Rated 4.0 out of 5.0 by excellent site and value Friendliness of the staff and the cleanliness of the site made a longer stay (2 weeks) quite decent. Could not ask for nicer people to be with on an extended stay. July 23, 2014
Rated 5.0 out of 5.0 by Quiet, clean hotel Very nice hotel. Quiet, clean and very friendly. Got a great night sleep. Walking distance to restaurant and fast food. July 22, 2014
Rated 5.0 out of 5.0 by Clean and refreeshing room. Comfortable bed. Would suggest this location to friends and family. Enjoyed stay and was treated very vwell. Staff was very professional. July 19, 2014
Rated 5.0 out of 5.0 by Great Stay The propety was very clean and welcoming. The room and bed provided a comfortable stay. The breakfast choices and dining room were great - large variety of choices and good quality of food. July 19, 2014
Rated 5.0 out of 5.0 by Great stay I could not find any thing to compalin about. Everything was outstanding. I look forward to staying with them again July 18, 2014
Rated 5.0 out of 5.0 by breakfast Our children loved the breakfast - cinnamon rolls, pancake maker and the biscuits and gravy. We had a great night sleep and a delicious breakfast to start our day. July 17, 2014
Rated 5.0 out of 5.0 by nice hotel we stopped in because we were exhausted and it was raining hard. The staff was very friendly, the room was very clean, spacious and nice. The free breakfast was delicious and the attendant in the breakfast area even offered to fix us some to go food to take on the road. I would definitely stay here again. July 15, 2014
Rated 5.0 out of 5.0 by Simply the Best Again the Holiday Inn Express team goes above and beyond expectations...This is going to be on our list of Holiday Inn Expresses to stay as my family and I travel I40...Can not say enough good about staff and Hotel... July 13, 2014
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