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Rated 4.6 out of 5 by 177 reviewers.
Rated 5.0 out of 5.0 by Half way between Nashville and Memphis We have stayed at the Jackson Holiday Inn Express several times. It is a convenient location. Jackson has many restaurants to choose from. This is a clean, comfortable facility. It has a laundromat . We will stay again on our next trip. January 28, 2013
Rated 5.0 out of 5.0 by Very convenient location I stayed here when I was moving from VA to TX. Nice place to stay, staff is very helpful and they will try to do everything to meet your needs. One of the best Holiday Inns I stayed at. Will recommend to others. January 28, 2013
Rated 1.0 out of 5.0 by Dumpster truck outside our window at 6:00 am :-( 1-14-2013 Trash pick up was at 6:00 am .That's early for a wake up call........NEVER AGAIN! told front desk she gave me a bottle of water gee thanks......Next time I will go to Exit 83.......Most of the restaurants in this area DO not sever beer or wine :-( So if you have had a long day driving and want adult beverage, go on down to Exit 83........ Up on arrival as a priority member we always received bottled waters and snacks......stayed at three Hoildays Inn this trip NO SNACK BAGS ;-( No upgrades :-( Going back with my H Honors more perks ;-) January 21, 2013
Rated 5.0 out of 5.0 by First Impressions... I would like to stay 'Ahhhhh, what a wonderful & relaxing stay!" First I must give thanks to a wonderful front desk staff! She was so kind, friendly and most of all extremely helpful attending the guests comfortness in her facility. Made it a homelike stay! The room in which I stayed was so comfortable, warm (on a cold day) and neatly arranged and most of all clean! The shower was large which adds to the comfortness of my stay. Kudos to Carmin at the front desk...she carries a big and warm smile when you enter the facility. Thank you all for a great stay! Mike January 16, 2013
Rated 5.0 out of 5.0 by Best Hotel Stay in a Long Time This was one of the best hotels of any we have stayed at in a long time. I usually don't sleep well in hotels what with bad mattresses, noise outside the hallway, musty odors, etc. They have one of the nicest mattresses I have ever slpet on. In fact, I am in the market for a new one at home and have been on the internet trying to find out the make and model of the one there at the Jackson Northeast. Absolutely no noise from the hallways at night and I didn't have to paper clip a blanket to the window. The curtains blocked out all the light at night. The staff were very friendly. The breakfast was wonderful. There were a couple restaurants near by, including a Taco Bell almost in the parking lot and a Lenny's in a littlle strip mall close by. There was also a grocery store. Since it is a fairly new hotel, there were no odors whatsoever. Book it - you won't regret it. January 5, 2013
Rated 5.0 out of 5.0 by Perfect Matress Great place. It was the only Holiday Inn Express in Jackson, so I thought it would only be OK, but the hotel, beds, breakfast and overall stay were great. January 2, 2013
Rated 4.0 out of 5.0 by Nice Facility; Pricy. This is a nice enough facility, but too expensive in comparison to other locations. December 20, 2012
Rated 4.0 out of 5.0 by WiFi Issues This is a nice, clean HIE and has been my choice for multiple business trips to Jackson. However, the Wifi service is poor. As a business traveler, this is very important to me. I gave them the benefit of doubt after the first few visits, but with every stay I've experienced wifi connectivity issues. The staff is great as is the facility. With the exception of the wifi issue, this facility is 5 stars! December 9, 2012
Rated 2.0 out of 5.0 by No bath tubs in King rooms! We always book a King room. However, this hotel has no bath tubs in the rooms Who made that decision? Showers are OK but give us the option. November 30, 2012
Rated 5.0 out of 5.0 by Great Hotel Overall I have stayed here twice and very happy overall. Very clean and some of the most comfortable beds you will ever sleep on. I wouldn't mind owning one of them. I love the cinnamon rolls! I am a priority club gold member and they gave me a "goodie" when I checked in, which was a snack pack of M&Ms. They tasted old. Thats the only negative thing I can say. Great Hotel, I will stay there again. November 29, 2012
Rated 5.0 out of 5.0 by Great Service The whole stay was wonderful. We awoke late on our final day and upon checking out, we stopped in the business/breakfast area for a cup of coffee. One of the workers saw us and offered us breakfast that had already been put away (it was 10:45). She took the time to prepare each of us a plate of food and went back to work. It was exceptional! November 27, 2012
Rated 5.0 out of 5.0 by tried traveler staff was great, the bed was very comfortable and the room was clean November 25, 2012
Rated 5.0 out of 5.0 by Great Place to Stay The folks here are excellent and the hotel is very nice, clean, and comfortable. What else does one need? Thanks so much! November 19, 2012
Rated 5.0 out of 5.0 by nov "12 check in fast and accurate. helps to have reservation. very quiet on 2nd floor on thursday. will stay here every time in jackson, tn. November 16, 2012
Rated 2.0 out of 5.0 by Great facility, poor value A relatively new facility with very nice public areas, and attractive rooms-although rooms offer only showers (no tubs). Request a corner room, upper floor, on the front of the hotel-provides windows on two sides, minimal interstate noise. The rooms have some fun, vintage prints of various older, Holiday Inn photographs. Staff has little knowledge, probably as it's a newer property, and they need further training, but they seem to try and inflate the cost, even for guests that are frequent visitors. Jackson has a number of other motels, that are very competitive, the Holiday Inn staff appears hesitant to offer corporate rates, and I was even once told, "well Jackson is just an expensive place to stay." The facility is a great example of the newest and latest in ICH properties, but seems to suffer due to the operators desire to maximize profit per stay, rather than through developing repeat business. November 14, 2012
Rated 5.0 out of 5.0 by Excellent Hotel I stay here at least once a month. The staff is extremely friendly - from the front desk to the breakfast staff to the housekeeping staff, everyone is very nice. The accomodations are always very clean. The location is also great - easily accessible to and from the interstate, and in a very safe area. November 14, 2012
Rated 5.0 out of 5.0 by Very clean and modern. Terrific breakfast, amenities, staff. This Holiday Inn Express is one of the very best of all motels/ hotels at which we have stayed overnight. It is very clean and the staff is most helpful, friendly and genuinely seemed to want our stay to be as pleasant as possible. October 26, 2012
Rated 5.0 out of 5.0 by All Around Excellent Stay The staff was very friendly and helpful. The room was clean, and the bed was very comfortable. Everything was great and would recommend this hotel to anyone. October 24, 2012
Rated 3.0 out of 5.0 by value for dollar This was the most expensive HEI I have ever stayed at. The room was small, TV is small, etc, etc. Value for dollar is not good. October 16, 2012
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