Rated 4.6 out of 5 by 345
Rated 4.0 out of 5.0 by nhparky3 jax
we liked everything about hotel except the bed. mattress was terribly uncomfortable
June 27, 2016
Rated 5.0 out of 5.0 by GfromDE Convenient and comfortable
I was greeted pleasantly by the desk clerk and offered early check in with a smile. After traveling that was a great relief. The hotel is clean and my bed and room were very comfortable. I appreciate the microwave, mini fridge, working ice maker nearby, iron, hair dryer, suitcase rack, and more. I did unpack and the dresser drawers were clean and fresh. Breakfast is above average. The eggs seem a little odd but other than that there are lots of nice options. I will definitely stay here again when in the area.
June 21, 2016
Rated 1.0 out of 5.0 by ftknox over priced
the Holiday Inn should review their pet policy if you have a 70 lb. dog you should pay more than for a dog that only weights 4lbs.
June 20, 2016
Rated 5.0 out of 5.0 by Happy Budda Great location - friendly staff - clean rooms
We have stayed at this hotel many times. The access and parking are very good. The rooms are large, clean and comfortable. Great shower! The staff are courteous and the breakfast is hot. We will stay there again.
June 17, 2016
Rated 5.0 out of 5.0 by FlaStaycationer HI Express Jax Bch is a great choice for this area
The Holiday Inn Express is a great stay in Jax Beach. The kid suite is perfect for a family of four. The king bed was comfortable and the bunk beds were enjoyed by our children. There is a nice size fridge and k-cup maker in the room. There is only shower, no bath tub. This location is across the street from Taco Lu, a fabulous and affordable restaurant as well as Adventure Landing which has swimming/go karts/laser tag and arcade games. The only complaint I had was that people were smoking at the hotel entrance as well as at the pool and hot tub area. As a 100% smoke free hotel, I would appreciate if the staff would make sure that there was no smoking anywhere at anytime. This is a pet friendly location. We would stay here again.
June 15, 2016
Rated 4.0 out of 5.0 by mec2727 Updated rooms
Rooms appeared to be recently updated. Bathroom was nice with oversize shower instead of cramped tub. However the mattress had low spots. Should have requested additional pillows as mine were flat and lumpy. Overall nice stay.
June 13, 2016
Rated 2.0 out of 5.0 by Jimbo6797 Marginal experience
Had minor head injury in the dark, in the bathroom from size, shape, and position of shower door handle in close proximity to position of toilet. Filed an incident report but never heard from anyone to discuss what happened.
Had impersonal attitude and service from one front desk employee. Other employees were very nice, professional.
All else about this hotel and our stay was just fine. We look for Holiday Inn Express hotels because of their overall value......just had a bad experience this time.
June 6, 2016
Rated 4.0 out of 5.0 by Jahb1410 Weekend
Staff wasn't friendly at check in. Never was recognized as being a spire elite member. Everyone else was nice and room was great.
June 6, 2016