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Rated 4.6 out of 5 by 199 reviewers.
Rated 5.0 out of 5.0 by Comfortable Beds! The beds were worth the stay here alone!!! I have to travel here with my family to attend check up appointments at the Mayo Clinic and we travel about 6 hours, after such a taxing drive it was very refreshing to arrive to the hotel and lay down and rest so peacefully on the comfortable beds provided by the Holiday INN Express Jax March 24, 2015
Rated 5.0 out of 5.0 by Best manager and staff on call! This hotel went beyond the normal great service to help out, by changing the way the mattress was placed. We called in advance, with a concern about the high mattress in "other " hotels. In return, the manager ask no questions, and just made sure our room met our needs, for a wheelchair transfer, with safety in mind. The staff and manager, proved to us that , this place is really "a place like home" ! With that type of care , it will be one of favorite stops in Florida! Thank You! March 22, 2015
Rated 4.0 out of 5.0 by work visit The staff was very friendly and attentive, I left one of my chargers in the room and they mailed it out to me the Monday after I checked out. The only issue I saw was that one of the juice ports on your breakfast machine did not work properly it would just pour out water when it was supposed to be an orange juice combination. All in all it was a great time, will be back again for work in the near future. Thank you March 16, 2015
Rated 5.0 out of 5.0 by nice week away The room was very clean. Bathroom was HUGE! Breakfast was tasty and had plenty of variety for all appetites and diets. March 16, 2015
Rated 5.0 out of 5.0 by Great Staff! Every staff member we met throughout our stay seemed genuinely happy doing what was necessary to make our visit enjoyable. Great teamwork! March 12, 2015
Rated 5.0 out of 5.0 by Nice location, clean hotel Good location, nice area, clean hotel, room was clean but had a bit of a damp smell to it March 11, 2015
Rated 5.0 out of 5.0 by Home Sweet Hotel I was there for the 3 week Mayo Clinic Treatment and these folks became like family to me. I was there alone for 3 weeks and they cared about that. Jeremy and Lori were there with a smile and friendly conversation every time I came 'home' or left for the day. The first thing I thought of every morning when I awoke was the breakfast. :D That helped me get outta bed and get going. I could tell the server put lots of care into the prep and organization of the breakfast....great choices too. From the turkey sausage to the fruit, yogurt and pancakes, the breakfast did not disappoint. I actually heard a lady say, "This is the best cup of coffee I've had in a while". I concur! Phillip drove me every day (shuttle bus) to and from my daily visits at Mayo. He was polite and professional. The hotel was always very neat and clean, smells nice too! Rebecca March 6, 2015
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