Rated 4.6 out of 5 by 112
Rated 5.0 out of 5.0 by GAH62 Beach vacation
This hotel was a great location for our beach location. It was located where we could explore St Augustine one day and Mayport another day. Very nice hotel!
July 31, 2014
Rated 5.0 out of 5.0 by Kiko31 Holiday Inn Exp. at Jax
We came here because of recommendation from the business we were visiting and working with. The Hotel is excellent, very well located, clean, quiet, staff was very nice, breakfast was average, I guess is difficult to do something outstanding for the price. In business trips I tend to stay at somewhat lower price hotels, but the conveniences outweighed the price level. Thanks
July 28, 2014
Rated 5.0 out of 5.0 by collazocollazo LORI AND MIKE ARE GREAT!! HOTEL IS GREAT FOR THE PRICE AND LOCATION
BREAKFAST IS VERY DIFFICULT THE SET UP MAKES IT HARD TO GET IN AND OUT OF AND OTHER PATRONS WILL SIT AFTER EATING AND NOT MOVE ON> 2 table appeared out of order. Only 1 waitstaff to replenish food this can be frustrating especially if the staff does not look like she wants to help guests . the hotel has about 121-130 rooms but the dining area only has about 7-9 tables.. IT is madness even at 730am and to top it off Veronica does not appear to like or want to be there attending the breakfast area. No greeting of good morning or may I help from her? THis made all the positives of this neat hotel hotel promptly diminish and deterred us from having breakfast on site he following morning. The outside patio can quickly be taken over by larger parties but there is a splendid pool area with a very clean hot tub. Towels and gym area are always in surplus status. Security on site and very quite rooms. Hotel is a nice and neat place to stay.
July 27, 2014
Rated 5.0 out of 5.0 by kvalah Great Hotel
Stayed 4 nights at this property. Great staff, room in very good condition, and a short walk to the ocean. If returning to this area, I would choose to stay again.
July 24, 2014
Rated 5.0 out of 5.0 by rhosie410 Great Location and Price
Convenient location to Mayo Clinic and beach. The staff was friendly and helpful.
July 22, 2014
Rated 5.0 out of 5.0 by slcarter Great Staff and great rooms
I stay at this hotel on a regular basis. The staff are always wonderful and the rooms are clean and comfortable. Very safe area.
July 21, 2014
Rated 5.0 out of 5.0 by smaj_jwc Dining Area
Breakfast was a bit stressful, very crowded dining area and access to the buffet/food area was confusing, difficult to access, seated customers blocked clear access to the buffet area
July 15, 2014
Rated 5.0 out of 5.0 by lenkag24 Great Stay
I stayed at this hotel on July 3rd-4th. Although the hotel was extremely busy, the front desk clerks were always cordial. It is a half a mile walk to the beach. The rooms were clean and spacious enough for 5 people to comfortable fit. There were several breakfast options. The only con was that you have to bring down your dirty wash cloths to exchange for new ones
July 14, 2014
Rated 4.0 out of 5.0 by Georgia Retiree Worth The Money
Good quality motel at a reasonable price. Location okay but too few eating places to choose from. Sorta a middle of the road hotel.
July 13, 2014
Rated 5.0 out of 5.0 by Madelyn1 Comfortable bed and good service
We went to Jacksonville to celebrate my granddaughters 5th birthday. She wanted to go to the beach, and to the Jacksonville Zoo. So we got online and searched for a Holiday Inn Express near the beach. We were very satisfied with our selection. Would recommend this location to friends, family.
July 9, 2014
Rated 5.0 out of 5.0 by MarfAtl Excellent Stay
The location is convenient, and while the beach is a car ride away, the value/price makes up for that slight inconvenience. Our room was absolutely spotless, and the breakfast was great. I highly recommend this hotel for a stay.
July 7, 2014
Rated 5.0 out of 5.0 by NeptuneBeach53 Very professional and hospitable staff
Top notch staffing at this hotel! This is a very nice hotel and it is very well maintained. Great value and great location. I highly recommend this hotel to anyone.
July 6, 2014
Rated 5.0 out of 5.0 by G101112 Jacksonville Beach Holiday Inn Express
Jacksonville Beach Holiday Inn Express was very nice, clean, good breakfast. Staff was very pleasant and responsive to our needs. Reservations messed up on our location(Had us in Jacksonville South Carolina but staff at this location took care of us.
July 6, 2014
Rated 5.0 out of 5.0 by WorldTraveler721 Excellent Hotel
Great hotel for the value. I would definitely stay here again. Close to the beach, close to the bars. VERY fast / free internet!
July 2, 2014
Rated 5.0 out of 5.0 by lordmetallis Best, and my favorite hotel.
My stay at the hotel was better than anything I had previously experienced during recent business trips. I am new to the area due to job relocation, and this was, by far, the cleanest - most comfortable stay of my trips. This hotel is the one I use to compare all other hotels to. The staff is amazing and very accommodating. Great place to stay.
June 30, 2014
Rated 5.0 out of 5.0 by krazyv great place
amazing staff and close to beach! Had a great day, comfortable. The beds were heavenly and everything was well catered. Lights were convenient, internet was fast, water was warm, TV was fast too with a guide, microwave and fridge available, hot tube and stand up shower, fast service, and best of all the shampoo!!
June 29, 2014
Rated 5.0 out of 5.0 by Barbs47 Staff
Staff was great, only issue was that I had to move a few times in the course of a week, but it was a last minute stay and they did everything they could to help accomodate me.
June 27, 2014
Rated 5.0 out of 5.0 by Wombat44 Fun time
Stayed for a wedding nearby and found it an excellent choice.
June 25, 2014
Rated 5.0 out of 5.0 by jaxbch4125 Vacation stay
Family of 4 enjoyed our stay. While we didn't use the pool, it was clean and appeared well maintained. Didn't use fitness center this trip, but did in the past -small, but sufficient. Breakfast was good, but pancake maker not working all week. Breakfast area needs bigger counter space to dish plate --hard to hold open lid, reach in to dish food and balance plate on minimal counter space. Beds were very comfortable. New/updated rooms.
June 24, 2014
Rated 5.0 out of 5.0 by diamondw14 Wonderfuly Accommodating
In town to visit family. Wonderful stay, Staff was very friendly and accommodating. Rooms were comfortable and clean. Great stay and would stay at this location again!!
June 24, 2014
Rated 5.0 out of 5.0 by nicholasb1028 Wonderful Stay
My family and I both really enjoyed this hotel. It was very nice and in close proximity to the beach.
June 23, 2014
Rated 1.0 out of 5.0 by Bobbell Understaffed
One person working the front counter at 2pm Saturday afternoon. Took 20 minutes for a late checkout to be taken care of, before I was able to be checked in after a verbal early arrival. Had requested to be assigned a room close to other guests in our party. My package had a room number next door to others is our party, but room wasn't ready. So was moved to a room away from friends, away from amenities, away from poolside to a room overlooking the busy highway. Thanks, a real nice way to treat a Platinum Member.
June 18, 2014
Rated 5.0 out of 5.0 by FedRetiree Best hotel EVER!!!
Having traveled extensively for business over the past 30 years, i was expecting the normal Holiday Inn Express experience......consistently good but nothing to write home about. But this HIE was unlike any other in which i have stayed. From the genuinely pleasant staff to the awesome guest room with separate shower, this was comparable to a high end property. The HIE in Jax Beach will definitely be the bar by which all future hotels will have to measure up to. I am planning another trip to the area just so i can luxuriate in that hotel again.
June 9, 2014
Rated 5.0 out of 5.0 by fay65 Dependable and consistent great service.
Besides the always friendly, professional and helpful desk clerks, I would like to mention the attentive and pleasant manner of the woman in the breakfast area. This was my first experience of taking advantage of the free breakfast, because I usually sleep late. The food was really good and the service was great. The woman kept everything well-supplied and the area clean--all with a smile and asking if we needed anything. Kudos to all the staff.
June 6, 2014
Rated 5.0 out of 5.0 by matt780 Exceptional hotel
Exceptional hotel. Attentiveness to details by the staff helped make this one of my favorite hotels I've ever stayed in. I dare you to stay a weekend and not enjoy yourself.
June 2, 2014
Rated 4.0 out of 5.0 by Shaw52 Very comfortable bed but staff was not as friendly
Stayed at hotel several times since visiting the area in 2009, staff is always very friendly and willing to assist, in the past before we could get in the lobby good the staff is greeting you. Didn't get that friendly hospitality this stay from May 21-23. Would walk in and would not get greeted at all, sometimes they wouldn't even look up to acknowledge us. Atmosphere was not as friendly at all! We were 4 mins late getting to breakfast not knowing they stop serving at 10am. The young lady who works in the kitchen was extremely helpful in assisting us with getting us a full breakfast. Will give the hotel another try because we normally stay here during our visit in the area and it is within walking distance from the beach. Rooms are always nice and clean and the breakfast is always hearty. Next door roomers on both sides of us were very noisy but other than the atmosphere and the other roomers I would still highly recommend the hotel.
May 27, 2014
Rated 5.0 out of 5.0 by 1bigbrother Thanks
I am a platinum elite member, and of course that means I am in you hotel chains quite frequently. I was in your HI express in Jacksnville this past week to bring my sister to the Mayo Clinic for the week. It was a difficult week but I must say one of the more enjoyable stays I have had with your hotels. Maybe it was the being with my sister for the week or being near the ocean in Jacksonville but you guys were the best and I appreciate the way you took care of us in a difficult time. Thanks, from all of my family.
April 14, 2014
Rated 5.0 out of 5.0 by drmick63 GREAT FREE BREAKFAST AND CONVENIENT LOCATION
Excellent in almost every way. Great rooms and great free breakfast , but would be nice to have more choices of places to eat nearby. Chinese and Subway were fine, but not much else around. Not on beach but close to it and also convenient to Adventure Landing, pier and beach amphitheater.
April 13, 2014
Rated 5.0 out of 5.0 by TravelOpus I've been in 4 star rooms that don't compare
True, this hotel doesn't have the amenities of a 4 star hotel. But the guest rooms compare favorably. The staff is helpful and accommodating. I stayed here while a patient at the Mayo Clinic. It is a short ride which can be taken by car or the hotel will provide shuttle service. Overall, a terrific experience.
April 1, 2014
Rated 5.0 out of 5.0 by Driver15R Exceptionally good customer service
We stayed here for a week, using two rooms, and as usual found everything to be great. We had stayed for a week back in February also. The lady staffing the breakfast area couldn't be more friendly or helpful. At different times I spoke with several of the front desk associates and the AGM, and every conversation was pleasant.
Can't find a thing to complain about.
March 18, 2014