Rated 4.5 out of 5 by 56
Rated 5.0 out of 5.0 by Gsous Great pet friendly hotel
Very impressed with the cleanliness of this hotel, you would never know there were pets staying at this hotel. Thank you for making our stay enjoyable and our dog skoobie had a wonderful stay too-
My rating was 3 for able to relax not because of hotel or staff, it was guests who had returned from a wedding and were in the next room and were very loud, I did call front desk and they were able to address my issue.
Even though his hotel was not on the beach, it was only a short few blocks from the beach and dogs are allowed after 5:pm.
Many local restaurants are pet friendly as well.
October 2, 2013
Rated 5.0 out of 5.0 by Brechelle great room, good rates
The staff worked with us to get us in a room early for a procedure at Mayo Clinic when the hotel was booked. They are always pleasent and the rooms are clean and comfortable. We loved the free breakfast.
October 2, 2013
Rated 4.0 out of 5.0 by CPISales73 Great Bed & Quiet Room
We stay here each night before we head out on cruises for the past two years.
Try Jumbo Ya Ya down the road for some good food.
September 30, 2013
Rated 4.0 out of 5.0 by Georgiagal Everything was clean, comfortable, convenient and quiet but the quality of food offered was not to our standards.
We will be back. Our stay was very comfortable and quiet. Thanks to everyone.
September 28, 2013
Rated 2.0 out of 5.0 awful beds and loud coolung unit
Two nights was too long. Not a lovely part of town...rather old.
September 23, 2013
Rated 5.0 out of 5.0 by Appt2013 second trip to Jacksonville Beach area
Extremely helpful and professional folks at check-in. Room was comfortable with nice bed! Also, the hot tub was refreshing. Will definitely visit this place again if in the area. Thanks HIE
September 21, 2013
Rated 5.0 out of 5.0 by scout12300 CLEAN! UP TO DATE!
This hotel is CLEAN, has up to date furnishings, the bathroom was the cleanest one I've been in. You can actually just pull back the covers and jump in the bed...it's that clean. I stayed at this location for an extended period of time. The staff was excellent, friendly, helpful...real people that actually like their job. (guess that is why things are so clean...)
I feel like I'm home ... and just going to my own room. If you have to stay anywhere in Jacksonville do yourself a favor...Stay here! I don't care if you have to drive backwards into the city...you can for sure get a good nights sleep and shower without thinking ..."who was in here last". It looks brand new every single time I open the door. FRESH and CLEAN, FRIENDLY HELPFUL STAFF WHO COULD ASK FOR ANYTHING MORE!
September 17, 2013
Rated 2.0 out of 5.0 by Qayaqer Mis represented kids suite
Just for future reverence online it sounded like the kids bunk bed room was a real room not a sectioned off low wall area... It was hard to put the kids to bed early and then sit and talk... it was basically one room... it would have been better to get the suite with separate bedroom and pull out couch. Also there was the maintenance man VERY unfriendly . He acted mad like he had to come to the 3rd floor over an air conditioning issue. Every time I came back to my room it would be off and I had to turn it back on. Almost like there was a motion detector in the room that turned off the air whenever I left....
September 11, 2013
Rated 5.0 out of 5.0 by Appt2013 Mayo visitor
Front desk, Lori and Josh, were most helpful. We checked out after the first night, however, we needed to check back in and remain for one more night. The only issue I would say was not just perfect was the second room was not as comfortable as the first which was on the third floor. We plan to make reservations again since we will be returning to Jacksonville next week.
September 10, 2013
Rated 5.0 out of 5.0 by jnk475 Great Place
This is a great place to stay. I have been at this location 10 to 20 times. Always have no problems. The staff is awesome....
September 9, 2013
Rated 5.0 out of 5.0 by Whitt Great experience
My husband, myself and 6 month old recently stayed at this hotel for labor day weekend and we thoroughly enjoyed ourselves. The bed was comfortable, staff was hospitable and courteous! Mike was excellent! Near the beach. Pancake machine was horrible (Lol) but I would definitely go back and stay again!
September 4, 2013
Rated 5.0 out of 5.0 by Cathyruth Amazing experience
The room was really beautiful and the beds were so comfortable! It was a great room for a pretty good price. Also, it was extremely clean.
September 1, 2013
Rated 5.0 out of 5.0 by Lije Great "suite" and good value
Regret we were able to stay only one night. This was our 2nd visit to this location, and we had particularly outstanding accommodations this time (were pleased on earlier visit, but this was a step up). Friendly check-in manager recommended a nearby restaurant, which turned out to serve excellent food (although the ambience was a bit noisy for senior citizens).
September 1, 2013
Rated 5.0 out of 5.0 by Chas8150 Excellent Facility
The entire stay was better than expected. I would recommend.
August 22, 2013
Rated 5.0 out of 5.0 by SFVFL Great Stay in Jacksonville Beach
My wife and I stayed at this Holiday Inn Express because hotels on the beach are priced a little too high during the summer vacation season.
I was greeted as a Priority Club Gold Member when I registered and the staff couldn't be more professional.
My room was more than I expected as it was appropriately furnished with a king sized bed, a sitting couch and desk and a refrigerator.
The room was quiet and we enjoyed a wonderful night in Jacksonville Beach.
August 21, 2013
Rated 2.0 out of 5.0 by Mdw2175 Unprepared
Room carpet was soaking wet, bath tub had dirty standing water, vomit or other fluids on wall by toilet room should not have been rented in the condition it was in. The hotel was sold out it was the only room available and it was late also reservation was made two weeks before so they knew I was coming not a last minute surprise. I stay at holiday inn 45-100 nights a year this one was clearly not up to standard on the plus side the bed was clean and soft.
August 17, 2013
Rated 4.0 out of 5.0 by SueMc52 Conveniently located near Mayo Clinic
I choose this hotel because it was conveniently located near Mayo Clinic. Very clean room, comfortable beds and large bathroom. There are plenty of restaurants nearby. Staff was very helpful & pleasant. Breakfast and coffee was great! We would definitely stay here again.
August 16, 2013
Rated 4.0 out of 5.0 by Shaymo01 Great room, great location, great ambience!
We really enjoyed our room! It was close to all of our destinations and it was clean and neat. We loved the pool and the hot breakfast.
August 2, 2013
Rated 5.0 out of 5.0 by alwaysonthego21 Good experience
Checkin was easy, rooms were nice and quiet, staff was knowledgeable, would stay there again and refer friends. The only drawback was no Peanut butter cookies but then I need to lay off the sugar..
August 1, 2013
Rated 5.0 out of 5.0 by twostepper Great place to relax
From time of checking in to the time of leaving, everyone was very nice. The staff kept the breakfast items fresh and stocked, not to mention cleaning the floor from swimmers coming in dripping wet. We were always greeted with a smile from those cleaning our room/exchanging our towels. I loved how close this is to everything. Actually within walking distance to the beach if you enjoy walking. Lots of great restaurants & shops close by.
July 30, 2013
Rated 5.0 out of 5.0 by dropthepuck68 Enjoyed our stay
We only stayed one night, but i liked the room, it was clean and updated....great price for being in a beach area...
I have no complaints and was very satisfied with my experience.
July 28, 2013
Rated 2.0 out of 5.0 by Cyndie Air conditioning in room was fixed. We were unable to adjust the temperature to our comfort level.
After many attempts to adjust the room temperature and two calls to the front desk, we were moved, at midnight, to another room. That room was warm and took hours to cool down. Needless to say, we did not get a good nights sleep. Since I am a patient at the Mayo Clinic, with medical appointments, this stay added to our stress. The management certainly did not express much of an interest in our lack of comfort. I would not recommend this particular establishment to anyone.
July 23, 2013
Rated 4.0 out of 5.0 by Pizzapie rooms and staff
Stayed in room on Beach Blvd this time preferred room overlooking pool in last stay as much quieter. Bedding is very nice but could be better pillows. Staff is best asset of the property. Availability of bike rental right there is great.
June 30, 2013
Rated 5.0 out of 5.0 by Meech50 Excellent place to stay
From check in to checking out the staff, especially Josh, are extremely helpful. Josh was a mine of useful information, from where to eat, drink and shop. The rooms are spacious, especially the bathroom, and were clean and comfortable. Breakfast was good, with different daily hot options. It was also good to have proper crockery and cutlery for breakfast, a lot better than plastic cutlery and plates. All in all an excellent choice of accommodation.
June 20, 2013
Rated 5.0 out of 5.0 by mlawren front desk service and rm cleanliness
on vacation with husband and son to attend golf tournament in ponte vedra beach, fla., this was the closest hotel i could book and coming from iowa as a first time visitor i was very unfamiliar with fla. but assured by front desk when i booked hotel that area and hotel was safe, clean and within close proximity to both golf and the ocean, once arriving and meeting front desk management i was more than pleased with my choice, would highly recommend this hotel. thanks for the wonderful experience.
May 20, 2013
Rated 5.0 out of 5.0 by water1 Loved the seperate shower
Everything was done well. Tv just a bit small. Bed mattress roll me to one side it was sloped that way.
May 13, 2013
Rated 4.0 out of 5.0 by thomas181818 Wish to return
The hotel was great. We did not care about the noisy guests swimming and drinking outside our window, in the pool area, after midnight.
The breakfast was good but we had better at other HI Expresses.
John, the front desk clerk was FANTASTIC. We had a couple needs and he saw to it our needs were taken care of. He deserves a raise for all he does.
As to parking. It is small and we could not find a place to park when we checked but found a space under the carport after we returned from dinner.
Overall a great place. we intend to return again and again.
May 3, 2013
Rated 4.0 out of 5.0 by beech very good place to stay.`
good breakfast, good room.
good location for our purpose.
May 2, 2013
Rated 5.0 out of 5.0 by Eddie100 Great place and great staff
This is a very nice hotel (appears to be fairly new) that is only about 3-5 minutes to the beach (maybe 3/4 mile?). The staff here are as good as it gets. The manager was super nice and the lady working the breakfast area was so nice and helpful that I took time to tell the manager how great she was. I definitely would stay here again.
April 24, 2013
Rated 5.0 out of 5.0 by SteelBlue Nice stop in JAX
This property was very convenient for me. The staff were completely unbelievable GREAT, smart, friendly and helpful! I love the outdoor pool that was open. We had issues with the air conditioner not working. I let the front desk know and I think they called up their maintenance guy that was at home. He was there in no time and swapped out the air conditioner and we were able to stay cool. HE was an asset to this complex and I HOPE that the owner is WISE enough to appreciate him for his efforts and reward him accordingly. Myself I am in Management and to have a person like that is an asset and I would make sure he was happy. Thank you! Complex could use a little more parking but over all. I will be back!! Very nice, Thank You!!
April 22, 2013