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Rated 4.5 out of 5 by 23 reviewers.
Rated 5.0 out of 5.0 by Great one night stay We only stayed one night, but check in was easy, rate offered very good. Room was comfortable, with all amenities. Quiet. One restaurant nearby. Breakfast was usual holiday inn fare, but breakfast room was neat and clean, offerings in abundance. March 3, 2013
Rated 4.0 out of 5.0 by Ok and many would like it It was acceptable as are most Holiday Inns. The rooms were neat and clean, although they smelled like Carpet Fresh or something which was a bit bothersome since I have allergies. The breakfast had a nice variety, but I didn't care for the quality. This particular hotel also doesn't have an indoor pool, so my kids were disappointed. We had stayed a different nearby hotel on our last trip, so we chose to check out and go to that one since it had availability for our second night. We had remembered that the breakfast was better and it DID have an indoor pool. So we checked out and went the other hotel and were glad we did. Nothing AGAINST this Holiday Inn, but it was more expensive than the hotel we preferred and the amenities weren't as good. I would stay again if my preferred hotel was booked (as it was the first night of my stay, which is why we ended up here). February 28, 2013
Rated 5.0 out of 5.0 by Great stay Stayed here for 2 months with my crew while working at Cecil Airport. Had a great experience. The staff is friendly, and the free breakfast is top hotel quality. Will stay with them again. February 1, 2013
Rated 3.0 out of 5.0 by Heating and AC Heating and AC unit cover was rattling and very noisy. We the unit cycled on it would wake us both up. Otherwise the service and cleanliness of the hotel was up to par. January 23, 2013
Rated 5.0 out of 5.0 by NICE HOTEL Nice, new, clean hotel in good location. Easy to get to downtown Jacksonville. Stayed 2 nights, only problem was that housekeeping never came into the room. I had "do not disturb" on the door until about 10.30 a.m. but they never came back. I had to go down to the front desk to collect some towels for the next morning. January 21, 2013
Rated 5.0 out of 5.0 by Nice new hotel I love the New Holiday Inn, they saw the need to reestablish and renew their appearance and have done a great job. The staff here were awesome, not only did they recommend a great place for food delivery, but made you truly feel welcomed. They also have an agreement with Jacksonville S.O. to have them come through the parking lot and ensure nothing happens to your vehicles and property. Finally the breakfast, wow not a full restaurant but close enough. They had everything needed to get you started out right. Okay so i have gave all the good things only one bad, the wireless internet is poor at best. All they need to do is boast the signal on each floor which would not be hard or expensive. January 15, 2013
Rated 2.0 out of 5.0 by Internet, gym, and breakfast The internet was slow and inconsistent to the point of being unbearable. The fitness room was small enough that you should have offered a pass to a local gym. Breakfast, while standard fare for HIEx, is never great. Dehydrated eggs and microwaved bacon only go so far. Improve the internet speed, get some dumbells, and crack a real egg once in a while and I will consider returning for a second night. The staff was pleasant and kind, albeit a bit slow (possibly new, no problems here). January 9, 2013
Rated 5.0 out of 5.0 by Its a great place to relax. easy off and easy on. I will be back! need I say More ? Very pleasant staff and freindly too and they spoke English. Great today! January 3, 2013
Rated 5.0 out of 5.0 by Vacation/Holiday/50th Anniversery We were traveling to the Orlando area from North Carolina and this was a great stopping point. Great restaurants nearby. Clean, comfortable, relaxing evening and a great breakfast had us arriving in Clermont the next day ready to have fun! Thanks for making our holiday vacation special! January 2, 2013
Rated 2.0 out of 5.0 by Needs Maintenance The bathtub faucet separated from the wall every time I turned the shower. The overall ambience of the room and hotel seemed a little run down. December 7, 2012
Rated 5.0 out of 5.0 by A SUPERB PLACE TO STAY The staff was friendly and nice; The room was nice and comfortable, the free breakfast was wonderful. AN OUTSTANDING PLACE TO STOP. GREAT VALUE. FRANK November 30, 2012
Rated 5.0 out of 5.0 by Desk Clerk Colton is an exceptionally go0d desk clerk.He is, efficient and friendly. he is the most presentable and professional desk clerk I have ever dealt with. He should be congratulated. I have stayed in hotels all over the world and he is any body have dealt with before. he only lacks experience and at nineteen years old he is far more mature than many that i have dealt with. I am and retired teacher and former restaurant owner. he has the potential to do well in management. I ope he is given the opportunity. November 22, 2012
Rated 5.0 out of 5.0 by People Nice folks work there. Thanks, Kirk from Pittsburgh,PA November 21, 2012
Rated 5.0 out of 5.0 by it was a great stay I am stay there everytime i go to Jacksonville,fl great job November 3, 2012
Rated 5.0 out of 5.0 by Great Relaxation and Location I stay here everytime I come to Jacksonville. The location is perfect for me to attend Jaguar games and be able to head back home without fighting any traffic. The staff is very friendly and the breakfast is perfect. This is a very clean hotel. I love the pillows and the shower is very nice. The pool area is great with a southern exposure. October 13, 2012
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