Rated 4.4 out of 5 by 52
Rated 5.0 out of 5.0 by Jake84 Great Experience
I was in town for a funeral and needed to book on short notice and was able to get right in at a great rate. The young man at the front desk was as pleasant and courteous as they come, the room was clean, bed was comfortable, and the building was quiet. The breakfast choices were fairly limited, but everything was very good.
I would recommend this hotel if you find yourself in need of a place to stay around the Jacksonville area.
June 18, 2013
Rated 2.0 out of 5.0 by Happicamper Good from far but far from good
The hotel looks good outside but based on our experience, this property charges a premium price for a mediocre product. Inside, the beds, bedding, furniture, etc. of very low quality. Cheap fixtures break, and our sink was out of service when we arrived. Finally fixed after 24 hours. Other features advertised that were missing included the waffle maker that was out of service during our entire stay. We were part of a group that booked our stay for an event so we didnt price shop. During our stay we discovered that this property charged 50% more than other properties in the area. I can't
say that the others would be any better, basics like having a maintenance person available to make repairs, but pretty good bet they are. I do appreciate the front desk willingness to confront rowdy/noisy guests.
June 1, 2013
Rated 2.0 out of 5.0 by scott14u lots of thing broken
I coach a 14u baseball team.So i brought them to jacksonville to play at lens field for the weekend.We stayed in your holiday inn express.My room the tiles where missing in the bathroom, thats it for my room.ice machines where broke, the pancake machine broke, a couple on my team didn't have a frig or microwave in there room. Thats not good because they brought lunches that need to to cold, and there confirmation said that there would both in the room. Also one of or team members booked last minute, and there room was $30.00 a night cheaper.So I ate crow from everybody else that payed more.That stunk I stayed at holiday inn express before and thought I knew what I was doing. scott
May 3, 2013
Rated 5.0 out of 5.0 by Judy64 Shower was perfect.
Staff made our stay very enjoyable. Room was a good size for the amount of time we stayed.
April 9, 2013
Rated 4.0 out of 5.0 by OldCastle736 Nice
Very nice Hotel. big rooms Clean rooms maybe try to get more HD channels
March 29, 2013
Rated 3.0 out of 5.0 by Nicknamewastaken Its Average
Stay was fine with the exception of the 6 loud unsupervised teenage girls. Pool was very peaceful until they came in and my son had had enough of the screaming, jumping and splashing from them. Pricing was a bit much for what I could book in other areas. Two weeks ago I stayed in a hotel with the same amenities and it was only $60.00 minus the screaming unsupervised girls.
March 18, 2013
Rated 4.0 out of 5.0 by dewey4350 Jacksonville
Its always a good place to stay, howevere fixing the side exit to the street with the raised sidewalk will keep someone else from falling like I did.
March 11, 2013
Rated 3.0 out of 5.0 by Michael0722 Temperature Control Problems
The temperature in the room was extremely high. I turned the control as low as it would go, but it was still turning on and the room was like a sauna. I tried to report to the front desk but got no response. Cracked a window and went to sleep. I tried to report the issue the next morning while eating breakfast before leaving, but there was no attendant the 45 minutes or so I was eating before leaving.
Other than the room temperature and the inability to report it the facility was clean and as expected at a Holiday Inn Express.
January 29, 2013
Rated 5.0 out of 5.0 by FarmerFred Great room and breakfast.
I hope to stay at this Holiday Inn Express again when traveling. We were greeted as Priority Members and received a refreshing bottle of water and choice of snack.
January 24, 2013
Rated 4.0 out of 5.0 by Dave5000 Great experience save one thing
Very enjoyable hotel. Clean and comfortable. The only issue I had was that their Internet was very underpowered for having any amount of guests staying at the hotel. When you have to get on the Internet for work and online school classes and the Internet is crawling, the evening can get long and frustrating.
Aside from the Internet issue, the hotel is very nice.
December 17, 2012
Rated 4.0 out of 5.0 by Fyrecomm A little less than what we have come to expect.....
My wife and I visited this HIE in early November for a family event. We try when we can to stay at HIE because of the quality that is usually standard at HIE locations. One thing I want to make clear is that the PEOPLE were GREAT is as usually the case. Our concerns are with a couple of items. We were in a King Size standard room. One of the reason we love HIE is because the quality of the beds are usually superior to other hotels in their price range. We both felt this was not the case in this location. The bed was unusually soft which is very unusual. Another note I was surprised when going to the breakfast area on Sat and Sun mornings that no bacon or sausage was in the buffet. The primary hot items being presented were biscuits, gravy and scrambled eggs. I just thought this was also unusual. These things are relatively minor but as I said I felt a bit unexpected for our stays at HIE. I will reiterate again also, ALL of the staff was EXCELLENT as usual. Thank you
November 16, 2012
Rated 5.0 out of 5.0 by Caleb Mr.
Great place to stay. Comfortable and quiet. Facility very clean with helpful and courteous Staff. Convenient to Intersate.
October 28, 2012
Rated 4.0 out of 5.0 by BigRedEd Great place to stay.
This Inn was a great place to stay and the rate was reasonable.
October 14, 2012
Rated 5.0 out of 5.0 by Familyman28 Great place to stay.
We've stayed here several times and are always pleased with the cleanliness and hospitality of staff. Biggest rooms in town and have always been clean for us. Large choice of breakfast foods. Indoor pool and hot tub are nice. It gets a little loud in poolroom if lots of kids in there but still nice to have for the kids to play.
October 6, 2012