Rated 4.5 out of 5 by 317
Rated 5.0 out of 5.0 by MNL. Great Location for Jacksonville airport stay!
We stayed in the Jacksonville location arriving and departing the Jacksonville area. We felt the price was great. The staff was helpful and friendly. The room was clean and nice. There were resturantes in walking distance. The comp shuttle was ON TIME! When departing the hotel for a 6 a.m. flight the hostess in the breakfast room made a To Go bag with muffins fruit and cinnamon rolls for us to take on the flight! Nice touch.
April 25, 2016
Rated 5.0 out of 5.0 by Della Bella Asolutely the most comfortable bed and bed linens
My room was clean, quiet, well furnished and supplied with all the essentials for overnight stays. The bed and pillows were SO comfortable that I actually overslept for the first time in YEARS!
April 24, 2016
Rated 4.0 out of 5.0 by rpglv Overall satisfied
Holiday Inn Express remains a good choice for us. The pool was inoperable the entire stay which was a disappointment since that was part of why we chose this location. Staff's service was great, very responsive to needs except pool. Breakfast left a bit to be desired; not tasty and selection was limited.
April 21, 2016
Rated 5.0 out of 5.0 by Maisy 8 Great Value and Comfortable Stay
Clean property, great staff. Good stay. Would return at any time.
April 20, 2016
Rated 5.0 out of 5.0 by JAILBIRD COMFORTABLE BED BUT PILLOWS WERE WAY TO SOFT EVEN THE FIRM WAS SOFT FOR ME
WAS A LITTLE DISAPOINTED WITH CHECK IN,WAS TOLD THAT MY ROOM WAS NOT READY,SO WE WAITED IN THE SITTING AREA.THE LADY THEN LEFT AND WE WAITED ABOUT 30MIN THEN ASK ABOUT IT AGAIN AND THE NEW LADY SAID YES YOUR ROOM IS READY THE ROOM KEY IS LAYING RIGHT HEAR.NOT IMPRESSED WITH BREAKFAST NO PANCAKES NO WAFFLES DRINK MACHINE WAS OUT OF TWO DRINKS ON THURSDAY (THEY WERE ALL WORKING ON FRIDAY) OTHERWISE ENJOYED OUR STAY.I WOULD STAY THERE AGAIN.
April 12, 2016
Rated 5.0 out of 5.0 by familywoman2009 Great service!!
This was a great hotel to stop over on way to Orlando. The room was clean and bed was comfortable. The room had plenty of room. The temperature was comfortable once we changed it to our desired temperature. Miss Francis was amazing. She went above and beyond to ensure we were taken care of during breakfast. We will be back again!
April 11, 2016
Rated 4.0 out of 5.0 by MIcain HI Express standards
HI epress are the hotels I typically use because they are usually very consistent.
Clean, safe and fairly modern.
April 6, 2016
Rated 5.0 out of 5.0 by Bama-CA Girl Fine Stay at the Airport Hotel
This hotel serves a purpose. It's near the airport and centrally located to two areas I was visiting for 2 days -- one north of Jacksonville, one south.
It's a airport hotel sitting on a street with a lot of other airport hotel. But, the fact I had free parking, breakfast, and modern updated room made this hotel a winner. For the price, it was really unbeatable.
I thought the staff was super friendly and helpful. I forgot a razor for this trip and they provided it with a smile.
April 5, 2016