Rated 4.5 out of 5 by 153
Rated 5.0 out of 5.0 by Marriedhappy upgrade service great
All areas great, nice location, nice people, fun place to relax, we were there for business outside the hotel but look forward to coming back for a Mini vacation stay.We would highly recommend staying at this location. Upscale look but with a "coming home" relaxed feel too.
October 17, 2014
Rated 5.0 out of 5.0 by Jeannie L K Pleasant and comfortable
The service I received was top notch, and the room was comfortable and clean.
October 14, 2014
Rated 5.0 out of 5.0 by Oldham Comfortable bed and great TV
I had a very positive experience on this stay and each of my numerous other stays.
October 13, 2014
Rated 5.0 out of 5.0 by graceleo Seamless Stay
My recent stay here was an excellent hotel experience. There was a minor hiccup at check - in - not due to the hotel but my reservation. The issue was promptly addressed and taken care of by Chad and his staff. Room very comfortable. Executive lounge was also a really nice plus. Restaurant / Bar staff all excellent. Overall, I could name about each person I encountered from check-in to check-out that went out of there way to accommodate all needs and requests. I would definitely want to return here for a stay while in JAX. Thank you all!
October 10, 2014
Rated 5.0 out of 5.0 by Gary012 Very nice rooms and atmosphere
This was our first time at this Crowne Plaza and we enjoyed everything about it. The breakfast buffet was outstanding and the service that went with it was very efficient. We hope to return again soon as we do get down to Jacksonville quite often.
October 9, 2014
Rated 5.0 out of 5.0 by sweetpea310 Great Service
I was most impressed by the cleanliness from the outside of the hotel to the well furnished suite which I occupied. Members of the staff were extremely friendly and well informed. I would definitely recommend this hotel in particular and Crowne Plazas in general for everyone traveling for business or pleasure.
October 7, 2014
Rated 5.0 out of 5.0 by NoMealDeal Great Freindly Location
A staff with a genuine smile and love their jobs. From the moment you check in to check out never see a forced smile. Never had an employee that did not extend a greeting first.
October 6, 2014
Rated 4.0 out of 5.0 by bdervi Wish there was an in room refrigerator
Overall a good stay. The noise in the hall was distracting. A small fridge in the room would have made the stay significantly better
October 5, 2014