Rated 4.5 out of 5 by 160
Rated 5.0 out of 5.0 by DD in ATL Enjoyed our stay
Hotel was nicely decorated in rooms and public areas and up to date. Our room was very clean. Everything worked except light on magnifiying mirror in bathroom. Room service prices were surprisingly reasonable and the Cuban sandwich I ordered was really good. Beds were very comfortable. Nice showerhead and water pressure in bathroom. Unfortunately, didn't get a chance to use the swimming pools. We would stay here again. No issues with the hotel during our 3 night stay.
FYI...this is practically right in River City which has lots of shopping and restaurants. Really convenient location.
September 5, 2014
Rated 4.0 out of 5.0 by Wolfpack10000 Nice room - Great staff
Overall stay was excellent. Staff was professional at all times and very willing to help. The only detractor was the food served at the lounge. Service was great however, the food just doesn't make the grade. Of course food at the lounge is not the reason I choose the Crowne.
September 3, 2014
Rated 5.0 out of 5.0 by Timmy1212 Great accomidations
Great place must stay if in the area. everything you need is local or on site. Great staff. Only recommendation is upgrade to sleep number beds most 4/5 star already have.
August 31, 2014
Rated 3.0 out of 5.0 by KeithD Ok -- not excellent
Nice enough hotel - being close to the airport I would expect a room service menu to be available until midnight - it wasn't. Speed and attention of bar staff could be upped a few notches - waiting 10 mins for our drinks is not on - at 11pm and only a handful of other patrons in the bar.
August 30, 2014
Rated 5.0 out of 5.0 by surfertim88 Room
The room was outstanding. Will be looking to stay at the Crowne Plaza in the future.
August 30, 2014
Rated 5.0 out of 5.0 by Ennio Great value
I always enjoy staying at this hotel. It is affordable and the staff are always friendly and helpful.
August 28, 2014
Rated 5.0 out of 5.0 by WTSIII Very comfortable bed and outstanding service
Your front desk associates were outstanding in every way. Carlos and Darien went out of their way in helping me on my stay. They went over and above helping me.
August 27, 2014
Rated 5.0 out of 5.0 by Aunt Boo Beautiful
I had to spend the night near the airport prior to flying out in the morning. I chose the Crowne Plaza, and was very happy with everything. The room was nice, the bed was very comfortable. It was a great choice..
August 26, 2014
Rated 5.0 out of 5.0 by Gerri50+ Great Location, comfortable bed and service was fantastic
Overall service was fantastic. I hope to visit again very soon.
August 23, 2014
Rated 5.0 out of 5.0 by Me1972 Very good property
Stayed here for business and had a great stay. The bar area and staff was great - very friendly ladies behind the bar were also very attentive to everyone's needs. The pool area was very good too - plenty of clean towels and furniture in both sun and shade!
The rooms themselves are nice too, with very comfy beds and pillows.
I would recommend this Crowne Plaza to anyone!!
August 21, 2014
Rated 5.0 out of 5.0 by Lexie09 Highly Recommend
My husband and I stayed at Crown Plaza several months ago and loved it so much that we made sure to book it again when staying in Jacksonville this past weekend. The breakfast was great and the room was fantastic! The bed, pillows and linens were very comfortable. It's a 5 minute drive to great shopping and resturants. To be honest I couldn't find any faults with our stay.
August 21, 2014
Rated 5.0 out of 5.0 by Vel62 Highly Recommend
I enjoyed being at the hotel. The staff is great and the hotel is clean hotel and comfortable for stay.
I would recommed this hotel to anyone and I would stay here anytime.
August 21, 2014
Rated 5.0 out of 5.0 by LadyCi Nice little Getaway
This Hotel was great. My husband and I enjoyed The setup of the Room. We got a room away from the Busiest part of the Hotel, recommended by Guest Services. In our room we didn't have a mini frig and I am use to having one for the price I paid. There was a Sleep kit and I did use it because the pillows were not soft to me but that is the only thing that kelp me up at night. On the other hand Everyone was so nice and helpful. I like the sitting area outside away from every thing and the indoor pool looked nice. The Bar was a great place to relax and have a drink. I would stay here again and tell others about it.
August 20, 2014
Rated 5.0 out of 5.0 by A Chicago Visitor Extremely Nice Hotel
Very nice hotel ... Rooms were clean, great service by all the staff, good food reasonably priced at hotel restraunt, Conveniently located to airport and various shopping needs.
I have stayed at this hotel on several occasions and have always had positive experiences.
August 17, 2014
Rated 5.0 out of 5.0 by Leslie58 Fantastic service and great room
I love Crowne Plaza hotels and the property in Jacksonville FL Airport location lived up to the reputation of this line. The exterior grounds were immaculate. The lobby area was open and expansive - first impression was great. The front desk woman was very pleasant and provided good information about the hotel. I was on the club level for this stay. The room was modern, clean and met all my needs. I usually have to turn off A/C and heating due to motors being noisy but not this stay. Very quiet. I did use the lounge on the club level and was very nice. I would make one suggestion on the snacks being provided in the lounge. So many people these days are watching what they eat. Yes there was some fruit provided. But in the refrigerator it was all desserts, i.e. ice cream and popsicles. Upon check out the front desk person was very polite and I told her what a great stay I had.
August 15, 2014
Rated 5.0 out of 5.0 by ErDoc1 Good hotel, great staff.
The clerk who checked me in began by thanking me for choosing Crowne Plaza from all the other hotels around the airport. She then gave me bonus reward points AND a free drink coupon. REALLY made me feel welcome! Furthermore, the employee who delivered my room service meal told me the tip was added automatically instead of trying to wring more money out of me. I was truly impressed.
August 14, 2014
Rated 5.0 out of 5.0 by Ops Specialist Only place I stay
I've stayed in many Jacksonville area hotels/motels for the last 1 1/2 years on business travel. I have settled on the best place to stay, whether flying in or driving in, it's the Airport/Duval Rd, Crowne Plaza.
The staff is great, rooms are clean, restaurant is acceptable (and you know how some can be), plenty of parking, near I95 and I295 and close to all kinds of retail and reliable chain restuarants.
Crowne Plaza Airport is the only place I stay.
August 14, 2014
Rated 5.0 out of 5.0 by Tractor1 Crowne JAX Airport
I stay at this Hotel at least every other week. The accomodations are always Great! The Staff is always very freindly and calls me by name. They treat me like family. I would certainly recommend this hotel for business or any type travel.
August 12, 2014
Rated 4.0 out of 5.0 by gatorbait14 comfort
the bed was firm yet not hard, great sleep. the room was equipt with everythin g I needed for my stay.
August 11, 2014
Rated 5.0 out of 5.0 by Grumpy Gator Outstanding hotel and excellant staff!!!
The ONLY place i stay in Jacksonville! Hotel very clean and most emportant staff is excellant! Everyone speaks and smiles at you, EVERYONE!!! Many even remember your name! Highly recommend!!!
August 10, 2014
Rated 5.0 out of 5.0 by pawhall overall stay
I enjoyed my stay. The staff was very courteous and the accommodations were excellent. I would definitely choose this Crowne Plaza for my next visit and I would choose it at any location I visit in the future where it is available. It was perfect for our class reunion and that made it special.
August 4, 2014
Rated 5.0 out of 5.0 by Biz and leisure traveler I would definitely come back
Front desk staff was wonderful at each interaction. Excellent bedding. Ample work space at desk and I really like the 2 outlets on the desk lamp. When I came back to my room, the Housekeeping team was at work and I had a casual chat with them. Very friendly and professional; positively impressed.
My stay was 7 nights; I had the breakfast buffet every day and never had the same breakfast twice. Excellent variety of hot and cold choices, including make to order eggs and pancakes. Rate it 9 out of 10. My only suggestion is more fresh fruit. Fresh pineapple is so much better than canned. Not a deal breaker as there are so many other choices.
If/when I come back to JAX for business I will definitely stay here again. Very fast and convenient access to the airport., Less than 5 minutes, but did not hear airplanes taking off/landing.
There were 2 family reunions over the weekend. I was lucky enough to be on the restricted access floor and all was quiet. The complimentary soft drinks and ice cream in the lounge was a nice touch.
Was woken up 1 night due a prankster setting off the fire alarm. In a real emergency, there is no way you would sleep through it.
July 29, 2014
Rated 5.0 out of 5.0 by Alexd51 Just great
Great staff, Carlos at the front desk was great. Hotel is very confortable and clean,rooms are great.
Plenty of parking for big trucks.
Only CON is no free breakfast.
July 27, 2014
Rated 4.0 out of 5.0 by Alexd51 Great Hotel
Great atmosphere and staff. Rooms are spacious and clean. Keurig machines in every room.
Only thing this hotel is missing is free breakfast .
July 27, 2014
Rated 5.0 out of 5.0 Best Hotel Near Jacksonville Airport.
Our Family will be using your Hotel often. We enjoyed our stay. Friendly, clean, shuttle bus ran every 15min, security, heated indoor and outdoor pool, breakfast. Everything was over the top & a lot better than some of the higher end hotels. Carlos checked us in and he was awesome. Thank you for the great stay.
July 24, 2014
Rated 5.0 out of 5.0 by Rastereagle35 Great location near Airport
The staff was awesome as soon as I arrived. Room was clean and comfortable. Will certainly revisit next trip to JAX.
July 23, 2014
Rated 5.0 out of 5.0 by erntech Nice Hotel
Hotel was nice and clean. Hotel Staff were very helpful and friendly.
July 21, 2014
Rated 5.0 out of 5.0 by Joek1200 Good Place
has everything you need. Staff was outstanding.
Took great care of me during visit.
July 15, 2014
Rated 4.0 out of 5.0 by JGuzon Relaxing and quiet place to stay afte tiring journey
Near the airport.
Seneriity of the place.
Clean and well balanced temperature of the room.
July 13, 2014
Rated 4.0 out of 5.0 by Gatorfan Great Atmosphere and Location
Our overall stay was very good other than the elevators were slow and unreliable. I would stay here again. Great location for food and shopping experience as well as nice pool and eating opportunities at the hotel. Close to the interstate as well.
July 8, 2014