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Rated 4.5 out of 5 by 195 reviewers.
Rated 5.0 out of 5.0 by Another great stay! Always clean rooms and friendly staff. They offer a great breakfast. October 16, 2014
Rated 3.0 out of 5.0 by Good price, nice room, staff getting worse and worse each visit I stay here 5-6 times per year. First dozen or so visits were perfect, great price, great rooms, friendly, helpful staff. Last two times I've stayed they screwed up my bill. Most recent time they double charged me for one night and couldn't explain how it happened. It was supposedly corrected Monday but I still haven't received my refund. I would most likely recommend this place to others, but be prepared for front desk help who absolutely don't care about your experience and seem to have way better things to do with their time than assist me. Seems like the quality of help has gone down tremendously. October 16, 2014
Rated 5.0 out of 5.0 by Everything I expect from a Holiday Inn Express Clean, comfortable and plenty of hot water. Breakfast was typical of this chain and I appreciate the consistency. Only complaint was noise through the wall from reception area at night. The room should have been designed so the bed pushed up to the wall away from reception. I had the one room this would apply to (118). Had I stayed more than one night I would have asked to move. October 8, 2014
Rated 5.0 out of 5.0 by Good Basic Choice, Great Value Exactly what I expected, comfortable sleeping environment, great breakfast adequate exercise facility and convenient location. October 1, 2014
Rated 4.0 out of 5.0 by Great place for Poker Players I come to Jacksonville to play poker at Best Bet while the wife shops. This hotel has a bigger room and better breakfast than some of the other hotels around the area with a better price. Make sure to show your Best Bet card when checking in. October 1, 2014
Rated 2.0 out of 5.0 by Plain Holiday Inn Express Public areas were not clean....beds uncomfortable....pillows cheap....food terrible and people not customer friendly. September 30, 2014
Rated 4.0 out of 5.0 by Good location = safe and clean We stayed here the night before going on a cruise. The property is nice and well run September 23, 2014
Rated 5.0 out of 5.0 by awsome It was one of the best in every way. all of our requests were fulfilled from the time of booking to checkout. The staff was friendly and exstreamly helpfull. September 22, 2014
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