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Rated 4.5 out of 5 by 245 reviewers.
Rated 5.0 out of 5.0 by Another great Holiday Inn Express Just found this one ... easy on and off I-95 ... clean, friendly. Will stay here again (especially since I often travel with my dog now) ... not to be confused with my husband who went along for the ride, too! March 2, 2015
Rated 2.0 out of 5.0 by Glad not all HI Express' are of such low quality I travel more than the average, but not every day. I have usually chosen to stay at either an HI or HI Express on 90% of my overnight travels for both personal and business, because I know what to expect and I appreciate their accommodations. For this particular stay it was with my family and I feel like it was a waste of rewards points. The overall feel of the stay was that the Hotel was on a tight budget, but then taken to the level of being cheap. The bedding was rough and cheap, the towels were like sand paper, the water pressure was terrible and the hot water would come and go every few seconds. Breakfast was just as bad. One highlight of staying with HI Express is they have a good breakfast except for this particular establishment. To give them the benefit of the doubt I did wait for my kids to wake so we were eating later time than I normally do, but there was nothing really left to eat, a few bagels, two cinnamon rolls, no biscuits, no gravy, only 2% milk and so on. To the benefit of attendant of this area, if you went and asked them for something they would try to accommodate, except for biscuits and gravy, which I myself would have liked as well as several other patrons who asked for it. It felt like someone had them on a tight budget for whatever reason, but to their on detriment. March 2, 2015
Rated 4.0 out of 5.0 by great beds Hotel is slightly dated, just needs a little design updating. March 2, 2015
Rated 5.0 out of 5.0 by Close to Interstate We had travelled a long distance and the HIE was a welcome oasis. Very comfortable, relaxed and close to the beaches in Jacksonville. March 1, 2015
Rated 5.0 out of 5.0 by Great bed Hotel was good location and had a great bed! breakfast staff was very attentive and friendly. front desk staff ok February 27, 2015
Rated 5.0 out of 5.0 by Good for a business trip Exactly what you'd expect from an express hotel. Food was good enough considering it was free. Service was excellent and staff was extremely friendly and courteous. Would like to see a climate control system that's a little less finicky, but it's not like I was ever uncomfortable in my room. February 23, 2015
Rated 5.0 out of 5.0 by Excellent check in. Registration paperwork and room keys were waiting at desk upon arrival (even though only making reservation less than 30 min earlier). Registration took less than 2 min. And room was exactly as described. February 21, 2015
Rated 5.0 out of 5.0 by great hotel we really enjoyed this hotel, the breakfast was great and the lady that works the breakfast area is really friendly.. February 19, 2015
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