Rated 4.5 out of 5 by 280
Rated 5.0 out of 5.0 by NP70 Great hotel
From the front desk service checking in and checking out, the service was fabulous and the accommodations superb. Great experience and thus the reason I love staying at IHG properties.
May 2, 2015
Rated 5.0 out of 5.0 by b.mcgz Great service
Unmatched comfortability and service! Great Job! Hotel staff was extremely friendly and attentive to our needs. Room was exquisitely clean and ready upon our arrival. Overall outstanding experience and would recommend anyone staying in the Jacksonville area.
April 28, 2015
Rated 5.0 out of 5.0 by tlwd76 Friendly and helpful front desk
The staff was friendly, the room was clean and very comfortable. This hotel was in a good location for where we were needing to go. Nice room for the money.
April 28, 2015
Rated 2.0 out of 5.0 by BusinessTravel2023 Slept Well But That's It
Traveling for business I look for many things to make my stay efficient and effective. When advertised internet is one of those things I expect it will be consistent and operational throughout the stay. We never had service in our rooms, however if we would go sit in the lobby we could get service. Inadequate when traveling for business. The room had stains on the carpet in traveled areas that were sticky and never cleaned, and they were red so they weren't easy to miss. The staff, while courteous, made little attempt to resolve the issue. Breakfast was good, and I am sure the pool and fitness center were fine as well. But I will not stay here again.
April 27, 2015
Rated 5.0 out of 5.0 by RoadWarriorRon Very Clean and Great Staff
A very crisp, clean and well lit hotel. The staff was very friendly and responsive. Lots of parking space too.
April 22, 2015
Rated 4.0 out of 5.0 by yonny5 Very nice suite for the price
I had one of the best nights sleep away from home. Usually I don't sleep that well in hotels but was very pleased to had a very restful 2 nights.
April 20, 2015
Rated 5.0 out of 5.0 by punchbug HI Express-Jacksonville
Very nice staff, with the exception of the woman at check-out who acted like I was imposing when I asked her to correct something on our bill.
The room was nice but had cigarette burns in the carpet. It didn't smell, but they were very noticeable.
Overall, it was a nice place and we would stay again if we needed to.
April 19, 2015