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Rated 4.5 out of 5 by 279 reviewers.
Rated 5.0 out of 5.0 by Great service Unmatched comfortability and service! Great Job! Hotel staff was extremely friendly and attentive to our needs. Room was exquisitely clean and ready upon our arrival. Overall outstanding experience and would recommend anyone staying in the Jacksonville area. April 28, 2015
Rated 5.0 out of 5.0 by Friendly and helpful front desk The staff was friendly, the room was clean and very comfortable. This hotel was in a good location for where we were needing to go. Nice room for the money. April 28, 2015
Rated 2.0 out of 5.0 by Slept Well But That's It Traveling for business I look for many things to make my stay efficient and effective. When advertised internet is one of those things I expect it will be consistent and operational throughout the stay. We never had service in our rooms, however if we would go sit in the lobby we could get service. Inadequate when traveling for business. The room had stains on the carpet in traveled areas that were sticky and never cleaned, and they were red so they weren't easy to miss. The staff, while courteous, made little attempt to resolve the issue. Breakfast was good, and I am sure the pool and fitness center were fine as well. But I will not stay here again. April 27, 2015
Rated 5.0 out of 5.0 by Very Clean and Great Staff A very crisp, clean and well lit hotel. The staff was very friendly and responsive. Lots of parking space too. April 22, 2015
Rated 4.0 out of 5.0 by Very nice suite for the price I had one of the best nights sleep away from home. Usually I don't sleep that well in hotels but was very pleased to had a very restful 2 nights. April 20, 2015
Rated 5.0 out of 5.0 by HI Express-Jacksonville Very nice staff, with the exception of the woman at check-out who acted like I was imposing when I asked her to correct something on our bill. The room was nice but had cigarette burns in the carpet. It didn't smell, but they were very noticeable. Overall, it was a nice place and we would stay again if we needed to. April 19, 2015
Rated 3.0 out of 5.0 by Thin Walls Could hear the people talking in the next room above the sound machine we brought from home. Also, maid had stuffed a few tissues in the top of the empty tissue box instead of replacing it. April 16, 2015
  • 2015-05-02T11:38:55.159-05:00
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