Rated 4.5 out of 5 by 163
Rated 4.0 out of 5.0 by pwrobinson57 Excellent
excellent I really enjoyed the stay and the service
July 29, 2014
Rated 4.0 out of 5.0 by Kamie57 Comfortable beds, very nice decor, but location--blah
I found this hotel to be very updated and nicely decorated. The staff were congenial but not to the extent that others had mentioned in their reviews. The breakfast was decent--it was free, after all. My primary complaint was the view from my hotel room--a rundown trailer park. The problem is, apart from the pool, there WERE no good views on the premises, yet the cost of the hotel was comparable to those with beautiful views downtown. The suite was crowded with furniture, it seemed. There was barely enough room to pullout the sofa bed (which was very uncomfortable, according to my nephew) and then to get past it to go to the bathroom. The regular beds, however, were very comfortable. I was not disturbed by noises from other guests. I slept very well. Overall, it's a decent hotel, and if it were in another location with better views, I would probably stay there again---if I could get it at a discount as I did this time.
July 29, 2014
Rated 3.0 out of 5.0 by JackieVS Not so happy about the stay
My husband would like another hotel to stay at for our visit to Jacksonville. However, I insisted in booking a room at Holiday Inn Express instead because I have been to few HIE hotels in Asia and the experiences were amazing - just like staying in a regular 5 star hotels. But contrary to our experience recently at Jacksonville East with no basic bathroom supplies such as toothbrush, bathrobes and slippers, so we may not be staying in any Holiday Inn Express hotels here soon.
July 28, 2014