Rated 4.5 out of 5 by 305
Rated 5.0 out of 5.0 by skm94 Excellent stay
This was our first time at this hotel. We stayed there 2 nights and were extremely pleased. It was easy to get to from the Interstate, staff were friendly, rooms were clean and VERY spacious. We were pleasantly surprised to see such a large seating area. At most HI Express hotels this room is considered a suite and you are charged more. The value was excellent for everything offered and it was only 5 miles away from UNF where my daughter was competing. It was also nice to get back on the main road (Atlantic) which took us straight to the beach. If we are ever in the area again, we will definitely come back.
July 31, 2015
Rated 4.0 out of 5.0 by cmdoc Exceeded our expectations
My wife and I were celebrating our wedding anniversary. When we arrived we found out our room had been upgraded because we were Rewards Club members. We received the room at the end of the hallway, which was a few feet wider than the standard room. It was also very quiet, which we really liked. The bed was the most comfortable I can remember ever having at a hotel! Overall the breakfast was nice, but on the first morning there was no hot water for the oatmeal and on the second morning there was a lack of plates and utensils and they ran out of biscuits. To be fair, however, the second morning the breakfast area was packed with guests -- at one point there were no empty tables.
July 30, 2015
Rated 4.0 out of 5.0 by Taylor127 Quiet, comfotable & Clean but No Hot Water in the shower
We have stayed here several times and really like the location, quietness and security of the hotel. The pool is great even though did not use it on this trip. It is clean but very disappointed that the hot water did not work in the shower. Tried all of the usual tricks to get it to work such as letting it run (cringe because of water shortage in California). When I reported it the clerk was concerned and stated it would be fixed. However I think we should have been offered some compensation for this inconvenience but weren't since we are there frequently.
July 29, 2015