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  • 1 888 HOLIDAY
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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: JACKSONVILLE
  • Distance From Hotel: 8.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:7
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish
  3. Chinese

Pet Policy

Pet Policy

There is a 40.00 dollar non refundable pet fee. Maximum of one pet per room and no more than 30 pounds. Service dogs are welcome at our hotel and there is no size restriction for your service companion.
Pet deposit amount  40.00  USD  per stay

What's Nearby

What's Nearby

Attraction:
Jacksonville Beach
Distance From Hotel:7.0MI
Attraction:
Jacksonville Landing
Distance From Hotel:8.0MI
Attraction:
St. Augustine - "Nations Oldest City"
Distance From Hotel:30.0MI

Parking

Parking

  • Number of parking spaces:127
  • Car Parking Available
  • Free Parking. 127 Total Parking Spaces.

Internet

Standard Internet Service

Standard Internet service is free for all IHG® Rewards Club members
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2012
  • Total number of rooms:101
  • Total number of suites:101
  • Total number of rooms with only one bed:61
  • Total number of rooms with only double beds:40
  • Total number of non-smoking rooms:101
  • Total number of rooms for the physically challenged:7
  • Interior corridor
  • Total number of floors:4

Welcome to the Holiday Inn Express – Jacksonville East, just off Interstate 295 and Atlantic Blvd. Whether visiting us for business or pleasure, we are the hotel for you! Centrally located between downtown Jacksonville and Jacksonville Beach, you are never far from work or play. Our guests can come and enjoy a home away from home in our spacious rooms. Every room includes our Holiday Inn Express plush bedding, seating area, work space, microwave, refrigerator, and coffee maker. Guests also enjoy
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Welcome to the Holiday Inn Express – Jacksonville East, just off Interstate 295 and Atlantic Blvd. Whether visiting us for business or pleasure, we are the hotel for you! Centrally located between downtown Jacksonville and Jacksonville Beach, you are never far from work or play. Our guests can come and enjoy a home away from home in our spacious rooms. Every room includes our Holiday Inn Express plush bedding, seating area, work space, microwave, refrigerator, and coffee maker. Guests also enjoy complimentary WIFI throughout the hotel and our signature hot Express Start breakfast. We also have a 24 hour fitness and business center on site.

We are near some of the best of Jacksonville! Whether taking a cruise out of JAXPORT, catching a football game at Everbank field or heading to the beach; we are the location for you! We are also close to Craig Airport, Mayo Clinic, the Jacksonville Landing, multiple fantastic museums, the Jacksonville Zoological Gardens, Jacksonville University, University of North Florida, and Florida State College at Jacksonville South Campus.

Our professional and friendly staff is always here to welcome you to the hotel and Jacksonville! We hope to see you soon!

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Features
All Suite Hotel

Guest Reviews

Rated 4.7 out of 5 by 240 reviewers.
Rated 5.0 out of 5.0 by Business Trip August 2014 Loved this hotel! Accomodations were beautiful; area lovely, and most importantly, staff very very helpful and friendly! Definitely will recommend this hotel to anyone I know who is staying in the area/will stay here again when I return! Thanks again! --Summer September 1, 2014
Rated 5.0 out of 5.0 by Home away from home greeted when we walked in by awesome staff and very timely. All pictures from the hotels site were actually pictures of the hotel and its rooms which is always great to get more than what you were even hoping for. August 27, 2014
Rated 5.0 out of 5.0 by Nice hotel in a great location Good hotel to take family or that special one. A lot of times we stay at other hotels because of team/for tournaments but this time it was just our family, so my wife and girls really enjoyed the stay. August 27, 2014
Rated 4.0 out of 5.0 by GETAWAY PLACE TO BE!! Im very particular about where I lay my head and Hotel Indigo was NO DISAPPOINTMENT!!! Its tucked away in Tapestry Park on the southside of Jacksonville. The area is saturated with plenty of places to eat and enjoy. The staff is extra friendly and the food (i ate breakfast) is cooked to order and it is GOOD, so was the service. Zachery was the waiter, server and hostess lol, he was awesome he got everything correct! I went for leisure to visit a NEW CITY and wasn't diisapponted. The pool August 27, 2014
Rated 5.0 out of 5.0 by great place I have stayed at several Hotel Indigo and i always enjoy the stay,best hotel around August 27, 2014
Rated 5.0 out of 5.0 by Very Clean and Comfortable The room was very clean and comfortable. There were no "cons" at all during my stay. August 26, 2014
Rated 5.0 out of 5.0 by Beautiful Decor Loved the indigo decor! Very refreshing, clean, contemporary. Wood floors in lobby and rooms, high ceilings, big shower with good pressure. It felt like a resort rather than a hotel! I'm going back this week!! August 25, 2014
Rated 4.0 out of 5.0 by Nice room. Nice room. Although wish there were a microwave to heat leftovers. Also wish view of basic room wasn't one of the parking lot. August 22, 2014
Rated 5.0 out of 5.0 by GREAT HOTEL EVEN BETTER PRICE We decided to stay here after an AWFUL experience at another hotel in Jacksonville. We were willing to stay here and not get a refund back from our other hotel. IT WAS 100% worth it! This hotel met and exceeded all of my expectations. We loved it and will not look for a Hotel Indigo wherever we travel! August 20, 2014
Rated 5.0 out of 5.0 by superb hotel Liked everything about this hotel. We were surprised of the quality of everything. Would come back any time August 19, 2014
Rated 5.0 out of 5.0 by excellent complete class, i would recommend a stay at hotel. staff is terrific August 18, 2014
Rated 5.0 out of 5.0 by Great location, nice hotel The hotel is really nice with great staff and in a great location. Restaurants and shopping are nearby. The hotel sits on a relaxing pond for those evening walks or just somewhere to sit and read quietly. It is a great place to unwind for those business trips. The guest room and bathrooms are spacious and clean. I enjoyed my stay and will return for my next visit to the area. August 18, 2014
Rated 5.0 out of 5.0 by Jax Trip Hotel made it like being at home. Was a shor drive to the office and surronding area was well kept. August 18, 2014
Rated 5.0 out of 5.0 by Excellent Stay The hotel was easy to access and was in a lovely park like setting, There were a number of restaurants within walking distance of the hotel including an excellent Thai restaurant. The room was very comfortable allowing us to relax after a long drive from North Carolina. August 13, 2014
Rated 5.0 out of 5.0 by Outstanding Stay There was only one small thing I would recommend. When checking in using a credit card, they should tell the guest there is a $25.00 hold on the card and it will be removed after checking out. There was a sign on the other side of the desk that stated this but I didn't see when checking in. August 13, 2014
Rated 5.0 out of 5.0 by pleasant surprise This hotel is located in a beautiful setting next to a lake. There are numerous shops and restaurants close by. Convenient to highways, but quiet area. August 11, 2014
Rated 5.0 out of 5.0 by Love this Hotel I stay here when I come in town to visit my Son at UNF and love this place. Very comfortable and great location. Rose August 7, 2014
Rated 5.0 out of 5.0 by Great night and location I recently stayed and couldn't ask for a better experience. From the time of check in I was treated with respect. The facilities were excellent and staff very friendly and helpful. I will definitely be back! August 6, 2014
Rated 5.0 out of 5.0 by Service appreciation I travel the world and spend over 220 days per year in hotels. By far, this Hotel Indigo has the best customer service experience of any hotel I have stayed. Special thanks to: Hope, the Housekeeping Supervisor, Terie at the desk, Chef Ross and Server Zach, the very pleasant General Manager- Hanna, Jeff, Densie always bringing up my breakfast with a smile on her face, Mary, Brent and all the others that work behind the scenes to make this work. August 5, 2014
Rated 5.0 out of 5.0 by Very convenient Clean, efficient staff, great breakfast, very nice rooms. Will stay here again. August 4, 2014
Rated 5.0 out of 5.0 by Excellent staff, wonderful room I stayed one night on a leisure trip. The staff was great, the hotel was great. Couldn't have asked for a better stay. August 3, 2014
Rated 5.0 out of 5.0 by nice room this hotel was referred to me by someone that stayed there previously. This hotel lived up to its hype. Loved the décor, bathroom was big and spacious with a walk in shower. The beds was nice and comfortable August 2, 2014
Rated 5.0 out of 5.0 by staff excellent, food excellent, room excellent It was exceptional service and each member of the team attempted to make us welcome, comfortable and meet our needs. August 1, 2014
Rated 5.0 out of 5.0 Very nice stay The premises were clean, the staff was nice, and the hotel surroundings were beautiful. Great stay! July 31, 2014
Rated 5.0 out of 5.0 by Great Ambiance Every time I stay at Indigo, the counter clerks are so friendly and accommodating. They take care of you in a timely manner; you don't wait long. The rooms are clean and spacious. The room coffee is great. It is very comfortable. I like the views of the room. I had pond view one time and one time I had the view of the community. They were both very nice. I felt part of the community. The lounge is my favorite; the drinks are good and the service is fast. The Bartender is pleasant and makes conversation with the clients. Everyone is talking to each other. The price is more than right. They have dogs in the hotel, but you will not know they are there; You see them coming in and out but they do not hang out at the lounge or front of the hotel. I never heard loud noise or unreasonable barking. July 30, 2014
Rated 5.0 out of 5.0 by Customer Service The hotel staff was excellent. After casually sharing that it was our anniversary, when we returned to the room, there was a nice card, cupcake and 2 bottles of water to help us celebrate our special day. Our anniversary was wonderful as a result of the efforts by Mary and the Hotel Indigo staff! July 30, 2014
Rated 3.0 out of 5.0 by Fun look to the place Normally very happy. This time there were a few issues. The staff was very attentive to correct them July 29, 2014
Rated 5.0 out of 5.0 by Great Stay Nice neighborhood, easy to find. As usual Hotel Indigo exceeded expectations. July 29, 2014
Rated 3.0 out of 5.0 by Good service, bad mattress The front desk service was good. Room was across from ice maker. Didn't realize this until I had gone to bed and someone went and got a bunch of ice. The large gap under the door allowed a lot of noise and light in. Both beds in room had really bad mattresses. One had large depression and the other sloped to one side. July 28, 2014
Rated 5.0 out of 5.0 by Great Stay Stayed three nights, we had a suite with a view. It's a wonderful hotel. Staff was wonderful and the hotel was very clean. it's in a very nice area. Will stay again. July 28, 2014
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