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  • 1 888 HOLIDAY
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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: JACKSONVILLE
  • Distance From Hotel: 8.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:7
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish
  3. Chinese

Pet Policy

Pet Policy

There is a 40.00 dollar non refundable pet fee. Maximum of one pet per room and no more than 30 pounds. Service dogs are welcome at our hotel and there is no size restriction for your service companion.
Pet deposit amount  40.00  USD  per stay

What's Nearby

What's Nearby

Attraction:
Jacksonville Beach
Distance From Hotel:7.0MI
Attraction:
Jacksonville Landing
Distance From Hotel:8.0MI
Attraction:
St. Augustine - "Nations Oldest City"
Distance From Hotel:30.0MI

Parking

Parking

  • Number of parking spaces:127
  • Car Parking Available
  • Free Parking. 127 Total Parking Spaces.

Internet

Standard Internet Service

Standard Internet service is free for all IHG® Rewards Club members
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2012
  • Total number of rooms:101
  • Total number of suites:101
  • Total number of rooms with only one bed:61
  • Total number of rooms with only double beds:40
  • Total number of non-smoking rooms:101
  • Total number of rooms for the physically challenged:7
  • Interior corridor
  • Total number of floors:4

Welcome to the Holiday Inn Express – Jacksonville East, just off Interstate 295 and Atlantic Blvd. Whether visiting us for business or pleasure, we are the hotel for you! Centrally located between downtown Jacksonville and Jacksonville Beach, you are never far from work or play. Our guests can come and enjoy a home away from home in our spacious rooms. Every room includes our Holiday Inn Express plush bedding, seating area, work space, microwave, refrigerator, and coffee maker. Guests also enjoy
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Welcome to the Holiday Inn Express – Jacksonville East, just off Interstate 295 and Atlantic Blvd. Whether visiting us for business or pleasure, we are the hotel for you! Centrally located between downtown Jacksonville and Jacksonville Beach, you are never far from work or play. Our guests can come and enjoy a home away from home in our spacious rooms. Every room includes our Holiday Inn Express plush bedding, seating area, work space, microwave, refrigerator, and coffee maker. Guests also enjoy complimentary WIFI throughout the hotel and our signature hot Express Start breakfast. We also have a 24 hour fitness and business center on site.

We are near some of the best of Jacksonville! Whether taking a cruise out of JAXPORT, catching a football game at Everbank field or heading to the beach; we are the location for you! We are also close to Craig Airport, Mayo Clinic, the Jacksonville Landing, multiple fantastic museums, the Jacksonville Zoological Gardens, Jacksonville University, University of North Florida, and Florida State College at Jacksonville South Campus.

Our professional and friendly staff is always here to welcome you to the hotel and Jacksonville! We hope to see you soon!

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Features
All Suite Hotel

Guest Reviews

Rated 3.8 out of 5 by 408 reviewers.
Rated 5.0 out of 5.0 by Satisfied Customer Went to Jacksonville for a quick vacation and getaway and decided to stay here over many choices. The service from the time we got there was excellent and the room was just what I was looking for. Great balcony view and comfortable bed and shower! Breakfast and service was great and delightful. Pool was the right size for comfort. They was prompt and attentive with all my needs! Will come back again! September 14, 2014
Rated 5.0 out of 5.0 by Great service and location My stay at the Crowne Plaza in Jacksonville was fantastic. The hotel was very clean and the staff was extremely helpful and friendly. I truly enjoyed my stay and would recommend it. The only issue was the work out room, much smaller than I expected but I was able to work on my arms as I planned. September 13, 2014
Rated 2.0 out of 5.0 by renovation cannot believe that #1 they were renovating the hotel and did not post anything when I made my reservation #2 They put me on the floor that had the workers renovating 1/2 the floor So much for a quiet weekend getaway At least the staff was friendly September 12, 2014
Rated 3.0 out of 5.0 by It's not all that Not what I expected from the ""Home Alone" movie. They need to do some serious upgrading. September 11, 2014
Rated 5.0 out of 5.0 by great service from start to fiish From check in to check out great service. Nice room, bed and view. great location September 10, 2014
Rated 5.0 out of 5.0 by What a great view! I was given an upper floor riverview balcony room and even though there was heavy construction taking place along the river, it was a peaceful and beautiful view for sunrise, sunset as well as the Jacksonville nightline. parking garage access was especially nice due the the climate uncertainty in Fla during the summer. September 8, 2014
Rated 5.0 out of 5.0 by gREAT sERVICE HOTEL STAFF COULD NOT BE MORE HELPFULL IN EVERY ASPECT. WENT OUT OF THEIR WAY TO ENSURE THAT OUR REUNION WAS A SUCCESS September 7, 2014
Rated 5.0 out of 5.0 by Great Nght or Longer Stay a night stay or a year this is the hotel for me. Staff A Great bed! View of River! Food Great! Close to everything down town you could want. Will Stay again! September 2, 2014
Rated 5.0 out of 5.0 by Great hotel with a great location We stayed at the Crowne Plaza Hotel in Jacksonville for a quick get-a-way. The front desk staff was very professional and answered our question. When we arrived at our room, I was afraid of the noise level because we were right beside the elevators. We did not hear them at all. The only noise we heard was from the concert across the river at the Landing. This was a great stay and I would highly recommend it. September 1, 2014
Rated 5.0 out of 5.0 by Good value Friendly staff for late arrival; quiet midweek stay; very comfortable bed; clean pleasant room September 1, 2014
Rated 5.0 out of 5.0 by Great event and meeting serving staff! Although this property is somewhat dated, the quality of the staff and service they provide is unparalleled. I conducted a series of three meetings here and the event and service staff for the meetings was the best I've ever worked with. Everyone went out of their way to make this the best possible series of events. The meeting rooms were fine. The sleeping rooms are in need of renovation; particularly the bathrooms and bathtubs. It looks like the rooms were semi renovated not too long ago but someone scrimped and failed to replace bath and shower facilities. September 1, 2014
Rated 5.0 out of 5.0 by overall stay From checking in,to checking out the experience was great. The staff was very pleasant, the room was clean, the bed was comfortable and the view from the balcony was amazing. Would be nice to have a mini refrigerator in the room, August 27, 2014
Rated 5.0 out of 5.0 by Awesome Stay Overall I had an awesome stay in this hotel. The rooms were clean. The breakfast buffet had good food. The business center was great and had a printer. The staff was not as friendly as I would have hoped for this hotel. I wish there was a microwave and refrigerator available for every room - that would have made this hotel more convenient to stay in. August 26, 2014
Rated 3.0 out of 5.0 by Rooms old and worn View was great, restaurants and bar great, really good service, but the room itself was barely acceptable. Paint was chipping off tub, could not soak and relax. Needed to relax from a stressful work week but that was not to be. Room does not fit the Crowne Plaza standard. Construction outside was noisy, fan in the hall obnoxious. Was told that the upper rooms were refurbished "recently" and was put up on the (top) tenth floor only to find that a few things had been updated but not all. August 26, 2014
Rated 3.0 out of 5.0 by Great Service Great service, attentive to needs and clean, but room feel and interior common areas appear worn and outdated. August 24, 2014
Rated 3.0 out of 5.0 by Cool hotel, ok rooms and staff So the hotel is nice. Has bar, coffee shop, and 2 place to eat. Staff was ok, bed wasn't very comfortable, rooms was ok, internet was slow. For the price it wasn't bad, and good area to be in. August 23, 2014
Rated 5.0 out of 5.0 by Business trip Great location, clean and professional staff. I would recommend the Crown Plaza to anyone traveling in the Jacksonville area. August 15, 2014
Rated 5.0 out of 5.0 by great service very comfortable experoirnce, nice view , friendly staff, good location and will return to a crowne plaza hotel August 14, 2014
Rated 4.0 out of 5.0 by Great location, great staff, bed was horrible The other 3 in my party liked the bed just fine... I need a harder bed, which is why I mentioned it was horrible (for me). The hotel is in a great location for going to a Jags game, with lots of restaurants and entertainment near by. The hotel staff was super friendly and helpful. The grounds outside needs to be cleaned, especially the pool area... it needs to be vacuumed bad, and the pool deck needs to be hosed/blowed off. August 14, 2014
Rated 2.0 out of 5.0 by Average Hotel Stay Our stay was for a family gathering which made the visit great! The front desk staff was very nice and check in was easy. The hotel overall was average but the service and response time was poor. Our room hot which made for an uncomfortable environment at times during our stay. August 14, 2014
Rated 3.0 out of 5.0 by Nice Room I was very impressed with my room but I was not happy that late at night I was locked out my room and the 3 of 4 keys did not work and that's ridiculous ...I am young I was alone and did not like the feeling of trying to get in from the parking lot and not being able to then not being able to get in my room ... It's just was not safe for me. Other than that everything was fine August 13, 2014
Rated 2.0 out of 5.0 by Will Never Stay Here Again This Crowne Plaza gives them a bad name. The rooms are incredibly uncomfortable and impossible to sleep in. The AC runs all night long and the space doesn't make sense so you feel cramped. The hotel is outdated overall and needs some serious attention. Bummer. August 8, 2014
Rated 1.0 out of 5.0 by Serious houstkeeping issues Based on my last visit to this hotel, they have serious issues with housekeeping, I had to spend the best time of Saturday evening to clean my own room just to stand spending the night there. First it was all about the small things, but the kept piling on, I didn’t want to care, but after cleaning my own room for hours I had missed the fireworks and everything. After the night I packed and left, didn’t even feel like having breakfast at this property. Luckily the bed sheets seemed clean enough, but that was pretty much the only clear things in the room. I have to add that the hotel seem to have refunded my stay to my credit card now, but still that doesn’t make up for this experience. August 7, 2014
Rated 5.0 out of 5.0 by Lovely Place to stay My stay here was wonderful. FYI if you plan on staying here soon please ask for a room on the 6th floor or above because they are newly renovated. The rooms on the lower floors are in good condition but just have old wall paper and furniture! August 6, 2014
Rated 4.0 out of 5.0 by Clean room , but downsides Very clean room. Downsides, walls very thin and could hear next door neighbor discipline their children. Breakfast not included and no refrigerator available in room. August 3, 2014
Rated 5.0 out of 5.0 by Military Reunion This hotel made the ship's reunion that my wife and I attended a very enjoyable experience. I will recommend this hotel for future reunions of other ships. August 1, 2014
Rated 5.0 out of 5.0 by Great view. Friendly staff and beautiful views. Extremely satisfied. August 1, 2014
Rated 5.0 out of 5.0 by Perfect vacation spot Everything about this hotel was smooth for me. Walked in and they were ready for me. Gave me a fridge when I asked. Very comfortable beds, easy parking, and a beautiful view of the city. Not too far from the beach either. I would recommend this hotel to anyone and they treat military great as well. July 31, 2014
Rated 3.0 out of 5.0 by Great place. Only had a problem with an advertised discount. Great Place. Nice river view. Excellent breakfast. Friendly staff. Only issue was not getting an advertised discount. More disappointing since I brought it up to two staff members and they did nothing about it. Even getting back to me and explaining that they could not take care of it would have been something. That one bad experience ruined a great weekend. July 31, 2014
Rated 3.0 out of 5.0 by Bad start, good ending. When we first checked in, the guy at the front desk had no name tag or even welcomed us, vs just handling us like cattle to check in as fast as he could. I had to prompt every question as it was our first time staying there. We had splurged and got the romance package and nicer room - but when we got to the room, it was not the room type nor location that was promised. We had to then go back down, wait in line and handle the awkward situation. Will, who was now working the front desk stepped up big time and fixed a sour situation to be sweet. Excluding some minor issues that are to be expected in the real world ( I worked hospitality for almost 5 years and know that it doesn't always run smooth ) everything was good. Excluding, Sunday morning we called for our breakfast to be delivered and we asked if it would take a while because if so we would do the in house dinning, they assured us no and it would take just 30 minutes. Well an hour and 15 minutes later, we finally got it. Overall though - the room was gorgeous and we would like to think of returning. Thanks Vincenzo July 31, 2014
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