Rated 4.7 out of 5 by 247
Rated 5.0 out of 5.0 by Desert22 Great Location and Accomodations
Stayed at the Hotel Indigo for a get away weekend and the room and service was great! Would DEFINITELY stay again
August 6, 2013
Rated 5.0 out of 5.0 by TravelMore Great Staff & Hotel
Terrific in every way!! I've traveled the world and have lived in other countries. I've never been in a better hotel. Great staff, food, room, location, price. 'Nuff Said!!
August 5, 2013
Rated 4.0 out of 5.0 by alwaysonthego21 Met Expectations
Check in was a breeze
The room was nice, bed was comfortable, restroom was huge. Nice hardwood floors ( probably contributed to the loud noise)
There were 2 minor drawback's
1. having community ice machine right outside our door. We heard everything in the hallway "especially" the ice machine solution might be put the ice machine in a closet or use a better insulated door. I would definitely stay there again.
2. We asked the desk clerks about stuff to do in the area and neither one had a clue.
August 2, 2013
Rated 5.0 out of 5.0 by MRFAMU06 Loved the hardwood floors and layout of the entire room
I immediately called my wife and mentioned the excellence of this hotel. You may want to include bathtubs and microwaves as well. At any rate this hotel will be a place I bring my family to when we come back to Jacksonville.
July 28, 2013
Rated 5.0 out of 5.0 by GVAMD Two Moms visiting kids in JAX
I had gotten this hotel for the Two Moms based on our experience at other Hotel Indigos. The girls loved it and the proximity to restaurants and walking trails.
July 26, 2013
Rated 5.0 out of 5.0 by BetsyW Excellent Staff, Stay and Very Comfortable
Our stay was a Birthday Present for my husband. We had an AMAZING time at Hotel Indigo. From the moment we arrived and were greeted by Maria at the front desk we knew we were at the right hotel. Maria is very friendly, personable and accommodating. Our Suite was fantastic, more than we had expected. Comfort at EVERY LEVEL, from the living room, to the bedroom and the bath. Each room provided great comforts and relaxation. The hotel bar and eating area is another true gourmet treat in itself. The food is absolutely wonderful, from the appetizers to the drinks and to breakfast the next morning we were absolutely treated to the most delicious foods on the menu. Each item was more tasty than the last. Our bartender Brent was so very helpful in answering questions and making fabulous drinks for us to savor as well. My Chocolate Martinis were fantastic! We were greeted the next morning at breakfast by Denise who was just a true bright spot to our day. She greeted us with a great smile, coffee and helpful suggestions about what to order for breakfast. Denise ended our stay on a wonderful note. This hotel is 5 Star to both of us. We are already planning our next stay in August! The best part is we live in Jacksonville and the Hotel Indigo is now our STAYCATION HEADQUARTERS forever! It's a wonderful getaway and the price is definitely right in all areas, rooms, food and drinks. What more could you possibly ask for?
July 23, 2013
Rated 4.0 out of 5.0 by Travelgirl001 Nice and clean
My family and I stayed at Hotel Indigo in JAX for the 4th of July week. The hotel was friendly and inviting from the get go. Our room was refreshingly designed with high ceilings making it feel spacious with a lake view. It also was very clean with Aveda products in the bathroom. We had breakfast every morning by the lake enjoying their tasty food at a reasonable price. Loved that they were pet friendly and took daily walks by the lake which have benches to sit and relax. Gym was small but efficient, same with pool area. Bar had happy hour and the bartender was super nice and made a good martini.
I recommend this hotel and would stay here again!
July 11, 2013
Rated 5.0 out of 5.0 by BobLois Clean and Comfortable
Well located for Mayo Clinic visits. Clean and comforable. Our favorite stopping place in Jacksonville.
July 8, 2013
Rated 4.0 out of 5.0 by Mickeyrat Bring ear plugs.
All of the guest rooms have laminate floors with little or no insulation padding. They look good, but you can hear every step when a guest is walking in the room over yours. It is worse if the are wearing high heals. Tap, tap, tap. Request a room on the 5th (top) floor only.
July 8, 2013
Rated 5.0 out of 5.0 by Zig5 lovely hotel
Our overall visit to this hotel was great, the rooms are very clean and comfortable and the way it is tucked in and surrounded by shops and a lake was lovely. We would have liked to have at least a small fridge in the room for drinks as we have kids and the pool was tiny, also we paid extra to have breakfast free thinking this meant our breakfast would be free for all of us our entire stay instead we were given some cards that gave us a certain amount free and with the higher prices of the hotels breakfast food we only got one breakfast free so we paid more for that in our package and still had to buy breakfast our second day. Hotel staff was very friendly and helpful and knowledgeable of the area and the hotel was well decorated and very clean so over all the stay was nice.
July 6, 2013
Rated 5.0 out of 5.0 by GiGi007 Fabulous Rooms and Beds!
We had a lakeside room at this property. Very pleasant view!
Most of the staff I encountered at this property were really warm and personable. However, cleaning staff could have been more friendly :-)
July 3, 2013
Rated 5.0 out of 5.0 by crisnar123 The best place my family and I stayed ever.
We stay for 10 days with two kids and everyone was wonderful. are servers in the morning where all great. thankyou too Tracy and all the girls in the front desk. We will be living now in st johns fl but when ever family comes to visit they will stay with hotel Indigo. Thankyou to housekeeping they did an wonderful job also. This has been a excellent experience.
July 2, 2013
Rated 5.0 out of 5.0 by Lydi Great place to stay
I always stay here while in Jax. Great place - clean, comfortable with a very friendly staff.
June 26, 2013
Rated 5.0 out of 5.0 by NationalTraveler63 A Quality Experience
This was my first stay at Hotel Indigo. I was pleasantly surprised by the room design and level of service. The room was clean and comfortable and all of the hotel staff was friendly and accommodating. The water view came complete with swimming turtles! I can without reservation, recommend this hotel to all.
June 25, 2013
Rated 5.0 out of 5.0 by ac1979 Great Staff! Clean, Comfortable & Stylish!!
We had a great time during our stay, we will stay again.
The staff was great, very nice and made my dog feel welcome. I was a litlle hesitant to book when I discovered that they don't require vaccine records from people who have pets, but when we walked in the room and it was very clean and smelled great I felt a little better.
The garbage outside the front door lobby of the hotel was full and overflowing from the time we checked in to the time we checked out. As far as the rest of the place it was really nice, clean and we definitely loved it. We will look for Hotel Indigo in every city we plan to visit.
Bar was awesome, lots of nice people. And the room service/restaurant food is good.
June 23, 2013
Rated 1.0 out of 5.0 by Bella1237 Let sleeping dogs lie! In your bed.
This hotel has a great price point. If you are an animal lover than this barn is for you. The don't designate certain floors or rooms for people who bring their pets. I personally find that sleeping with animals is a filthy practice. There are dogs in the common areas where food and beverages are sold. This is unsanitary. Ruff!
June 22, 2013
Rated 5.0 out of 5.0 by RayGA Excellent, Billing not so good
The Room, the hotel, the restaurant and bar, work out facility. All Excellent. Parking is OK. Location Perfect. No little fridge, so you need cooler. Billing, I have no idea what is going on there? My card is billed $50 more than paper invoice, It is pending. So I watch it. Now, it showed you billed the same amount a second day. I have two pending charges both $50 more than my invoice. Have no idea what is going to happen. When it goes from Pending to Charge, lets hope it is correct. That is the only uneasy about hotel. I want to stay there again, but now I'm afraid I'll get in some billing nightmare.
June 11, 2013
Rated 5.0 out of 5.0 by AlisonG Will stay again
We found the rooms clean and neat.
We had our two small dogs with us and it was great to find a nice hotel that allowed pets.
The staff was very friendly and the location was very convenient.
June 7, 2013
Rated 5.0 out of 5.0 by Kamz Awesome
This is a really nice hotel and the price was very much a surprise.
June 7, 2013
Rated 5.0 out of 5.0 by rugman53 delightful
my wife and I were very happy with our decision to stay at this hotel Indigo. from the moment we entered the lobby we knew the place was perfect for us. great facilities from rooms to outdoor pool & spa. great food at happy hour. Would highly recommend this terrific property
May 27, 2013
Rated 3.0 out of 5.0 by George5 Room smelled bad
I have been a guest at this Indigo numerous times and have not had a bad experience. This stay was not a good one. I was assigned a room near the elevator apparently due to purchasing through a discount website. I found out from the front desk that guests in this room typically complain about elevator noise. Noise was not a problem however, the room smelled so bad that our clothes absorbed the smell. In addition, the smell seemed to be mildew and caused sinus headache.
Like the hotel but this was a terrible experience.
May 24, 2013
Rated 5.0 out of 5.0 by kimboslice comfortable room and very sincere staff
Will be staying here freguently when my daughter starts college at UNF.Very comfy room and near all properties.Every restaurant you could think of and plenty of places to shop and entertain all in walking distance.
May 22, 2013
Rated 5.0 out of 5.0 by miros Awesome two night stay!
Stayed at this hotel with family and pets. The beds were comfortable
the hotel was well designed as were the hotel rooms the walk area around the lake was beautiful and perfect for walking the pets. The hotel is located near shopping centers and restaurants. Everything was perfect I love this hotel.
May 22, 2013
Rated 5.0 out of 5.0 by cptain Great place to visit on the weekend
Thoroughly enjoyed the Hotel, especially the outside patio. Everything was great.
May 21, 2013
Rated 5.0 out of 5.0 by Bucci3 Couldn't have asked for more
My husband and I recently stayed at the Hotel Indigo for five days in conjunction with attending The Players Golf Tournament. We enjoyed our stay very much. All the staff we interacted with: Ethan, Brent, Tracey, Mary and Seth, were friendly and very helpful. We took advantage of the half-price appetizer happy hours and everything we ate was delicious. We also had breakfast and one dinner and the food was consistently good. Our room overlooked a small lake and the king bed was very comfortable . The bathroom and shower were larger than most. This hotel is in a great location; there are restaurants within walking distance and access to any number of other eating establishments within easy driving range. We had never stayed at a Hotel Indigo before but will definitely look for them in future travel and will return to this hotel the next time we are in the area. Definitely recommended!
May 19, 2013
Rated 5.0 out of 5.0 by MarieO Great In-Town Getaway
Needed to leave our home to the kids and grand kids for a teen sleepover, and wanted to experience a restaurant in Tapestry Park. Hotel Indigo was convenient, easy to book online, great weekend rate. Room was very nice, well-appointed with a coffee maker and decent coffee. Bathroom shower was great, as was the desk chair. King bed was comfortable, room was clean. Very happy with our stay, especially since the weather was rainy and windy and we were able to easily get to the restaurant and back, even during the worst of the storm.
May 13, 2013
Rated 5.0 out of 5.0 by Jasper74 Amazing Hotel
Fantastic area amazing hotel and friendly staff esp. Bartender Brent
May 12, 2013
Rated 5.0 out of 5.0 by Diverdan1959 Met all our expectations
Nice hotel, comfortable rooms and a nice bar area too. Walk to restaurants and lots of shopping in the area. Went to Poms for dinner. Okay a little pricey will try the place next door limeleaf next time.
May 9, 2013
Rated 4.0 out of 5.0 by mnmoran Housekeeping
...this is my second time staying here, and I am usually pleased with all the services...THIS time, housekeeping was not up to standard.
On my floor there were trays of food left outside rooms that had not been picked up the whole day..unsanitary! I left my room at 9:00 am and when I got back at 3:00, it was still NOT made up...I saw the person handling that, and said that she wasn't sure when she would have it done..I left, came back at 5:00 and it was complete...from what I gather there was only ONE person handling the housekeeping for that floor....Mismanagement?
Looking forward to my next visit there and hope the housekeeping situation has been resolved
May 9, 2013
Rated 5.0 out of 5.0 Best 2 day stay ever!
All the staff we met were friendly and knowlegeable.
The room was clean, fresh smelling, and the staff kept the towels coming. Love that shower!!
Food at the restaurant was yummy and reasonably priced. Chef Ross really knows his food!
First day there we were too busy connecting with relatives and the second day it rained, so I can't tell you what the pool was like, but it looked wonderful.
We looked in on the fitness room, but didn't workout...they have some machines and dumbells in differing weights. Good enough to keep up your basic routine.
The immediate neighborhood has some nearby shops I did not have time to investigate, but they all looked interesting.
May 5, 2013