Rated 4.7 out of 5 by 240
Rated 5.0 out of 5.0 by Lovejax Pleasant Change!
Our experience while staying at the Indigo Hotel was very pleasant! The staff was wonderful, helpful, and very friendly!! It was a nice of change of pace to stay at hotel not owned by a huge corporation and the guest services reflected all the personal touches. The room was relatively spacious and the wood floors were a nice change from carpeting. The area around the hotel is beautiful and serene with a nice view, as well as, some choice eating places within in walking distance. Our last stay in Jacksonville was at the Aloft which was a nightmare inclusive of a rude staff and a horrible smell in the guest rooms. Ironic, since while staying at the Hotel Indigo, the Aloft has been gutted and closed for repairs. I will have to say that had we not stayed at the Aloft we would not have discovered what a treasure the Hotel Indigo is....my only small complaint, is that although the rooms are cleaned on a daily basis, the tables, lamps, etc. did not seem to be dusted at all while we were there.
April 12, 2013
Rated 5.0 out of 5.0 by Elf238 Enjoyed a 4-day stay
The staff took very good care of our family group when we stayed for a wedding. The wedding room rate was excellent. We felt comfortable in the lounge, enjoyed the bar and could not believe how good the food was; it's a simple menu and every item we tried was fresh and well-prepared. How often can you say that about a hotel?
The rooms were refreshingly different. Our older aunts were thrilled with the showers with multiple grab bars and rooms with plenty of natural light. We were disappointed that we could not get a second rack for our suitcases but managed without one. I later found out that extra racks were available, just not when I asked.
The few shops and restaurants near the hotel were handy and we wished more of the storefronts were occupied.
All in all, a very pleasant experience.
April 1, 2013
Rated 5.0 out of 5.0 by Junie63 Great service & great showers!
We recently had a great stay at the Indigo in Jacksonville, Fl. The service was excellent and the accommodations were very comfortable. We especially enjoyed the large shower and clean bathrooms. This is a unique hotel and we will be back!
April 1, 2013
Rated 5.0 out of 5.0 by Momofgroom wedding headquarters
Fantastic property!! Four wedding parties last weekend, staff was very attentive and pleasant. Food was really good, the room was comfortable and the location was fabulous...Overall, a great choice.
March 29, 2013
Rated 5.0 out of 5.0 by Patluvu2 Birthday wishes do come true!
Never heard of this hotel but decided to book a room and give it a try for my birthday. The location is convenient to area restaurants and most importantly to the St. John’s Town Center. Upon entering the lobby I loved the décor and the "green" appearance of the hotel. I was welcomed by a courteous receptionist who smile was contagious. The hotel felt cozy and lively, the rooms are beautiful, extremely clean and the view was to die for. The staff is very friendly and accommodating. Would highly recommend the Bistro/Café… awesome food and reasonably priced. I recommend this hotel to anyone visiting Jacksonville or anyone in town wanting to treat them self as I did. I certainly will visit again. Thank you!
March 24, 2013
Rated 5.0 out of 5.0 by Mitchell Mitchell's
Enjoyed our stay, no complaints. Loved the view and the comfortable bed as well as extra large shower. Will return in the near future. Also close to the St. Johns Town Ctr and fine dining. Hannah was the receptionist on duty and was always smiling as we came and left and had a friendly hello. Overall very nice accommodations for the price.
February 26, 2013
Rated 5.0 out of 5.0 by HappyTraveler23451 Love This Wonderful Hotel
We have traveled all around the country and many places in the world so we know what nice accomodations are.....The Hotel Indigo is a well done property that anticipates what guests will want and need ........We were comfortable and had everything that we couild have needed..........Highly recommend this hotel and we loved every minute of our stay.
February 23, 2013
Rated 5.0 out of 5.0 by Donna77 Beautiful Hotel!
This was my second stay at an Indigo Hotel. I was not disappointed. This is a gorgeous property! Clean, clean, clean! The view overlooking the lake was wonderful, too. I will definitely stay at this hotel again on my next visit to Jacksonville.
February 19, 2013
Rated 5.0 out of 5.0 by JoAnn weekend get- a-way
Such a wonderful hotel, the service, location and room were perfect. We plan to come back often!!!
February 19, 2013
Rated 4.0 out of 5.0 by momdoc4 Great hotel!
Staff was very friendly and helpful from front desk to room service. Could not have been more accomadating. Only reason I gave 4 stars was I noticed dust on the desk and behind TV. Other than that very clean hotel. Bedding great. Bed was very comfortable. Would definetly stay again.
February 14, 2013
Rated 5.0 out of 5.0 by Heiner Relaxing hotel
The relatively new hotel is situated in a cosy area off jacksonville's centre area. Nice neighbourhood with fine restaurants and lot of (free) parking space.
Spacious rooms, quiet surroundings with a lake, inviting for a leisure walk.
Would go there any time again!
February 14, 2013
Rated 5.0 out of 5.0 by Mindy13 Great Experience!
I was a little nervous as I had never heard of this hotel before; and I am happy to say it was worth the risk. The staff was friendly and helpful, view was amazing, room was extremely clean and very pretty, bar was reasonably priced, breakfast food was tasty and not too expensive. Overall a Great experience!
February 12, 2013
Rated 5.0 out of 5.0 by Mae82 Super clean and very cozy
This hotel Indigo is a Must! Very very clean, new and cozy. Very comfy bed, and sheets and towels are new and well washed. Everything in this hotel is perfect, and the price is worth it too!! Definitely want to stay there again! Oh, and breackfast is awesome too! Just LOVE it!! Thank You Indigo!
February 8, 2013
Rated 3.0 out of 5.0 by herj0028 Excellent hotel, but...
I have probably stayed at this hotel five times. I'm originally from Jacksonville so I know the location is beautifully situated. It has a very modern feel and design. Simply put, it's NICE. But every single time I stay in this hotel, on the morning of my scheduled check-out, a member of the housekeeping staff knocks on my door to ask when I'm leaving. This happens even if I have the 'do not disturb' tag hanging. I don't need to be reminded at 11 that my check out time is at 12; I'm aware of it and to be disturbed from my rest is SUPER annoying. Further, the walls and floors of this hotel are thin. I can hear neighbors talking, on my last stay I could hear the woman in the room next to me walking around in her heels like a Clydesdale. Almost makes me want to go to the Aloft across the street.
February 8, 2013
Rated 5.0 out of 5.0 by Treegc1 Eclectic Stay
This is a nice Hotel in a tight area with the surounding St Johns River. The check in and out was very speedy. The rooms are awesome at least ours was. It was a King size bed and big Shower in the bathroom. Hide away closet was cool too. Happy Hour was going on and several late night sales were going on too. The only draw back for us, was there was no breakfast added to the room. You had to go Ala Carte. The prices were reasonable though for the service and quality. Parking is a bit tight, especially on the weekends. You are in an area with other shoppes and restaurants. And the pool is a bit small for me. I am 6'6" and no much room to swim. I highly recommend checking this Hotel out. And it was quiet too for a Friday night!
January 27, 2013
Rated 5.0 out of 5.0 by faithh WONDERFUL!!!
This was the cleanest,most welcoming, and by far the best in my 52 years of life stay at a Hotel, Resort or room EVER!!
January 26, 2013
Rated 5.0 out of 5.0 by AnnDR3 Wonderful Hotel!
I was here in Jan 2013 for a wedding in town. First, the pictures are exactly what you get at the hotel. It's close to everything!!!! From the moment I walked in I was impressed. I love the frame on the counter providing information about the desk clerk. Hannah was a gem, and greeted me with such warmth after a hectic arrival. I did not want to leave to enjoy the city!!! My only suggestion to visitors would be to request a tub if that's your preference. My room didn't have one but, I didn't want one so, that wasn't a problem. Everytime I left the elevator to exit the hotel, the staff was friendly, turned to say "Hello, Have A Nice Day..." It was just a wonderful stay. I look forward to another trip to Jacksonville to enjoy more of the shops nearby while at the hotel.
January 25, 2013
Rated 5.0 out of 5.0 by MJS3 Overall!!
My daughter and I went to visit UNF and from the reviews I booked a room for the night. I was not positive our night's stay would be what we "love"... but we were pleasantly surprised. The price of the room did NOT match the accomodations! The room was clean and comfortable with a "city" feeling - the room had wood floors and a kuerig machine!! We would stay there again! It was in a little shopping center with great restaurants as well.
January 24, 2013
Rated 5.0 out of 5.0 by DonnaM Awesome Hotel
I travel 8-12 days a month with my job. I stay in alot of hotels all over the country. Due to the outstanding stay I just experienced, I have to give a shout out to the management and staff of this hotel. First, this hotel is so gorgeous, inside & out. Great location near shopping and great restaurants with nice pool & lake. The staff was super! Very Courteous & friendly. Assisted me with reservation, information about the area. The room's decor was beautiful, clean, comfortable, included all conveniences, great view of lake, like staying at a resort!!! It was an amazing place to stay and I hope to stay here again very soon! Thank you for a great stay!!
January 19, 2013
Rated 5.0 out of 5.0 by Socialhouse1 Awesome Staff
This hotel is just plain awesome, the rooms are large and very well designed. Outside the hotel is a great shopping and dining area, very close to everything, I will be back!
January 16, 2013
Rated 5.0 out of 5.0 by Indytraveler A room you want to stay in
The room is bright a big. There is a comfortable desk to work ar with adequate lighting. There is a comfortable lounge chair for reading or watching television. I love the huge comfortable bed! The bathroom shower is roomy and bright. Good place to stay!
January 7, 2013
Rated 5.0 out of 5.0 by Eubyman Great Hotel, Would Stay Here Again
Recently I made plans to visit Jacksonville and I wanted to stay in a nicer hotel, but not pay an extravagant amount. Doing a little research, I came across Hotel Indigo, which admittedly I'd never heard of. It had good reviews, the pictures looked good, and it was fairly close to St. Johns Town Center, so I decided to give it a try.
The area the hotel is in is part of a mix-use development, so there are some business in the immediate area. It wasn't fully developed, however, as some of the building spaces were not being used by a business. There were several restaurants, but no real shopping options (not a real issue, just would have been nice). Also, parking was not an issue, although most parking was away from the hotel a piece.
The receptionist was very professional and courteous. I quickly checked in and my room was very nice. The hotel portrays itself as a boutique-type hotel and it did not disappoint. Hardwood floors, a view of the lake beside the hotel, and comfortable furnishings were a positive.
To me, the real gem of the hotel (that many apparently did not take advantage of) was the bar and bistro downstairs (98 Forty East). While the happy hour wasn't much, the regular prices for food and drink were comparable to area restaurants and bars. In fact, I found it better to just go downstairs and get a bite to eat, or have a few drinks, than to drive somewhere and have to navigate traffic, especially since it was New Years Eve weekend. The food, while not a huge menu, was tasty and the portions were HUGE.
If all Hotel Indigo establishments are like those in Jacksonville, I've found my new favorite hotel!
January 7, 2013
Rated 5.0 out of 5.0 by liz000 very clean and comfortable bed.
First time I stayed in this hotel and I was really empress that the whole blg. are soo clean and quite.Not a lot of parking space but the important thing is being comfortable specialy when the bed sheets are clean.(I always smells the sheets to make sure that the sheets are clean and been change)so many times I bring my own.I will definetely stay there again.
January 6, 2013
Rated 4.0 out of 5.0 by Apuball Best Pet Hotel option
Cleaner, nicer, non-smelly and comfortable rooms/beds for a reasonable price
January 3, 2013
Rated 4.0 out of 5.0 by bingowens Great business hotel
for a business hotel in a business park, this is a great hotel. The neighborhood is secluded from much activity or touristy type things, but for work, everything is there that you need...
December 18, 2012
Rated 5.0 out of 5.0 by tg123 Great Hotel
This hotel is lovely, it is located in a great location. It's near great restaurants, the mall and other shops. We enjoyed the decor, as well as the tasty Mimosa's at the bar. The staff was excellent and the view is lovely, we sat outside near the water and enjoyed the peacefulness of the scenery.
December 6, 2012
Rated 5.0 out of 5.0 by Tonya14 Nice property
The rooms were nice and the bed was comfortable. It was better than a standard hotel room. The piano bar across the street was very entertaining. Close to great food and shopping.
November 4, 2012
Rated 5.0 out of 5.0 by Dawg1 Great hospitality.
Everyone at this location was very helpful and friendly. Made me feel like a home away from home instead of just another standard hotel experience. The location was was very nice and the hotel reflected the area very nicely. Had a nice view of the lake and the walkway beside it was nice too. Neatly landscaped hotel and liked the grassy area in front of the hotel for walking around or outdoor recreational activities. Looking forward to booking this hotel again next year for the Georgia/Florida football classic again.
November 4, 2012
Rated 4.0 out of 5.0 by frank1023 Very happy to stay there again
Hotel and room were very clean. Cannot tell if the place is brand new, or they just do a terrific job of maintaining it so it looks and feels that way.
Walking distance to several dining options.
I forgot to bring toothpaste, and the hotel was happy to provide me with it.
Only complaint was poor wifi reception in my room. I was on the 3rd floor at the end of the hall; perhaps far from the hub. They should fix that though.
If they fix it, I would give them 5 stars instead of 4.
October 31, 2012
Rated 4.0 out of 5.0 by bingowens Great Hotel, clean facilities and great staff
lobby, dining room and bar are all super clean and well staffed. Bed rooms are also clean, but there are too many sheets/blankets/comforters on the beds...3 sheets and 2 blankets are too much...and in florida who needs that much...otherwise great!
October 30, 2012