Rated 4.5 out of 5 by 158
Rated 2.0 out of 5.0 by MomCollegeVIsit Sleepless in Jacksonville
This hotel did not seem to be sound proof. Not the fault of the staff. We changed rooms to no avail.
Nice staff and property, but I need my rest.
July 17, 2014
Rated 5.0 out of 5.0 by JAS-K Best Value stay
When traveling, I have found Holiday inn Express to be the most consistant Value , comfort, courtesy, and staff to exceed all of my expectations. They are the most accessable and ease to find throughout the world.
Thx Holiday Inn Express for being there for us!
July 15, 2014
Rated 3.0 out of 5.0 by fyrstopr Poor staff attitude
The hotel condition is slightly above average but the hotel staff is poor. Though the room was clean, the soap shelf in the caulking in the shower/tub and several areas of sheet rock show disrepair.
Though the minor issues with the physical room are acceptable, the staff has a less than professional attitude that is intolerable. From the check-in, to the 1:00AM problem with the air conditioner, to the staff butting in line to fix their plate for breakfast, the overall feeling of the guest is less than acceptable.
July 14, 2014