Rated 4.6 out of 5 by 126
Rated 1.0 out of 5.0 by Tonya19 Poor Service
I reserved a room for 3 adults with 2 queen beds. Once I arrived the man at the desk did not honor the price I was quoted online. He gave me a room with 1 king bed after I reserved a double queen. I had to pay for a roll a way bed just to find out the next morning by the manager there was a double queen room open. The district manager had to be contacted since I had paid for 6 nights up front to refund my money yet nobody offered to refund the cost of the bed I had to pay for that I would not have needed if the young man had done his job to begin with.
May 30, 2015
Rated 5.0 out of 5.0 by kk12010 comfortable bed great service
The room was excellent. The bed was extremely comfortable. The staff was very friendly and helpful.
May 28, 2015
Rated 5.0 out of 5.0 by MIKA111 Great Stay
Extremely clean and wonderful staff! Near to good restaurants and general shopping.
May 27, 2015
Rated 5.0 out of 5.0 by mik00725 Weekend Getaway
Had a great stay at this specific hotel. the staff was top notch, and the overall look and feel is that the hotel is very very clean, which in my book is the most important part of any stay.
My only not so good comment is concerning the rewards program which is not convenient and very difficult to take advantage from compared to other hotel chains.
May 27, 2015
Rated 5.0 out of 5.0 by Shelby0808 Outstanding Experience
I have stayed in many Holiday Inn hotels in the past 10 years (including resorts) and this Holiday Inn Express in Jacksonville, Florida is by far my favorite. The staff are amazing and the entire property is clean and well cared for. The rooms were were also terrific. I have been in some hotels recently where the minor details have been missed - dirty door handles, dusty baseboards, dirty grout - but this Holiday Inn pays attention to those little details that make a difference.
May 27, 2015
Rated 4.0 out of 5.0 by HOLE-N ONE STOP OVER
WE WERE HEADING SOUTH AND A PLACE TO STAY. THIS HOTEL IS EXCELLENT FOR ANY STAY SHORT OR LONG I WOULD RECOMMEND IT.
May 26, 2015
Rated 5.0 out of 5.0 by Mr. Lenny great service and coffee.
The hotel was well maintained. The breakfast was good as well as the coffee. The front staff was friendly and knowledgeable. Will stay there again. Perfect location for my needs.
May 15, 2015
Rated 5.0 out of 5.0 by JimP58 Lived up to expecations
My wife stayed here while visiting our son. The hotel is clean, quiet, and secure. The staff is friendly, warm, and accommodating even on a very busy weekend.
May 13, 2015