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Rated 4.6 out of 5 by 96 reviewers.
Rated 5.0 out of 5.0 by On duty personnel We saw three employees during our short stay: two at front desk and one in the dining area. ALL appeared to be extremely hard working and courteous. All of these employees were attentive and kind to us. March 4, 2015
Rated 5.0 out of 5.0 by Great staff, exceptionally clean! Great IHG property! Excellent staff and very clean. March 3, 2015
Rated 5.0 out of 5.0 by Excellent property and staff. Convenient location The property is conveniently located and near major shopping and restaurants. March 3, 2015
Rated 4.0 out of 5.0 by clean hotel, very comfortable bed and great bathroom shower Loved the hotel, the room was great and the breakfast was excellent. The only issue we had was that our room was on the first floor facing I-295 and it seemed like there was road noise from the interstate when some of the big trucks flew by. I didn't hear that from any of the rest of our group so it likely was an issue with being on the ground floor. The bed was so comfortable that once I was asleep, the noise didn't bother me again. Other than that, it was a great stay. Staff was wonderful and all in all the value couldn't be topped. March 2, 2015
Rated 5.0 out of 5.0 by Great Stay Helpful and pleasant staff who were eager to make our visit wonderful February 28, 2015
Rated 5.0 out of 5.0 by traveler 789 This hotel is fresh and clean, with a great staff that cares about the guest. February 26, 2015
Rated 1.0 out of 5.0 by Noise I stayed in Room 201. It was horrible! Room 201 is a corner room, close to a highway and an entrance ramp onto the Jacksonville Beltway. The noise from the traffic on the highway and the entrance ramp was unbearable, and caused me to be awake all night. I asked for another room at about 11:30, and was told that 3 rooms were vacant, but I couldn't be moved to any of them because they were reserved for people who hadn't yet arrived. February 24, 2015
Rated 2.0 out of 5.0 by Not the best stay. Wool jersey fell off my bags in the hall way - discovered it was not in my room when heading out for dinner not 40 minutes later. Looked everywhere in the hallways that I had walked but it was not there (Or in the room again) Asked at the front desk it it had been handed in and the guy behind 'looked' but claimed it was not there. Asked a different guy in the morning and it was there. Was a kid or the guy behind desk at night wanting to keep it? Who knows. Otherwise it was your typical holiday inn - clean, if a a little noisy from the road. February 23, 2015
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