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Rated 4.4 out of 5 by 95 reviewers.
Rated 5.0 out of 5.0 by Reservation snafu After making initial reservation, I later called to extend reservation and did so with the understanding we would not have to change rooms. However, when confirming second night I was told we would have to move. In other words, check out by 11 from first room, and check in later to second room (different floor also). We opted to cancel 2nd night altogether because of commitments during day which made the check out/check in very inconvenient. I was told that because I made 2nd reservation through a different agent (central v. local maybe??), that hotel could not honor same room request. We would have preferred to stay another night, returning to the room as needed for refreshing, etc. during the day. October 14, 2014
Rated 5.0 out of 5.0 Awesome Service...Enjoyable stay! The hotel was clean and had nice modern and chic decor. The beds were comfortable and the room was spacious. My family and I enjoyed the breakfast, pool, and fitness room. The staff was accommodating and genuinely kind! October 8, 2014
Rated 4.0 out of 5.0 by Mixed review Positives:Great Breakfast, Comfortable Rooms, Laundry on site, smal work out room, pool. Negatives: Hotel Water tastes/smells strongly of chemicals and this comes from one with little taste or smell- (Jackson ville source) Inhanced taste/smell people bring bottled water. No supporting restuarant in an area where non-fastfood restaurants are very scarce and far between. hotel also needs better access on Mayport road- too many U-turns to get there. October 6, 2014
Rated 4.0 out of 5.0 by Mayport A group of noisy guests was present but other than that a good stay. October 6, 2014
Rated 5.0 out of 5.0 by Comfortable Bed and good value. This HOliday Inn Express is a cut above the normal Express Inn. The beds are really comfortable. It was the location- easy to get to Mayport, and to the Atlantic Beach Blvd that brings me here. October 1, 2014
Rated 1.0 out of 5.0 Poor hotel and Staff Hotel staff was rude and unresponsive to problems and request, no wireless service and only one unworking computer in business office. I recommend Staying somewhere else October 1, 2014
Rated 5.0 out of 5.0 by Always satisfied Nice cozy location, I loved it. And the staff was super friendly. September 24, 2014
Rated 5.0 out of 5.0 by great value close to the beach Clean and comfortable at a nice location, A very attentive staff who were courteous and friendly. Don't let the somewhat dated exterior mislead you, the inside is updated and the rooms are nice with comfortable beds and quiet air conditioning. September 20, 2014
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