Rated 4.1 out of 5 by 104
Rated 5.0 out of 5.0 by Union Guy Great Service, and sleep!
The room was very comfortable, the staff was tremendous and very customer friendly. Definite return!!!
August 12, 2014
Rated 4.0 out of 5.0 by mcab Holiday Inn Express stay
This hotel was great, and I loved the way the allowed my dogs to stay with us.
August 12, 2014
Rated 5.0 out of 5.0 by Lolabear Great price, location and rooms
Great price, great location for the Jacksonville Port. Room was clean, big, ac worked great. Free shuttle was a great bonus. Liked parking at the hotel instead of the port. It was an additional charge but worth it.
August 12, 2014
Rated 5.0 out of 5.0 by MLayne Clean & Comfortable
We were very happy with our stay here before our cruise. The suite was roomy, comfortable, and clean. We enjoyed the fridge and microwave. The small store in the lobby was fairly priced and had everything you may want or need while traveling. My son loved the pool and hot tub. They were both very clean. There was plenty of shaded seating around the pool for me to keep an eye on him. We were very surprised by the awesome breakfast. It was delicious, with so many choices, eggs, bacon, ham, sausage, cereal, yogurt. The staff was friendly, helpful, and always courteous. As a smoker I had no problem finding the smoking section and felt comfortable and safe there at all times.
August 10, 2014
Rated 3.0 out of 5.0 by MC133 Great service
Front desk is friendly and helpful, The hotel was recently redone and is very comfortable. The common areas are very user friendly and inviting, The store Is convenient and well stocked. The pool area is a good size and well maintained. The one down side is the outside lighting is kept on all night and it floods into the room.
August 10, 2014
Rated 4.0 out of 5.0 by Auntie14 Short visit to Jacksonville
Overall a nice hotel for the price and location. Our room had some condition issues (wall in bathroom cracked and missing some drywall), and we were woke up both mornings with the fire alarm going off (6am and 4:30am). Other than that, we enjoyed the hotel. Lobby and other public spaces very nice and food was good. Everyone working at the hotel was very nice and helpful.
August 6, 2014
Rated 4.0 out of 5.0 by fun times w/friends great location for cruise
Extremely close to port- and shuttle is nice (as long as you put your name on list night before). Area seems safe- there is only a dog kennel
August 3, 2014
Rated 5.0 out of 5.0 by wishn4summer our stay
Excellent everything! Friendly service, great room, all areas clean, breakfast was delicious, kids enjoyed the pool, easy check in and check out.
July 30, 2014
Rated 5.0 out of 5.0 by dutch78 swimming pool
surprised to see the presents of black algae in the swimming pool i thought they still had pool inspections by the health dept.
July 30, 2014
Rated 5.0 out of 5.0 by squareshooter comfortable room. poor breakfast. over priced.
price was very high because of cruise ship. i wasn't on the cruise ship. as the staff told me ,we are the only motel in the area. so i had to pay that amount. i was in the area because of work. if i am there again, i will check on those cruise ships.
July 27, 2014
Rated 1.0 out of 5.0 by rwoder No air and no privacy
Our air did not work and other customers kept coming into our room several different times throughout the night.
July 23, 2014
Rated 5.0 out of 5.0 by D1127 One of the FINEST Holiday Inns Ever!!!
We having nothing but WONDERFUL things to say about our recent stay at the Blount Island Holiday Inn. The entire staff went out of there way to help us with a problem we had encountered with the IHG Rewards program. They were OUTSTANDING!!! We in town for a cruise and took advantage of the Hotels Park And Stay offer. I would HIGHLY recommend this service to anyone sailing from the Jacksonville Flordia Port. The shuttle service drops you off right at the boarding line and when we arrived back at port after out cruise there were TWO hotel shuttles there to take guest back to the property. A+++++ All Around and if we are ever back in the area we will staying at the Holiday Inn Blount Island for sure!!!
July 22, 2014
Rated 2.0 out of 5.0 by Doc quinn great beds
My family and I enjoyed our stay except for the roach in the refrigerator
July 22, 2014
Rated 3.0 out of 5.0 by BRADW336699 Convenient if you’re in the area
Convenient if you’re in the area
This hotel is located right off of 295, so if you’re on the north side it’s a very convenient location to lay your head for the night. Overall it’s your standard run of the mill Holiday Inn Express, definitely not the best and not the worst I have stayed in. The rooms are spacious and pretty clean however my room did have a very musty smell when I first arrived, and I had to run the A/C the entire time to help reduce the amount of smell in the room. The hallways and elevator also shared the musty gym shoe smell that my room had so I figured it wasn’t just my room. After all we are in Florida and it’s the rainy season so I’m not expecting the smell of mountains and pine trees. The exercise facility was pretty standard for any hotel, two treadmills, one elliptical, and a bicycle. The only catch to that is only one treadmill worked and all of the other machines were out of service the entire week I was there. The pool was clean and felt great in the Florida afternoons. To sum it up the hotel was you basic Holiday Inn Express, nothing above and beyond just a clean place to lay your head for the night.
July 21, 2014
Rated 4.0 out of 5.0 by Mabel33 Study in Contrast
Over the course of a week, I spent four nights in this hotel in two different rooms. One room was comfortable and clean with up to date equipment including a wall mounted thermostat. The second room was not well maintained, somewhat threadbare and the AC unit was of the old style and extremely noisy.
Check your room before settling in.
July 21, 2014
Rated 5.0 out of 5.0 by carmen8 Excellent
Couldn't ask for more. The short stay was awesome. Strongly recommend the hotel.
July 20, 2014
Rated 5.0 out of 5.0 by Tiger8888 整体很好，很满意。有一个小问题。
July 14, 2014
Rated 5.0 out of 5.0 by Old Southern Lady Great Inn
Excellent service and accommodations. I would recommend this location to anyone traveling to Jacksonville.
July 10, 2014
Rated 5.0 out of 5.0 by AshPark Great place to stay
From check in to check out, staff was very professional, friendly and helpful.
July 8, 2014
Rated 5.0 out of 5.0 by Spanky9 outside
The room noise in the alley or the roof was really loud during the night.
July 6, 2014
Rated 5.0 out of 5.0 by cruiser4evr Place to be before a cruise
Well maintained pool. Very comfortable bed. Excellent breakfast!
June 27, 2014
Rated 5.0 out of 5.0 by brenlee256 Reservation mix up
We were to stay two nights in Jacksonville. We were called 30 minutes before leaving that our room was being given away for a function but we would be accommodated. Once arriving at the other hotel we left to take our children to the zoo just to find out that the original hotel did not properly set up our reservations. We had to spend half of our day moving hotels that we had to rush through the zoo and the beach. Other than that we were very pleased with the employees. The kids were not happy and neither was I.
June 23, 2014
Rated 5.0 out of 5.0 by CindyUSA10 COMFORT AND QUALITY
GREAT PLACE TO STAY! QUIET, SPACIOUS AND VERY COURTEOUS STAFF!
June 18, 2014
Rated 5.0 out of 5.0 Great Service
The managers and staff were AWESOME!!!! They treated us as if we were family. They we very kind.
June 13, 2014
Rated 3.0 out of 5.0 by ron37576 decent
the overall stay wasn't too bad. I wasn't too happy with being charged for the room on my debit card after paying cash, to include the mandatory cash hold. I called a few days later and had the issue resolved.so check your bank statements. Nonetheless it was a good stay at a location not too far from downtown. Nice looking rooms and a decent pool outside. I rated a 5 out of 10, maybe 6.
June 11, 2014
Rated 3.0 out of 5.0 by Orlando624 Limpieza en el cuaryo
El cuarto estaba extremadamente limpio. Una pena que la alrma de humo no nos dejara dormir y que el airefuera tan ruidoso.
June 8, 2014
Rated 4.0 out of 5.0 by low51 Comfortable bed, clean and friendly staff
clean outside and inside
great location to Cruise Terminal
Bad location of room we were assigned, it was located on the second floor over the entrance of the hotel. A lot of noise and people partying outside main entrance, mostly all night. Due to the cost of the room; security should have kept noise down and people hanging out at front door.
June 4, 2014
Rated 2.0 out of 5.0 by Mac45555 nice on the outside but issues from there
hot breakfast items repeated daily, no changes.
room had missing tv remote and I had to fix the phone to call the front desk.
bath had badly damaged sheet rock in the bathroom, the damage was old.
While I was in the lobby another guest came down to point out his room tv was miising.
Maintenance management needs replaced.
June 3, 2014
Rated 5.0 out of 5.0 by Houston Family EXCELLENT!!!!!!!!
Everything was great!! All of the staff were very friendly
June 2, 2014
Rated 3.0 out of 5.0 by Funship Good choice
This was a nice stay and good price. The service to the port for our cruise was excellent. Eddie was wonderful both dropping off and picking us up
May 30, 2014