Rated 4.4 out of 5 by 138
Rated 5.0 out of 5.0 by Alexd51 Just great
Great staff, Carlos at the front desk was great. Hotel is very confortable and clean,rooms are great.
Plenty of parking for big trucks.
Only CON is no free breakfast.
July 27, 2014
Rated 4.0 out of 5.0 by Alexd51 Great Hotel
Great atmosphere and staff. Rooms are spacious and clean. Keurig machines in every room.
Only thing this hotel is missing is free breakfast .
July 27, 2014
Rated 5.0 out of 5.0 Best Hotel Near Jacksonville Airport.
Our Family will be using your Hotel often. We enjoyed our stay. Friendly, clean, shuttle bus ran every 15min, security, heated indoor and outdoor pool, breakfast. Everything was over the top & a lot better than some of the higher end hotels. Carlos checked us in and he was awesome. Thank you for the great stay.
July 24, 2014
Rated 5.0 out of 5.0 by Rastereagle35 Great location near Airport
The staff was awesome as soon as I arrived. Room was clean and comfortable. Will certainly revisit next trip to JAX.
July 23, 2014
Rated 5.0 out of 5.0 by erntech Nice Hotel
Hotel was nice and clean. Hotel Staff were very helpful and friendly.
July 21, 2014
Rated 5.0 out of 5.0 by Joek1200 Good Place
has everything you need. Staff was outstanding.
Took great care of me during visit.
July 15, 2014
Rated 4.0 out of 5.0 by JGuzon Relaxing and quiet place to stay afte tiring journey
Near the airport.
Seneriity of the place.
Clean and well balanced temperature of the room.
July 13, 2014
Rated 4.0 out of 5.0 by Gatorfan Great Atmosphere and Location
Our overall stay was very good other than the elevators were slow and unreliable. I would stay here again. Great location for food and shopping experience as well as nice pool and eating opportunities at the hotel. Close to the interstate as well.
July 8, 2014
Rated 5.0 out of 5.0 by Chileman Don't miss a stay at this property
This was one of my best ever stays in the IHG chain. Everything exceeded my expectations. The staff was great and helpful. Every one of them was polite and greeted me no matter what their responsibility was.
July 1, 2014
Rated 4.0 out of 5.0 by Wmiller Great value
Location was idea for business travel and value is excellent for the area.
June 30, 2014
Rated 5.0 out of 5.0 by Chorseshoe1996 Excellent Stay
Executive tower is quiet and offers a great meeting room on the 6th floor to host small informal meetings with co-workers.
June 30, 2014
Rated 5.0 out of 5.0 by jmhanep Great staff
Stayed two nites and was greeted by a friendly efficient front desk staff, had some drinks at bar and staff was great. Overall would definitely stay here again.
June 26, 2014
Rated 2.0 out of 5.0 by juicy56 comfortable beds
rooms were very comfortable, bathrooms clean, but never been to a hotel without a ice box are micowave to keep food cold, are heat up. I love the rooms, they are very clean and comfortable, the pillows very firm, the buffet the pools in door and out door, over all it a very nice hotel, it looks as if there were some cut backs in the rooms.with utitys
June 25, 2014
Rated 4.0 out of 5.0 by jade2525 Comfortable bed and amazing pillows
Each night was a great night sleep during our stay here..
Wish we could have gotten the room temp. a little more comfortable (loud and would shut off before the whole room had cooled off)
June 25, 2014
Rated 4.0 out of 5.0 by Rook749111 Jacksonvile Crown Plaza
An excellent value for the price, right now the street from the airport with several option for dining within walking distance and tons of dining options if you drive.
June 24, 2014
Rated 5.0 out of 5.0 A true 5 star!
I travel around the world so giving a hotel 5 stars when they don't polish my shoes while my feet are still in them is rare...
A very nicely updated property with everything you need for a short or long stay. While the amenities and property condition were excellent, the very courteous and efficient staff are what made it worth returning.
June 22, 2014
Rated 4.0 out of 5.0 by TLBM STAFF
From reservations, to checking in, to the way the room is taken care of, I never doubt the level of professionalism that is and will be extended.
June 20, 2014
Rated 3.0 out of 5.0 by Cace2 Good for the amount of time there.
The air conditioning was broke for two of the three days. They did give attention, but did not change the air conditioner unit until the third day and I would be check out the next morning. Also. the hotel had double booked me, with the second entry on the day before I would be leaving. I was no told I was doubled book. I found out when I had been locked out of my room. The pass card needed to be rekeyed several times.
June 19, 2014
Rated 5.0 out of 5.0 by MPSoldier Wonderful Stay
The accommodation at this hotel was awesome. Everything you needed in the area and great restaurant inside. The room was spacious and very comfortable. This will definitely be my hotel of choice when I'm in Jacksonville Florida
June 18, 2014
Rated 4.0 out of 5.0 by J0000 Nice stay but could use a couple changes
My mom, sister and I stayed for a long weekend for the Florida Country Superfest. We had a great stay and enjoyed the pool during the day. Having to pay extra to have a mini fridge delivered to our room was inconvenient. And, the breakfast buffet was ok but definitely not worth $45 for 3 people. We only ate there 1 day. A complimentary continental breakfast would have been nice. Overall, our stay was good.
June 18, 2014
Rated 5.0 out of 5.0 by APLPYE Crowne (JEWEL!) Plaza!
Several weeks over the course of six months at this great property made my traveling requirements very, very palitable! The cost (government rate) is right, and the property and entire staff services are impeccable. The food is delicious (check out their buffet breakfast, especially their cooked-to-order-eggs!) and the Happy Hour is indeed happy, with a staff that make you feel at home and welcomed; the beautiful ladies at the front desk do the same (okay, so do the handsome fellows!), the folks in the restaurant are friendly and the gals serving in the morning make you feel like your Mom is right there with you! If you have to be away from home (or just want to be), this hotel is the place to be!
June 12, 2014
Rated 4.0 out of 5.0 by suem31 Good stay
Good price, Good food. Comfortable and clean room. Good value for the price and location is very convenient.
June 10, 2014
Rated 3.0 out of 5.0 by lctalley Comfortable room, front desk staff rude, dining not good
Room was comfortable and clean, swimming pool was convenient, restaurant staff was friendly but food was not good, they don't do any one thing well and should limit their offerings, front desk staff acted as though it was inconvenient for us to be there, when we asked about checking out a day early they told us the room was prepaid and we would not receive a refund even though I made the reservation through Crowne's web site, why didn't they offer to charge the higher rate for the 3 nights we were there and I would have saved some of the money, we probably won't return to the hotel even though it is convenient for our visits with our granddaughter
May 31, 2014
Rated 5.0 out of 5.0 by TheTornado A Great Experiance
My experience staying at this property was what one should expect of a Crown Plaza Hotel. Thank you to Joi, our guest services professional who truly made my stay a memorable one. I am definitely returning to this hotel next time I visit Jacksonville.
May 28, 2014
Rated 2.0 out of 5.0 Room Cleanliness
Regretfully there was no shampoo in the room and the translucent lotion tub which displayed that the tube was half filled made me feel like a leftover. There were crumbs on the desk and on the carpet floor. The telephone was unplugged, etc. No...I did not feel at home and the experience was overall marginal at best.. Your quality control is lacking at this hotel and I assure you, I would think twice about favoring the Jacksonville, FL, Crown Plaza again.
May 18, 2014
Rated 4.0 out of 5.0 by KenVT Convenient and comfortable
I needed to spend the night hear before a flight at Jacksonville Int'l Airport. I found the hotel to be quite nice both inside and out. Even though the hotel seemed full, there was not really any noise in the hallways or adjoining rooms. I was upgraded to the Executive Floor with access to the Exec Lounge and a bigger room. The lounge access was very good though there wasn't any breakfast food available the next morning before I checked out. This hotel is very convenient to both I-95 and the airport. The front desk staff were very attentive and easy going. Overall, a very enjoyable experience.
May 4, 2014
Rated 5.0 out of 5.0 by zulunovember I rarely give out all excellents but...
...in this case I did. I've used this location three times since recently discovering it this year- clean, updated, and a great location just off the highway near the JAX airport. The restaurant in the morning offered a buffet that was much better than average and the staff was courteous and professional. If you are driving and need to stop- this is as good as it gets.
April 29, 2014
Rated 5.0 out of 5.0 by WoolybackUK Great Hotel - Business Visit
This was my first time in Jacksonville and I have to say the hotel was great ... Albeit a little quiet in the bar area.
The room was fantastic, I took an exec room and it didn't disappoint in any way.
Very convenient for the airport with free transfer bus every 15-20 mins... Awesome !!
I chose to eat at the steak house about 1min drive down the road ... It too was very good.
Would use this hotel again for sure.
April 13, 2014
Rated 5.0 out of 5.0 by Kathy60+ Great front desk service
The ladies at the front desk were very accommodating. The service over all was excellent. I stay there every time I am ready to fly out.
April 4, 2014
Rated 5.0 out of 5.0 by psc0326 Very Nice hotel
This is a very nice hotel. With an indoor/outdoor pool in the main lobby area, plus a bar area and restaurant it made our stay more enjoyable. The staff helped up get a room when our previous hotel accommodations fell through.
The only complaints would be that there was no refrigerator or microwave in the room. Plus, at the price, a continental breakfast would have been greatly appreciated.
Overall we really enjoyed our stay and would stay here again.
March 30, 2014